I have a replacement 6th gen nano, it won't turn on despite what I try, when charging it became very hot, so is it worth sending it in for repair or should I just replace it with something else and what?
My previous Ipod was replaced with a 6th generation nano, a year later and it won't turn on and when I try to charge it, it heats up and gets very hot. Is it worth trying to get it repaired or should I just junk it and buy something else?
If you like the form factor and clip on the 6th Generation send it in to be fixed, $65 for an out-of-warranty replacement.
If you would prefer a larger screen and built in Bluetooth, but no clip, buy the 7th Generation Nano
Similar Messages
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I have the new 6th Gen Nano,AC charger?
Hello,
I have a new 6th gen Nano, and I usually charge it using the usb thru my pc, but I dont use my pc that often.
I still have my old ac charger (A1205) with an 5v output from my 1st gen iphone, can I use this charger for my new Nano? please advise.All I need is fact.
The fact of the matter is you won't know unless you at least try it just as the previous poster suggested that you do!
If you are worried about damaging your iPod, post in the iPhone forum area, call Apple Care, iPod tech support and read the user manual for the proper equipment to use.
iPod nano Troubleshooting Assistant
iPod Troubleshooting Assistant
Service Answer Center - iPod
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
iPod Manuals -
My replacement 6th gen nano keeps freezing.
I know that these replacement nanos only get 90-days warranty,
I got mine in Februrary, so I know this warranty is over.
But my nano keeps freezing! Sometimes it turns off by itself whenI'm listening to music.
It's quite annoying. Is there anything that Apple can do for my replacement nano with expired warranty?
(I have never dropped it or hit it with something)Thanks for taking the time to respond.
All the best
gardentiger -
Hi all
I have a 6th Gen Nano that i recieved as a replacement for a 1st gen. It has been working perfectly until recently when i noticed that it started to skip some songs. It is not all songs that are affected but a significant proportion of them. The songs play fine through iTunes and are also ok on my iPhone 4 and also used to play fine on the Nano but not any more.
The songs affected come from different places (CD Rips, Amazon etc) and looking at the file i can see nothing that could cause the problem. I have created a blank itunes library and added the affected songs to it before syncing with my Nano but this still causes the same problem. The Nano has been wiped but this doesnt help. It is running version 1.2 of the software which i think is the latest.
I have taken it to the Genius Bar where it was wiped and some diagnostics run on it but this didnt help either. I paid for a replacement 6th Gen Nano (it was out of warranty) but this nano exibited the same problem with the same songs. I have been refunded the cost of the replacement but still have a very tiny brick at the moment that i cannot use.
It seems that the Nano doesnt like some of the songs for some reason and when going through the sync process it doesnt sync all of them even though they appear on the iPod the mp3 file may be missing when i look at it in finder.
As the song plays in iTunes and on my iPhone it is perplexing as to why it doesnt on the Nano. Does anyone know of a way to identify if a song will not play on the Nano as at the moment i am putting them on there and seeing which work and which dont. As they used to work on there i am not sure what to do.
Any suggestions would be greatfully recieved.
Cheers
SimonSee this topic:
https://discussions.apple.com/message/3683932#3683932 -
In Chile with NEW 4th Gen Nano that won't charge
I am visiting in Chile with my family and we have two NEW 4th Gen Nanos that won't stay on after being unplugged from the computer. My daughter has a 1 year old MacBook and I have a HP PC with Vista. She had a 3rd generation Nano that worked fine on her USB port and all my PC's USB ports are 2.0 compatible. Help???
See here: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock -
I tried just leaving the player in the paused/sleep mode instead of turning it off (someone said it will stay on the song you were just listening to--but no). Still goes back to nowhere (now playing = random and shuffle). I've read that this is a serious problem with the 6th gen. I don't use or like the shuffle feature. I use a sort list in my songlists to play in the order I want. I just want the player to remember which song I left off on and pick it back up from there when I get back to it. I have a 5th gen nano and 2 classics and they work great at going right back to where you left off. Seems like a no brainer to have it remember which song you were on in a songlist and not go back to a random shuffle (now playing) and hear the same song over. Anyone know any tricks to resolve this?
Thanks
RobNo, the app does not have to completely restart. It gets shifted in its open state into storage. Similar to how a computer uses the hard disk when it has insufficient memory.
