I have a secondhand laptop.  When I try to access my itunes account none of my downloads from previous purchases are available.

I recently added a secondhand computer to my itunes share account.  When I try to access my downloads I am unable to do so.  I want to add new digital copies to my movie list, but cannot access any of my previous purchases.  can someone help?

Go to settings on the ATV and sign out the Apple ID.
After you have done this then you will be able to input your information.

Similar Messages

  • HT204088 The directions you provided above doesnt even work!  when I selected "Click to open your account", there is an ERROR message and takes me to no where!  when I try to access my itunes account, it says I have no history?

    The directions you provided above doesnt even work!  when I selected "Click to open your account", there is an ERROR message and takes me to no where!  when I try to access my itunes account, it says I have no history?

    You are not able to view purchase history on your iOS device.  You may only re-download previous purchases from the iOS device.
    To review your iTunes Store account's purchase history, follow the steps in this article from a computer only:
    Seeing your iTunes Store purchase history and order numbers
    http://support.apple.com/kb/HT2727

  • I have two apple ID's on my laptop, one is mine and one is my roomates, I recently restored my ipod and now when I try to sync to itunes it says sync will complete ones a song is available, what do I do?

    I have two apple ID's on my laptop, one is mine and one is my roommate, I recently restored my iPod and now when I try to sync to iTunes it says sync will complete ones a song is available, what do I do?

    Try syncing songs one at a time to see if there is a problem song(s).
    Do the songs play in iTunes on the computer?

  • I have a HP laptop, when i try to do certain things that require flash player it tells me i need to install the latest version so when i try it says its already installed. i have tried all the trouble shooting suggestions and it stll isnt working. i have

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    First, confirm that ActiveX Filtering is configured to allow Flash content:
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    Me too - running iTunes 10.5.3 on Windows 7.  Will allow me to sign in to iTunes, download app updates and then if I either close iTunes or try to sign out of my iTunes account it all freezes.  So frustrating, because my understanding is that iTunes saves the library file when exiting.  So, everytime I update apps I lose all the downloads.

  • When i try to make an itunes account it i cant find "none" by payemnt method and i dont have a credit card. any way to get around that?

    when i try to make an itunes account it i cant find "none" by payemnt method and i dont have a credit card. any way to get around that?

    Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
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  • My old laptop broke beyond repair and I now have a new laptop. How can I import my itunes account to a new computer?

    My old laptop broke beyond repair and I now have a new laptop. How can I import my itunes account to a new compute

    Try buttons are meant for Trial installations
    Note : Make sure you had Signed in to Creative Cloud using Email ID using which you had purchased subscription .
    If you had signed in with valid email ID already , Sign out from Creative Cloud and Sign in.
    https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Still you are getting Try buttons??
    1) Right click on the Finder icon on dock and select "Go-To Folder" option.
    2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
    /etc
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    4)Double click on Hosts file , it will open with TextEdit .
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  • Received the following error message while trying to install icloud 3.1 and my iTunes stops when I try to access the iTune store, Microsoft.vc80.CRT,type="win32",ver="8.0.50727.6195",processorArchitecture="amd 64".HRESULT:0x800703EE.

    Received the following error message while trying to install icloud 3.1 and my iTunes stops when I try to access the iTune store, Microsoft.vc80.CRT,type="win32",ver="8.0.50727.6195",processorArchitecture="amd 64".HRESULT:0x800703EE. Recently upgraded to windows 8.1 then everything just wouldn't work properly

    Could you solve this problem? I have similr problem. I can't upgrade Itune it generat the error below. I already unistall de all version but the error still appear. Could you help?

  • Unknown error (-50) when I try to access the itunes store.

    I keep getting an unknown error (-50) when I try to access the itunes store. I have the latest version of iTunes and I am running windows xp service pack 3. I never had trouble before. I am getting frustrated as I cannot even find a good phone number to talk to a live person to complain. Any help would be appreciated.

    iTunes Store- "Error (-50)" when downloading purchased content

  • TS1368 when i try to access the itunes store to buy music, it loads at the top and says connecting to itunes store..then it loads all the way and goes to a blank page. it loads and seems like it is will work, but then goes to a blank page. Why is it doing

    when i try to access the itunes store to buy music, it loads at the top and says connecting to itunes store..then it loads all the way and goes to a blank page. it loads and seems like it is will work, but then goes to a blank page. Why is it doing this?

    Hello katyhale,
    I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
    If you are getting a white screen when accessing the iTunes Store and using a Windows computer, I recommend reviewing this article:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    If you are still not able to access the store, I recommend the following article:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • When I try to access my Apple account, I enter my password correctly, but don't get to my account. Prompt just returns me to the Enter Password screen repeatedly. What's up?

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    Hello,
    Thanks for contacting Mozilla Support!
    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
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  • Windows 8.1 shuts down itunes when I try to access the itunes store.

    Windows 8.1 shuts down itunes when I try to access the itunes store.

    This will fix it.  It's from another conversation.  Sony Singh posted this.
    Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    to: C:\Program Files (x86)\iTunes
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  • We are using apple tv to try to access our itunes account on the computer.  We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store.  Any ideas on what we are doing wrong?

    We are using apple tv to try to access our itunes account on the computer.  We see our library of music but when we click on the song it searches for a long time and then says that it cannot access the itunes store.  Any ideas on what we are doing wrong?

    Welcome to the Apple Community.
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    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router.
    Reset the Apple TV (Settings > General > Reset > Reset all settings)
    Restore the Apple TV (Settings > General > Reset > Restore)

  • I have a new computer and I can't access my Itunes account.  The message says that I am allowed to have only 5 authorized computers on this account.  I do not have 5 authorized computers on my account.  What can I do?

    I have a new computer and I can't access my Itunes account.  The message says I can't have more than 5 computers on this account and I don't.  What can I do?

    First of all you should really post this in Itunes forums cause you might get more hits on it.. Anyway.. You can only authorize up to 5 comps on one itunes account.. This does not include iOS devices. Those you can have 10.
    So to fix this issue, open itunes, hit store on the left side, click log in (or your e-mail address if you are already logged in) in the top right hard corner of the page. One you log into your account you will see a a little area where it says you authorized 5 out of 5 comps. Below it should be a button to clear all those out.  Itunes will de-authorize all computers on the account then you need to go back Store tab in the menu bar and select authorize this computer.
    Remember it will deauthorize all your computers, so you need to re-authorize any other computers you have.

  • I have a new lap top and can't access my Itunes account.

    I have a new lap top and can't access my Itunes account, help

    Just what do you mean and exactly what happens? Error message?

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