I have a serial number of a product, but I get "Please enter a valid serial number"

I have a serial number of a product, but I get "Please enter a valid serial number" when I am trying to add it

http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html

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Please enter a valid serial number error

Hi, I have tried to register Adobe Photoshop Extended cs6 Windows using the Serial Number that came with the product. Every time I tried enter the serial number I received an error message "Please enter a valid Serial Number". How come Adobe does not recognise their own serial number?

Hi Ashutosh,
I am talking about registering the product in MyAdobe not the application. The application accepts the serial number, however, online registration is not accepted. The myAdobe ID is [email protected] and the serial number is [serial number removed]. I have 2 adobe IDs how can I transfer the applications from one ID to my preferred ID and have the [email protected] ID removed? Sorry for the two questions.
[Mod note - serial number removed.]

Bought PSE13, the box has activation code but it says enter a valid serial number

I bought PSE 13 in box with a CD. It has an activation code but it says to get a serial number on www.adobe. When I open my account, it says add a new product then enter code, I enter the 24 digit code (alpha and numbers) i have on a card in the package but it says the number is not valid. What can I do to install my new software ? Pierre

Thanks, unfortunately, I already followed that procedure as it was written on the box containing the disk.
A card inside the box said : obtaining the serial number : 1) go to ... www.adobe.com/go/getserial (OK done) 2) use the code joined (a code included is written "ACTIVATION CODE") 3) note the serial number that will appear 4) use the serial number.
The procedure shows : Register your product at Adobe (OK I clic) then it opens my account, it says (plus) + Register new product : (OK, I clic) then appears : "Enter your product serial number, since I dont have the SERIAL number, that I'm supposed to receive, I enter the Activation code : 55Y3- C4A2 etc maybe the problem is this, but I doubt : there is a 4 digit like this : 78O(O with a cross bar)D and next - 6F80 (look like zero, without the cross bar)- then 4 other digits. then it shows in blue color : Please enter a valid SERIAL number. I have tried 0 (zero) and o (letter O) nothing works. What I dont understand is that it is supposed to give me the serial number and why is it asking me ? I tried different manners
. I tried to get support on the week end it said mondy to friday, OK I treid this afternoon it was written : no chat available)
So I tried the forum expert. I had already version 12 with my PC, but I wanted to avoid problem so I bought a new version 13 for my Mac. Pierre

I had a hard disc failure and had to reload Design suite 6 from disc. The program is now telling me I have 7 days to register the product or it will quit working. The serial number is already registered. It won't connect to the adobe site from the popu

I had a hard disc failure and had to reload Design suite 6 from disc. The program is now telling me I have 7 days to register the product or it will quit working. The serial number is already registered. It won't connect to the adobe site from the popup screen that comes up telling me I only have 7 days to register. What do I do?

Go to the Help menu in Photoshop and choose Activate. It should open a wizard allowing you to do this.
If that fails, Contact Customer Care after clicking on one of the activation links. The more information you give them, the easier it will be for them to help you.
Gene

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is download the qualifying product which I purchased just a year ago? Any help will be greatly appreciated.

I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes. Thank you for your response. I'm all good now.

Failure to register Adobe Photoshop in myAdobe account. Error message states enter a valid Serial Number

Hi,
I have a licensed copy of Adobe Photoshop CS6 Extended, it is okay when I enter the serial number in the application but when I try to register it online with it comes up with an error message "enter a valid serial number"?

Hi Ashutosh,
I am talking about registering the product in MyAdobe not the application. The application accepts the serial number, however, online registration is not accepted. The myAdobe ID is [email protected] and the serial number is [serial number removed]. I have 2 adobe IDs how can I transfer the applications from one ID to my preferred ID and have the [email protected] ID removed? Sorry for the two questions.
[Mod note - serial number removed.]

Please enter your original serial number, or insert your logic XSkey

I just re-installed Logic Pro on my new Mac, but upon launching, it asks me for serial #. Apparently, I'm using the "upgrade" serial, so after I put in the number, it says "Please enter your original serial number, or insert your logic XSkey". I've searched my big Logic 8 box, but all I have are manuals and disks, with no serial #. I can't find the old dongle either, since I've been using without it on my previous computer. How do I get past this?

Thanks for that post Bee Jay,
Just tried doing this, didn't work, after closing logic and re-opening without the XSKey it brings up the same 2 boxes, first to insert my upgrade serial and then the original serial. I really hope there is going to be an upgrade to fix this problem as otherwise it looks like ill be stuck with XSKey after all.
Message was edited by: Ern dsm

Every time I try to open itunes I get a message saying "runtime error. An application has made an attempt to load the C runtime library incorrectly. I have already un- and re-installed it, but i get the same message as before. How do i fix this?

every time I try to open itunes I get a message saying "runtime error. An application has made an attempt to load the C runtime library incorrectly. I have already un- and re-installed it, but i get the same message as before. How do i fix this? I don't want to lose my music and would at least want to save that.

Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086 and note to run as admin

When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)" I have installed the latest version of iTunes but still get this message. Can anyone help.

When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?

Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M.

My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?

My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Or you can use third-party software like Phone to PC to transfer your music.

ITunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5). I have uninstalled in correct order and reinstalled but still getting same error message. Any help??

iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5). I have uninstalled in correct order and reinstalled but still getting same error message. Any help??

Take a look at iTunes for Windows: "Error 7" message when opening iTunes. Perhaps your .NET Framework needs a repair.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Hello i have a problem my mac butoos up but cant get to move de curser with the trackpad or external mouse please help

Hello i have a problem my mac butoos up but cant get to move de curser with the trackpad or external mouse please help

Try a PRAM reset.
Instructions here > Resetting the PRAM

TS1702 My iMessage is only allowing me to select messages to be sent and received from my email. If my number is an option, but it will not let me select my number, how do I get the iMessages to be sent to my number and not my email?

My iMessage is only allowing me to select messages to be sent and received from my email. If my number is an option, but it will not let me select my number, how do I get the iMessages to be sent to my number and not my email?

Try ejecting your iphone from iTunes and then close iTunes. Now retry. Hope this helps.

ITunes keeps providing a message that iPod is currupted. I have restored the iPod and reloaded iTunes but keep getting the same message that the iPod is currupted.

iTunes keeps giving me the message that my iPod is currupted. I have restored the iPod and reloaded iTunes but keep getting the same message. What's weird is that my iPod will connect to another PC and that my PC will connect to my daughter's iTouch. Any ideas? My iPod was working with my PC for years and just started getting this error.

According to this article: http://support.apple.com/kb/TS3694
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
B-rock

I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing". Can anyone help with this?

I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing". Can anyone help with this?

It keeps telling me to reinstall iTunes, but it continues to come back with the same error message.

I have a serial number of a product, but I get "Please enter a valid serial number"

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