What complicates things is that sometimes memory does not get returned for reuse when you close an app. Thus yo should periodically double click the Home button and "delete" unnecessary apps from the multitasking dock and power off and then back on the iPod. -
I Just bought a used 6th gen nano and when I plug it into the usb it says on my itunes page "an ipod has been detected but cannot be identified properly". I have already registered it. What am I doing wrong? Is it a faulty one?
The following document might be worth a try with that:
iPod nano: Error message saying that iPod 'could not be identified properly' -
Does the 6th gen nano have a mecanical or piezoelectric accelerometer?
I know that there are basically two types of pedomenters: mecanical/spring action and piezoelectric. They maybe 2 or three axis acceleromenters but when it comes to sensors, its one or the other. One has to be vertical to trigger properlly and the other can be thrown in a pocket because it doesn't have to be in a certain position to work. Now this one says that it has a 3 axis acceleromenter but is that mechanical or piezoelectric? I don't hear a click so that makes me think that it must be piezoelectric but you know what they say about assuming things. I can't find this spelled out anywhere except that in the version that required a shoe sensor had a piezoelectric sensor in the shoe. However they say we don't need the shoe sensor anymore, soooooo....does that mean we have it in the 6th gen nano itself? I'd love to know.
Run-mofo,
That's great news.
The reason I don't just delete the 'feat' bit is three fold:
First, like Erik Dyson, I want things to work properly. Second, I like to know who is being "featured" so, if that track strikes me because of the contribution of the featured artist, I can find more information about the featured artist. Finally, I just like to have as much information accessible to me as possible.
Now, the question is, does my Mini Cooper (BMW) iPod control software will use the iPod OS to identify the artist for the "Artist" category or if the Mini Cooper software will ignore the "Sort Artist" ... -
I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?
Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M. -
I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano. I have tunes to download
B noir
Yes that is correct
Okay. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
My computer stopped recognizing my 6th gen nano. I have un then reinstalled itunes as I was prompted. Still nothing. My account is up to date and my last purchase was a few weeks ago. Apple wants me to purchase @ 29.99 an opportunity to speak to a tech. Hoping someone out there can offer some assistance. Thanks.
Hi jim2744,
If you are having an issue with your iPod nano not appearing in iTunes when it is connected, I would suggest that you troubleshoot using the steps in this article -
iPod nano (6th generation) - iTunes Troubleshooting Assistant
Thanks for using Apple Support Communities.
Best,
Brett L -
6th gen nano says i have used 3gb of other memory: how do i remove this and how do i find what is in that part of the memory
The operating system for the iPod, album art, databases, etc. all make up the "other stuff". Think of it as all the backstage things required to make your ipod work.
i -
My home page is replaced with something else.
My Firefox home page is gone and is replaced with something else. How do I get it back?
Type the following in your address/awesome bar:
about:config
Click "I'll be careful I promise" in the dialog box that pops up
Type "browser.startup.homepage" in the Filter Box
Right click the value column and click "Modify",
Enter the desired home page URL in the dialog box and hit OK.
Click the home button and you shall be directed to your desired homepage -
6th gen nano keeps displaying no radio signal even though I have the earpiece plugged in. Can anyone advise? Thanks
Hey there larkandwarbler,
It sounds like you are experiencing multiple issues with this iPod Nano 5th Gen. From what you are describing it seems we can isolate this to either the software or the hardware on the device with a couple of simple steps assuming you have tried another set of headphones. First, reset your iPod with this article:
How to reset iPod
http://support.apple.com/kb/HT1320
How to reset an iPod with a Click Wheel
iPod models with a Click Wheel include:
iPod nano (5th generation)
iPod nano (4th generation)
iPod nano (3rd generation)
iPod nano (2nd generation)
iPod nano
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If you are able to reset it, but the issue persists, or you are unable to reset it, I would next attempt restoring it with iTunes:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
Thank you for using Apple Support Communities.
Regards,
Sterling -
I just got the 6th gen nano...
I just got the 6th gen nano and when i try to touch the apps it comes up with a square outline around the app symbol and I can drag that outline around the screen and onto the clock, battery symbol, etc. How can I fix this?
Reset the iPod > How to reset iPod
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