I have a slightly out of date imac G5 , i went to apple store and was told i could updrade from os x 10.5 to 10.6, so i have this on delivery to me, now im being told my mac isnt capable of supporting 10.6... have i wasted my money ?

i have a slightly out of date imac G5 , i went to apple store and was told i could updrade from os x 10.5 to 10.6, so i have this on delivery to me, now im being told my mac isnt capable of supporting 10.6... have i wasted my money

it just says 2GHz power pc G5
i hope the apple store online do refunds.....
also now my iphone 5 will have to remain music-less as i cannot install the latest version of itunes...
wonder why the man in the apple store didnt ask me this when i said i had a G5 .. he just said if you have 10.5.8 you can install 10.6

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TS3274 I have the original iPad- 18 mos old. I tried to download an app that required flash player. Went to the apple store and was told to update my software to iOS 5.1.1. I did and now everything I had previously installed as apps are frozen. :( HELP!

I have the original iPad- about 18 mod old. I tried to download an etool program and it required iflashplayer. My iPad wouldn't do it. I went to the apple store and they told me to update my software to iOS 5.1.1 which I did . Now none of the apps I had installed prior to this work. The icons are still on my screen but when you touch them, it just blinks and nothing happens..like the screen is frozen. How do I restore all of these apps and favorites that I had on prior to this update? Please speak in very non- tech terms if possible. I am VERY low tech unfortunately!

Welcome to Apple Communities
You must use iTunes. Connect your device to your computer, open iTunes, select your device in the sidebar and press Restore. Then, you can restore your device from a backup, and sync the device with iTunes to transfer your files to it pressing Sync button

My apple I'd is disable help me please I went to apple store and they told me to get in touch with u guys

HI my name is Nancy I would like to know if u can help me with this problem every time I want to get free on apps or updates , keeps telling me that my apple I'd is disable. I went to apple store and they check and say everything is find , but keeps coming out mi I'd is disable , so they say to get in touch wit iTunes so u can restore my account.

... they told me to get in touch with u guys
At least the Apple Store knows where to send you.
Start here:
https://expresslane.apple.com/
Navigate the columns as follows:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.

Hi my iphone 4 was replaced by apple store and was told t mobile would give me an unlock code but

they won't give me one as they say my new imei no is not registered, they also said apple should have given me an open carrier phone so i could use my o2 sim card in it, has anyone else had this problem as i no longer want to use tmobile as they are a pile of crap
thanx angie

Was your original iPhone sold and purchased as carrier locked with T-Mobile?
If so, did you request your iPhone being officially unlocked by T-Mobile which was done before your iPhone was exchanged under warranty?
You either need to contact T-Mobile about getting the iPhone officially unlocked as before if this was done previously, or you need to return to the Apple store where your iPhone was exchanged under warranty if this was done at an Apple store.

So i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

so i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?

Your post doesn't really make sense, because if all you had to do was reset the iPhone, they would have helped you do that at the Apple Store.
Are you sure "reset" is the correct verb - that "reset" is exactly what they told you to do?
Anyway, you reset the iPhone by holding the home and on/off buttons together for about 10 seconds till the Apple logo appears.

Yesterday I was in a apple store and they told me that the contract-free version is unlocked. It is true?

Yesterday I was in a apple store and they told me that the contract-free version is unlocked. It is true?

That depends on which version phone you are referring to. Contract free is not the same as unlocked. For the new iPhones they unlocked version at the Apple store will probably not be available for 30 days after release. A contract free phone from T-Mobile can be unlocked after 30 days of service. The GSM side of the Verizon iPhone comes unlocked.

TS1559 Wi-Fi on my iphone4s is grayed out and I think this happened after the update 7.0.4. I went to apple store and they turned me down that there is no support in the 2nd year. Extremely disappointed and no way except to pay and get replacement. Pls ad

Wi-Fi on my iphone4s is grayed out and I think this happened after the update 7.0.4. I tried all possible solutions through apple online support and then went to apple store as a last resort and they turned me down that there is no support in the 2nd year. Only option is to pay 160 pounds and get replacement. When I argued further, they said that if I had bought the iphone directly with them, they would replace me without any cost. This is even more frustrating.
THIS IS TOTALLY UNFAIR as its not my fault. If the release of faulty 7.0.4 software is timed in my 2nd year of contract and since I didnt buy the iphone directly from Apple, how is it fair to ask me to pay for replacement. Its not my fault after all.

Because you are outside the one year hard ware warrenty, Apple covers for the first year on their dime, if you had a two year contract why not make sure you have a two year insurance on your phone?
Either way as I can see/assume you are from europe you can look at your consumer laws to see if you qualify for anything there, beyond that it isn't the software that broke the device, it's a hardware failure because thousands upon thousands are happy and content with iOS 7.0.4

I bought the Garmin USA app for $50.. it is useless as out of date for my area. The apple store said go to Garmin. Garmin said fgo to the app store.. I clicked not satisfied on my receipt and it sent me to Garmin!!! They said it was apple to deal with

I bought the Garmin app for $50 as the maps on my garmin in my car are not current. I thought this would avoid the need to travel with 2 devices. However, the maps are hopelessly out of date for where I live with roads and roundabouts that have been there for more than a year not on the maps. I went to the apple store to ask them what to do. they said contact Garmin. I did and they said it was only apple who could give me the refund. So I found the receipt and clicked on "do you have a problem with this app" and was redirected to Garmin. I called them( I was on hold a long time) and they said I would need to get the refund from apple.... but I can't find a way to do this. If the app had been 99 cents that would have been OK.. I've bought a few duds , but $49.99!!!
How can I get to contact apple store/ App store directly to get the refund.. this has been going on for weeks with me getting the run around from Garmin and apple. PS don't buy this app!!!!

