I have a slow Macbook Pro
Hi guys,
I hope you all are doing well. I have a slow Mac, it is a 10.8.3, 2.5 Intel Core, 4GB. I bought this brand new from Apple. For the last year, this laptop has been slow to the point where I think it would be cheaper to move back to the PC and just buy a new PC every 2-3 years.
The problems I have are the following:
1. Web pages are loading up slow. The PC loads them faster on the same network.
- I have tried clearing the cache and ran Onyx as well. I used Safari and Chrome
- I also ran ClamXav and no high level virus pops up. My former boss did have a virus on his where when he would show up with his laptop at the office and the internet would slow down. Genius bar was no help, but our help desk found a virus that was killing our bandwidth. He downloaded a lot of movies from Bittorrent. So I was thinking I may have the same problme. But I am not sure if ClamVav is advanced enough to find these types of viruses. And Genius Bar could not find any problem.
2. Loading programs take a while, espcially with Word and Excel. The PC loads faster.
- I ran the disk utilies to verify disk and the permissions
- I even formatted the Hard Drive and reinstalled the software.
3. Sometimes when I play a embedded video, the whole screen turns black and would take 30 second or so for the screen to reappear and continue with the clip. This problem started today.
4. The hard disk clicks once in a while. Back when I was on the PC, this was a sign that the HD needs to be replaced
- I would run the utility to see if the hard disk was fine. About 5 months ago it said the disk was damaged. I have been rerunning once every two months since and so far that error has not reappeared.
I use this laptop just to check email and surf the web. I do not do any graphic design so do not know why these simple functions are a headache. I do watch movies as well on the laptop. I have run the Activity Monitor and nothing is really eating the the CPU and I have a decent amount of free HD space.
I did take the laptop to Apple and they said the laptop seemed sluggish and when they did an overnight test they could not find any problems. I have has the video board changed out a few times because sometimes when I would use Safari, the screen would have a "white snow screen" for a split second from I jump from the homepage to another website. This stopped when I upgraded to the recent OS.
Sometime the Apple tech would say that the corrupt video board would also affect the wireless connection thus the slow internet. But for this laptop, I think I changed the video board around 3 times, which is disappointing for a laptop that costs around $2,000 versus a $600 PC. I do use this laptop everday and carry it around each day until the PC laptops in the past. So it has been my workhorse for over 3+ years.
I really do not think I need more memory since my laptop use is not demanding. I may be that the hard drive needs to be changed out or some type of virus eating up my performance. If the hard drive, I was thinking of getting a SSD.
Any help would be appreciated.
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.
Similar Messages
-
Slow Macbook pro. Can anyone help please?
Hi Everyone.
This is my first time here, so please go easy on me.
I have a slow Macbook Pro. No idea why so I googled it and google suggested I get these details via Etresoft.
Can anyone suggest why this machine is so slow after seeing this?
Cheers
DJP
Problem description:
Macbook Pro very slow
EtreCheck version: 2.1.8 (121)
Report generated 28 February 2015 8:52:24 pm NZDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 48
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:53
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (167.59 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Conduit [Adware! - Remove]
Kernel Extensions: ℹ️
/Users/[redacted]/Downloads/Plex Media Server.app
[not loaded] com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
Launch Agents: ℹ️
[running] com.conduit.loader.agent.plist [Adware! - Remove]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.gopro.stereomodestatus.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application (/Applications/Mail.app)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
NCH_EN
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
GoPro [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 331.29 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 34
Oldest backup: 2014-07-08 22:39:15 +0000
Last backup: 2015-02-28 07:39:17 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
0% fontd
0% AppleSpell
0% notifyd
0% cloudpaird
Top Processes by Memory: ℹ️
159 MB com.apple.WebKit.WebContent
125 MB Mail
120 MB mds_stores
86 MB Safari
64 MB WindowServer
Virtual Memory Information: ℹ️
1.49 GB Free RAM
1.61 GB Active RAM
459 MB Inactive RAM
732 MB Wired RAM
1.20 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 28, 2015, 08:42:26 PM Self test - passed
Feb 28, 2015, 12:12:54 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-121254_ [redacted].crashRemove Conduit:
http://www.thesafemac.com/arg-conduit/ -
I recently updated? to Lion from 10.6.8(snow leopard), and things seem to be running slower. Has anyone had similar problems? I have Feb 2011 Macbook pro 13" 2.3 Ghz.
