I have a serial number to install acrobat XI pro but it says this is invalid, i have checked this number and it is correct, what am i doing wrong

Being a student i was eligible for education edition, i have received a serial number from Adobe but when entered into the trial version, it is not valid? what am i doing wrong?

Did you get the S/N or the number to provide in order to get access to the S/N. They have changed some of the activation processes and it includes a step of having a number to get the other number. Sounds kind of weird, but that may be what you are seeing. I think they have implemented that process, but am not sure. I don't due activation on a regular basis and so am not aware of the implementation of a change that has been mentioned.

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