I have a smartmail box and a 1 in a bubble next to it. I see no new emails to read so how do I find the ONE it says is there? if it is a glitch, how do I get rid of that bubble?

I have a smartmail box and a 1 in a bubble next to it. I see no new emails to read so how do I find the ONE it says is there? if it is a glitch, how do I get rid of that bubble?

Try rebuilding the mailbox.
First select the offending mailbox. Then click on Mailbox in the menu bar, and select Rebuild. If the bubble goes away, it was a glitch. If it does not go away there is one unread message in that Mailbox.
To find that one:
In Mail, go to View / Sort by / Unread. That should bring the unread email to the top of the list.

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