As Shootist pointed out, the system uses more power.
However, initially it will reindex the hard drive for spotlight, which will slow things down temporarily.
It also must rebuild caches that eventually will speed things up.
If it has completed indexing the hard drive (no dot pulsing in the spyglass), then there might be something wrong.
Start by booting into the Recovery HD (a partition created with Lion that has Disk Utility and reinstallation options) by holding down cmd-r when you restart. You can let go when the gray screen appears.
When it boots, select Disk Utility and Repair the drive.
If that doesn't speed things up, try re-installing the OS from the same Recovery HD. It won't delete any of your files, but it has helped some people whose Macs ran slow after installing Lion.
Also, how much memory do you have? Lion needs RAM so maxing your Mac out might also help. -
I have a 2011 Macbook Pro 15" Snow Leopard Quadcore icore 7 with 8Gb of RAM and Im a Webpage Graphic Designer but why is my Macbookpro is so slow!?
I'm opening like Skype, AIM, Chrome the Memory Hog, Adobe Photshop and Illustrator... Its so slow! I tried Onyx, CleanMyMac, iFreeMemory or just purging but still i still have to restart to get it back to normal after closing all the applications... im not really impressed with the memory swapping thing,Even though my inactive RAM is like 2GB its so SloW! Anyone knows how to fix this problem?It's hard to say why your machine is slow, but that machine with 8 GB of RAM should not be slow. Could be any number of possible problems. Try taking a look at the Mac OS X Speed FAQ.
-
Hi All,
I have updated the Macbook Pro from 10.7.5 to 10.9.1 today and once it is done I restarted the system and it keeps on crashing/restarting the system every 2 min.
I have found the below backtrace. Please help me fix this issue.
Anonymous UUID:
C72C8841-51A0-BB21-689C-2AB204820087
Mon Dec 30 23:57:23 2013
panic(cpu 0 caller 0xffffff801da5260f): "a freed zone element has been modified: expected 0xdeadbeefdeadbeef but found 0, bits changed 0xdeadbeefdeadbeef, at offset 8 of 128 in zone: kalloc.128"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:461
Backtrace (CPU 0), Frame : Return Address
0xffffff8096bf3690 : 0xffffff801da22f69
0xffffff8096bf3710 : 0xffffff801da5260f
0xffffff8096bf3770 : 0xffffff801da51d09
0xffffff8096bf3870 : 0xffffff801da2aa2f
0xffffff8096bf38a0 : 0xffffff801dde080d
0xffffff8096bf38e0 : 0xffffff7f9fcada11
0xffffff8096bf3930 : 0xffffff7f9fcae16e
0xffffff8096bf39a0 : 0xffffff7f9fcae523
0xffffff8096bf39d0 : 0xffffff801dc13438
0xffffff8096bf3a00 : 0xffffff801dd83378
0xffffff8096bf3a70 : 0xffffff801dbfd1ae
0xffffff8096bf3ae0 : 0xffffff801dbf437a
0xffffff8096bf3b80 : 0xffffff801dbe5f15
0xffffff8096bf3c30 : 0xffffff801dbe67d2
0xffffff8096bf3f50 : 0xffffff801de3de23
0xffffff8096bf3fb0 : 0xffffff801daf3e06
Kernel Extensions in backtrace:
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib(1.0d1)[E163B7AE-F6E5-328 6-B827-66DB3FE3DB7B]@0xffffff7f9fcac000->0xffffff7f9fcaffff
BSD process name corresponding to current thread: applet
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:
0x000000001d800000
Kernel text base: 0xffffff801da00000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 172506613860
last loaded kext at 107245362778: com.trendmicro.kext.KERedirect 1.0.0 (addr 0xffffff7f9ff33000, size 24576)
loaded kexts:
com.trendmicro.kext.KERedirect 1.0.0
com.logmein.driver.LogMeInSoundDriver 1.0.0
org.virtualbox.kext.VBoxUSB 3.2.6
org.virtualbox.kext.VBoxDrv 3.2.6
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.autofs 3.0
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.nvidia.NVDAStartup 8.1.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Unable to gather system configuration information.Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:
Please help me fix this issue.
