I have a Serial Number, but i cannot find the right program

Hello,
I bought 3 years ago the Creative Suite 5.5 Design Premium for Students (Mac). I am located in Turkey when it is importend.
2 days ago i formatted my Mac. Now i am trying to reinstall my Creative Suite. I downloaded the program from the adobe website, because i couldn't found DVD. But program doesn't accept my Serial Number, it doesn't match.
I am also not sure about the Creative Suite 5.5 Design Premium, but it is written on my registered Adobe account, so also the Serial Number
How can i find the right download for my Serial Number?
BR
Ugur

Adobe might be able to say, but most people here are not Adobe employees.  Try contacting Adobe thru chat.  You will likely need to share your account information with them in order to determine which program you might own.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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