I have a six months old iPhone 5s, it discharges the battery in 1/2 day without extensive use, 5 trips to the Genius Bar to no avail... Frustrated.. Ready to get rid of the phone, very disappointed in apple support!!

I have a six months old iPhone 5s that I use and have to use for work purposes, I have for a approximate battery life of seven or eight hours.
I went to the Genius Bar on five occasions and did not receive substantial help. I was told that I would have some applications crashing in the background but was unable to be told which ones they were. The phone is still on the warranty, but it's Apple tells me that it is not the hardware but my usage. I compared it to some of my colleagues and none of them has a battery problem like I do. I feel like I am left with a product that is not stand up to its specifications, and as a customer being totally left alone with a smart phone that does not even last through a workday. Any suggestions how to get through to Apple with this?? I was always very impressed with Apple's customer service and care up until now, obviously. Now Im ready to jump ship...

Thought it had worked but soon found out it had not.
after further days of trying finally, solved it for me Yesterday.
turned off notifications when locked, and bingo, wow.
i have not turned off iCloud but location services are also off.
best thing to do I found was keep checking your usage, settings, general, usage, and flip down to bottom, if the standby and usage are similar there is a problem, if there is a big difference then all is ok. Just keep turning things off and on until the difference is very apparent.
something on my phone was keeping the phone alive even when turned off, and I think this was the phone repeatedly trying to update continually.
to me this is definitely down to the iOS, my wife has exactly same phone and iOS but hers doesn't have any problem and the battery lasts for days.
the guy at the Genius Bar told me to restore the phone via iTunes, not iCloud. This is because iCloud remembers the exact info from your phone and simply reinstates it when you restore, and this includes the iOS too.
when I get home from holidays that's what I'll do, or wait for iOS 8 in few weeks. But I'm so pleased I finally made it work, I was beginning to think ditch the phone and buy Samsung.
anyway anyone out there please try my final solution and let me know if it works for you?

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I have a four month old Iphone 4, from the Apple store, And seems like every day something stops working on it. Today I can't hear the person thats calling, but they hear me fine. Anyone know how to fix this?

That is just the most recent problem. Other problems are the screen freezes all the time, and it won't scroll or do anything. Another is my keyboard lags as I type. another problem, is with some of my apps are constantly crashing. And It is not the apps itself per se, because my friends can be using the same app, and they are fine. Another would be emails not pushing. I will have some emails that show up, some will say I have new emails, but open to check and nothing there. Then other times i will have like 17 emails all show up at once, with some being sent days before. Another problem is my Wifi turns itself off all the time. Even when I am sitting less than 10 feet away from the router. And When I add new contacts, they are visible for a few days, then all the sudden they are nowhere to be found. Sometimes it will at least save the number in my contacts, and no name or other info. And other times it doesn't save anything. These are just a few of the many problems.
Because I got this phone shortly after the new IOS7 update, I thought since I had read about problems others were having after updating, may have been the reason I was having some initial problems. But they have only grown to more problems, and not getting better.
Has anyone else had these same problems? Do I just have a bad phone? If you have had any of these problems, were you able to get a fix and how? Any help would be greatly appreciated.
Thanks

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

How do I get rid of the "other" space on my macbook air?

I have 11" Macbook Air and mostly use it just for music and as a home computer and do not have a lot of documents or anything that take up a large portion of the storage. When I look at the storage though it has this "other" portion that takes up almost half of my storage. How can I get rid of the "other" space on my computer?

wdoutrich wrote:
I have 11" Macbook Air and mostly use it just for music and as a home computer and do not have a lot of documents or anything that take up a large portion of the storage. When I look at the storage though it has this "other" portion that takes up almost half of my storage. How can I get rid of the "other" space on my computer?
Bearing in mind that 'Other' consists of emails, contacts, appointments, data, document files, OSX and its libraries and more, I would be very careful what you delete. It is not just backup, it is your stuff.

How to get rid of the border ?

Hi,
i've traced an image and want to use it as an .eps in 3D, but i still have a border path around the image border. How do i get rid of it ? I only want to have the path for the black areas.
Regards,
Frank

Frank,
That sounds strange. There may be something wrong, se below.
Can you get rid of the border/white stuff with Select>Same>Fill Color, and delete all the white paths (you may need to do some Ungrouping)?
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

How to get rid of the large slideshow images in Web gallery (CS4)

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I've created a flash web gallery/ But the new CS4 has the option for slideshow with this flash stuff. CS3 use to create thumbnail and large images folders. The new one creates 3 folders: 1. thumbnails, 2, medium images, 3 large images (for the slideshow). That's great, until I go to upload process. I have pretty limited space. So I'm ready to get rid of the slideshow option, but there's no such option in gallery creating process. The only solution I have in mind is to redirect slideshow images to the medium size folder. But thats pretty annoying process during the creation of each gallery.
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Extend DefaultListCellRenderer, not BasicComboboxRenderer. Here's an example that wraps the original renderer and uses it where possible (i.e. instanceof JLabel). No 'white square'.import java.awt.BorderLayout;
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import java.text.DecimalFormat;
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I do not what tech. is lacking in iphone 4 that prevents it to be able to support turn by turn navi. I do not see any difference btw 4 and 4s and yet 4S can support turn by turn. very disappointed with apple and i will not purchase iphone5.