Thank you,
NishanthPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Slow Macbook Pro- please help, I don't understand previous advice.
Hello all,
I have a very slow Macbook Pro running on Lion 10.7.3.
I looked up this problem on the forums before I sent this message but I didn't quite understand the advice. I have been on something called Disk Utility and Activity Monitor but don't really understand what I'm looking for. It seems a large percentage of my mac is 'idle' if that makes sense. Someone said to look at Page Out but I really don't understand what that means and what sort of numbers are normal.
I do have some storage left so I don't think it could be that. A lot of my gigabytes seem to be taken up by movies and 'other'. I've tried deleted a load of videos but it hardly made a difference. I have Mac Mail and it seems very slow on my Macbook compared to on my Ipad and iphone. iCal is also very slow on here and it always takes a while to load internet pages. It isnt the wifi connection.
Please help and bear in mind I am by no means a Mac whizz so you might have to talk in layman's terms!
Thanks,
AmyIf you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
Launch the Console application in the same way as above, and select “kernel.log” from the file list. Post the dozen or so most recent messages in the log — the text, please, not a screenshot.
If there are runs of repeated messages, post only one example of each. Do not post many repetitions of the same message. -
Problem description:
Slow macbook pro
EtreCheck version: 2.1.2 (105)
Report generated December 12, 2014 at 9:28:15 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
[not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Parallels: Path: /Library/StartupItems/Parallels
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist [Details]
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-weekly.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.spindump.plist [Details]
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist [Details]
[failed] org.cups.cupsd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[running] com.wacom.pentablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AdobePDFViewer: Version: 8.1.0 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Unity Player: Version: UnityPlayer version 1.6.2 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 59
Oldest backup: 2014-03-12 12:51:24 +0000
Last backup: 2014-12-05 16:47:01 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
3% hidd
0% Fitbit Connect Menubar Helper
0% WindowServer
0% fontd
0% syslogd
Top Processes by Memory: ℹ️
206 MB iPhoto
172 MB Mail
64 MB Safari
60 MB mds
52 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
49 MB Free RAM
832 MB Active RAM
796 MB Inactive RAM
1.41 GB Wired RAM
45.93 GB Page-ins
1.06 GB Page-outs
Diagnostics Information: ℹ️Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
This concerns me:
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply. -
i have formatte the macbook pro 13 as it was slow and with boot camp,at the time of format sesstion stopped at 61% and was asking 6 hours to
complete.this was for 24 hrs on condtion so i skipped and now i find only 150 gb reserved for boot camp,where 350 allocated for mac is missing
pl advise the solution
i wish to install maverick so i started this on my 10.6.8 verstion macbook
thaks and regards
Dr srinivasUse the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
I have a new MacBook Pro with OS10.8.2 and cannot get Contacts to print a list of addresses with pictures showing. There is a check box selecting "picture" which has been checked - but no picture. This worked fine on OS10.7.5. Problem??
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
Slow MacBook Pro 10.9.5
Like so many others, my MBP has slowed to a crawl. Based on responses to others’ questions, I assume that I have too many items eating up RAM. Here’s my EtreCheck report. Thanks in advance for your help.