Garmin is sending you to Apple because it is Apple that would have to give you a refund as the actual point of sale. However, Apple states all sales are final.
Apple is sending you to Garmin because it is Garmin's fault their maps are out of date and Apple doesn't write the software. They may not even be looking that deeply and simply perceiving it as a programming "bug" it is up to Garmin to solve.
Who know whose fault it is that Garmin isn't getting up to date data to put in their maps.
Ultimately I think you stand the best chance in getting a refund from Apple though it isn't guaranteed. Apple is the cashier. You just have to convince them this isn't just a line of code omitted from an application and isn't something that will be soon corrected by Garmin. Make it clear it isn't a problem with the application running on your device, it is a problem with the data it contains. Either that or you have to hope Garmin will feel so bad about it they will delve down into their slush fund and send you a refund.

I purchased a Samsung s5 for full price and went to the verzion store and was told I could get my unlimited data back, but I couldn't wait the 45 mins so. Called and was told by the operator that Verizon was doing that anymore, has anyone else been lied

JJust was wondering if the store assoc. lied to get the sale quoted in

Where and how did you purchase the Galaxy S5? Did you have the unlimited data plan before making the purchase?

I have an imaci mid 2011 and just loaded mountain lion but do not see airplay. i bought an apple tv and was told at the apple store that airplay will work and it's not there

anyone have this experience?

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

HT1695 My iphone4s is not connecting to my wifi at home. Have problem w/ my touchscreen just got my iPhone replaced 2 dys ago. Restarted my router at home still no wifi. Went 2 apple store, it was able to connect to apple wifi. What else can I do? Please

Hi, just replaced my iPhone 4S.. Noe, I can't connected to my wifi at home. My iPad & husband's iPhone works just fine. Reset the router and its still not working. What else can I do? Please help. 2 dys w/o wifi don't want to waste anymore data!

on your phone - settings - general - reset - reset network settings.

I created a new account/profile on my Mac OS X (10.4.11) and tried to download Firefox, which I am already using on my existing account/profile, and was told that my system doesn't support Firefox; what's this all about?

I would like to be able to use Firefox on the new account/profile I have created and don't know why my system will support it on this account/profile but not the new one.

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

I have a mid 2009 13'' MBP. I got the battery replaced in Apple store, It then stopped displaying the battery status LED. After some months of use my MBP died. I got it checked in Apple verfied Service centre and was told that logic board was to blame

I have a mid 2009 13'' MBP. I got the battery replaced in Apple store, It then stopped displaying the battery status LED.
After some months of use my MBP died outside USA. I got it checked in Apple verfied Service centre and was told that logic board was faulty.
After I came back to US I took my MBP to Apple store and was told that there is liquid damage in the system. My question is that if there was liquid damage why did my MBP stop displaying the battery status right after the battery was changed secondly why didnt the apple verified Service centre tell me that there was liquid damage afterall I paid them the money for diagnosing the problem.
Is there a process i can followup on this problem

These are question you would need to ask that service center.
This is a User to User forum. No Apple employees here.

I have an iPhone 4S with broken speaker right now, I took it to the Genius Bar and was told to pay $199 if wanting it replaced. Is there anyway I could, get an iPhone 5 instead of 4S, even for a more expensive cost?

So here's the thing: a few days ago I found the volume of the speaker on my phone going very low when I pick up the phone, I could barely hear anything. We took it to the store and was told that we'd pay $199 if wanting it replaced, or getting an iPhone 5 for $130 for a maxplan. Ok, so it's next to impossible for me to give up my plan cause you can't find a plan nearly as good as mines at this price. Then is there any other way to get apple to give me an iPhone 5 instead of 4S even for a expensive price??

No.
All warranty or out of warranty replacements are of the same model only.

I have an iphone 5 and ipad 3 - I went to the Apple store and tech unable to sync them. Suggested it was an icloud problem and needed to go online to get it solved, but first to back up phone. I have done this now. Help please.

I have an iphone 5 and and ipad3 which I wish to sync.
I went to Apple store and tech unable to do this - wasn't happening and said there was an icloud problem and to go on line to find out, as they didn't do icloud issues in the store.
I've backed up my phone in the meantime.
I want to be able to read my kindle books and access contacts between these items.
Another question, I brought more icloud storage, but iphone is not saving to icloud as well.phone will not back up as says not enough storage - keh?
Appreciate any assistance on these two things.
I have another appointment with Apple store end of this week.
Last time they also said I may need to have my iphone replaced - this would then be my thrid iphone in 4 months! First iphone the camera didn't work (lucky I found out on second day and automaticallly replaced).
This iphone is doing black screens, will not ring (despite techy trying to get phone to ring - YET the alarm works fine to wake me up). Phone vibrates but won't ring, even though set to ring.
Appreciate any help with icloud issue mainly.
I think I'm feeling a bit fatalistic I will end up with yet another replacement phone.
I am very disappointed as this is m first introduction to the iphone - not going well so far.
ipad 3 is great. Love it.
Phyllis

Backup your iPhone. Tap Settings > iCloud > Storage & Backup > > Back Up Now
iCloud: Backup and restore overview

I have a slightly out of date imac G5 , i went to apple store and was told i could updrade from os x 10.5 to 10.6, so i have this on delivery to me, now im being told my mac isnt capable of supporting 10.6... have i wasted my money ?

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