I do not know what tech. s lacking in iphone 4 that prevents it to be able to use turn by turn navi. I do not see any difference between 4 vs 4S and yet 4S is able to support it. I am very disappointed with apple as i was when 4S was released. I will not purchase iphone5 becuase i think its nowhere near what apple calls it "perfect". there are plenty of other phone around. Lumia 920 for example is a much better phone. Just disappointed with apple...

http://www.apple.com/ios/whats-new/
the fine print in the map section states that turn by turn is only available for 4S and up.

Hi,I have made a new Apple ID and logged in on my phone, on settings, but the app store is still using my old one. How do I get rid of the old ID and replace it with the new one?

Hi, I have made a new Apple ID and logged in on my phone, settings > iTunes & app stores, but the app store is still using my old Apple ID. How do I get rid of the old ID and replace it with the new one?

HAYDONISRAD wrote:
... Maybe I'll stick with hers for now :-)
OR...
You could use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

Hey kristiac,
Thanks for the question. If I understand correctly, you have no service on the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't connect to a cellular network or cellular data - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

I bought my I phone 4 from a pawn shop and I need to know how to get rid of the old owners apple ID and use mine

I need to know how can I get rid of the old owners apple ID so that I can use mine to be able to down load stuff from I tunes and get rid of his / hers apps
Please can someone help me I bought this phone from a pawnshop.

Restore the iphone.
http://support.apple.com/kb/ht1414

My two month old iphone lightning cable is corroded and not working. Any solutions to this apparently common problem on the horizon?

My two month old iPhone lightning cable is suddenly corroded and not working. Any solutions to this apparently common problem on the horizon?

You bought a used iPhone. Amazon is not an authorized supplier of iPhones, nor are any of the 3rd parties that sell iPhones there.
You can make an appointment at the genius bar and have it looked at.
If you are very very lucky, it is still under warranty and it wasn't opened or otherwise tampered with before you bought it. In which case, Apple will replace it under warranty.
If it's not under warranty, they will replace it for $199.
If it has been opened or tampered with, they won't touch it.

The voice of everyone i speak to on my 2 month old iphone 4s sounds like a robot, the voice of everyone i speak to on my 2 month old iphone 4s sounds like a robot

The voice of everyone i speak to on my 2 month old iphone 4s sounds like a robot,do i need a new phone.

Try a reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

I backed up my iphone 4 before updating to my iphone 5 and it restored to default settings. As a result, i have lost all my photos. Is there ant way to reverse the back up as I have a 2 month old baby and desperatly want to retrieve my photos :-(

I backed up my iphone 4 before updating to my iphone 5 and it restored to default settings. As a result, I have lost all my photos. Is there any way to reverse the back up as I have a 2 month old baby and desperatly want to retrieve my photos :-(

Pictures are designed to be copied off the device regularly as would be done with any digital camera. There is no logical reason why anyone would fail to do this with supposedly important pictures.
If a recent backup exists, it is also possible to restore the device from the most recent backup, this may restore pictures to the device. If it does, COPY THEM OFF THE DEVICE IMMEDIATELY for safekeeping.

My 2 month old Iphone is losing it's mind. It's randomly turning on Voice Command and calling people or turning on the IPod. It freezes up and won't let me go back to the home screen.

My 2 month old IPhone started randomly turning on Voice Command and calls people and turns on the IPod. It freezes up and won't let me push the home button. Any suggestions?

OK, I reset it several times and it worked fine all day yesterday. Today when I turned on the bluetooth it went back to the same problem. Voice Control comes on and the home button won't work at all. I have gone through the reset many times and it isn't working. How do I restore firmware as you suggested?

HT201263 I have an iPod Touch which I've had for almost 4 years, with 32 GB of memory. I am unable to update it, and consequently cannot install any newer apps. I am very disappointed that I spent a lot of $$; now Apple wants me to spend $$ again to get a

I have an iPod Touch which I've had for almost 4 years, with 32 GB of memory. I am unable to update it, and consequently cannot install any newer apps. I am very disappointed that I spent a lot of $$; now Apple wants me to spend $$ again to get a new one. As I mentioned, I am pretty upset. Does anyone know if there's a work around?

I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

Tried to update my 14 month old iphone 5 with ios 8 all i have now is a picture of a USB lead leading to a symbol of itunes and nothing for twenty four hours

tried to update my 14 months old iphone 5 with update ios 8 pressed to start and all ive got is a symbol of the iTunes pic and a USB lead pointing towards it and nothing else for twenty four hours

You are in recovery mode. Restore it through iTunes on your computer.

I have a six months old iPhone 5s, it discharges the battery in 1/2 day without extensive use, 5 trips to the Genius Bar to no avail... Frustrated.. Ready to get rid of the phone, very disappointed in apple support!!

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