Problem description:
Slow MacBook Pro
EtreCheck version: 2.1.8 (121)
Report generated February 14, 2015 at 1:45:37 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 314
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:26:19
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (422.24 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Magican.app
[not loaded] com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
[not loaded] com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.rosettastone.rosettastonedaemon.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[running] com.acclivity.fileconnect.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.magican.castle.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Login Items: ℹ️
Microsoft Entourage Application (/Applications/Microsoft Office 2008/Microsoft Entourage.app)
Safari Application (/Applications/Safari.app)
iTunesHelper UNKNOWN (missing value)
****Desktop Folder Hidden (/****Desktop)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
Boingo Wi-Finder UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.3.5.4 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.7 [Click for support]
Google Earth Web Plug-in: Version: 6.1 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 4.0.60531.0 [Click for support]
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
Safari Extensions: ℹ️
Ghostery
3rd Party Preference Panes: ℹ️
AccountEdge [Click for support]
Adobe Version Cue CS2 [Click for support]
BrowserPlus [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 77.01 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 82
Oldest backup: 2013-11-08 04:42:11 +0000
Last backup: 2015-02-13 20:55:59 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 77.01 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
2% Activity Monitor
1% sysmond
0% Dropbox
0% AppleSpell
Top Processes by Memory: ℹ️
271 MB com.apple.IconServicesAgent
185 MB InterCheck
180 MB SophosScanD
150 MB SophosAntiVirus
120 MB Finder
Virtual Memory Information: ℹ️
57 MB Free RAM
1.77 GB Active RAM
1.80 GB Inactive RAM
656 MB Wired RAM
410 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 14, 2015, 01:17:58 PM Self test - passedGenerally not required for Macs.
Sophos Un-install -
I have a new macbook pro running mavericks and only using Safari as my browser. 75% of my url requests are 'hung up' and freeze. I have seen other posts and have tried to clear cache, reset safari, remove extensions, but to no avail.
Any recommendations?If it works in a new user account, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About -
Slow Macbook Pro - any options?
Problem description:
slow macbook pro. everything works, just slower than christmas 1985…slow.
I've looked through several posts searching for my solution, not sure how to test my memory - may be my problem - that and i'm only running 2GB RAM. I'd go upgrade that tomorrow if that would fix my issue.
also, battery seems to not last like it should, even after replacing the battery.
Any solutions or options for me?
Thanks crew -
Gary
EtreCheck version: 2.1.5 (108)
Report generated January 1, 2015 at 6:09:12 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro with Intel Core 2 Duo processor, 15" or 17" display, and Multi-Touch trackpad.
MacBook Pro - model: MacBookPro4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
GeForce 8600M GT - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 18 days 3:23:8
Disk Information: ℹ️
FUJITSU MHY2200BH disk0 : (200.05 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 199.19 GB (133.08 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.jft.driver.PdaNetDrv (1.0.0d1) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.gamed.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.printtool.daemon.plist
[killed] com.apple.systemstats.analysis.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
12 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.nds.pcshow.plist [Support]
[invalid?] com.nds.pcshow.uninstall.plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
[not loaded] org.musingsfrommars.vacuumMail.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
EEventManager ApplicationHidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
AppTrap Application (/Users/[redacted]/Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/ AppTrap.app)
Google Drive Application (/Applications/Google Drive.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
LaCieShortcutButtonDaemon ApplicationHidden (/Library/Application Support/LaCie/LaCieShortcutButtonDaemon.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.1r601 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.10 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 4.0.60531.0 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
AdobePDFViewer: Version: 10.1.10 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown [Support]
Move_Media_Player: Version: npmnqmp 071701000001 [Support]
WebEx: Version: 1.0 [Support]
Picasa: Version: 1.0 [Support]
OctoshapeWeb: Version: 1.0 [Support]
3rd Party Preference Panes: ℹ️
AppTrap [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
LaCie Shortcut Button [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 199.19 GB Disk used: 66.11 GB
Destinations:
LaCie [Local]
Total size: 1.00 TB
Total number of backups: 44
Oldest backup: 2014-12-13 05:07:41 +0000
Last backup: 2015-01-01 23:08:51 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 199.19 GB X 3)
Top Processes by CPU: ℹ️
14% WindowServer
5% Google Drive
3% Google Chrome
3% helpd
2% hidd
Top Processes by Memory: ℹ️
128 MB Google Chrome
64 MB Google Drive
51 MB WindowServer
47 MB mds
47 MB Google Chrome Helper
Virtual Memory Information: ℹ️
96 MB Free RAM
609 MB Active RAM
531 MB Inactive RAM
394 MB Wired RAM
107.41 GB Page-ins
5.44 GB Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 09:55:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeReader_2014-12-31-095532_ [redacted].crashHi Gary, I may have a simple solution for you, and hope it's not too late.
Try to uninstall AppTrap !
I have a MacBook Pro 15" with 16GB RAM and two SSD in it. So it can't be slow But recently I saw that my CPU was hot (70-75°C) and fans were spinning even with all apps closed. Same problem with the battery shorter than ever. In Activity Monitor I saw that AppTrap (that you have too) was taking 2,88GB of my RAM… So I disabled it on the pref panel and uncheck launch at start, and I quitted it in the activity monitor. My CPU becomes cool again (40°C) and fans stopped instantly.
I really hope this will help you ! -
I have a new Macbook pro and need to run some Windows software, it appears "Parallel" should work well from what I've have read. Will I have any issues or problems accessing and printing from various printers on my Windows 7 network within Parallel? Is Parallel in fact the best way to go?
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
Extremely slow macbook pro performance
I have a 4GB Macbook Pro 13 inch, less than 1/2 the memory is in use. Computer startup can take up to 10 minutes, and opening any app can take 1-2 minutes. Apps are constantly stalling, and Safari is constantly showing the spinning wheel of doom. It's running OS X 10.9.5. It's at the point where my iPhone is a much better option that using my Mac. Any suggestions on speeding it up? I used to have MacKeeper on it, but the Genius Bar at the Apple store told me the uninstall it, as it often can cause a slow performance.
Problem description:
Extremely slow macbook pro performance. Slow, stalled applications, extremely slow start up, constantly stalling and slow apps.
EtreCheck version: 2.1.8 (121)
Report generated February 6, 2015 at 8:15:22 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 753
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 3 days 0:2:48
Disk Information: ℹ️
WDC WD3200BPVT-00HXZT1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (145.89 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.logmein.hamachi (1.0) [Click for support]
/System/Library/Extensions
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.logmein.hamachimb.plist [Click for support]
[running] com.nike.nikeplusconnect.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[failed] com.logmein.hamachi.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.jdibackup.JustCloud.autostart.plist [Click for support]
[loaded] com.jdibackup.JustCloud.notify.plist [Click for support]
[not loaded] com.spotify.webhelper.plist [Click for support]
[failed] com.yahoo.YahooContactSyncAgent.plist [Click for support]
[running] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 4.1.5f1 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
NPRoblox: Version: 1.0.2.12 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 6.2 [Click for support]
Safari Extensions: ℹ️
Pin It Button
3rd Party Preference Panes: ℹ️
AirServer [Click for support]
Flash Player [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 173.32 GB
Destinations:
FreeAgent Drive [Local]
Total size: 499.76 GB
Total number of backups: 3
Oldest backup: 2014-11-03 17:43:59 +0000
Last backup: 2015-01-29 01:15:07 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 173.32 GB X 3)
Top Processes by CPU: ℹ️
58% MacKeeper
8% WindowServer
1% hidd
1% Fitbit Connect Menubar Helper
1% Notes
Top Processes by Memory: ℹ️
275 MB MacKeeper
120 MB Mail
82 MB Safari
64 MB Messages
64 MB WindowServer
Virtual Memory Information: ℹ️
440 MB Free RAM
1.19 GB Active RAM
810 MB Inactive RAM
635 MB Wired RAM
6.82 GB Page-ins
1.83 GB Page-outs -
Finder Freeeze - Slow Macbook Pro
Hey Everyone,
I have a 17" Macbook Pro 2.4Ghz with 2GB of RAM and approximately 85GB of free Hard Drive space. The other day I reset my PRAM (because I haven't done it in a while) and I started getting finder freezes like crazy! I ran Disk Utility and and Repair disk permissions and everything looked fine. Also, it seems like my computer is running much slower now. I have Leopard 10.5.2 installed. Does anyone have any ideas?
Thanks in advance!
(this topic is also posted under 10.5.2 -> Finder because I'm not sure where the problem lies)Hi Sig,
Thanks for your reply.
I only reset my PRAM because I noticed that my memory in iStat Pro seemed to be really active with only having Safari open. I tried to Repair Disk and no errors were mentioned. Every time I attempt to open a file in the finder - i just get the spinning beach ball of death until I relaunch the finder only to have it happen again. I have been on a mac for 8 years and I've never had anything like this.
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