I have a Sony CDP-CX335. The door will not open and the turntable inside will not move

Can someone please help me trouble shoot this issue. I have disconnected the power and turned back on, I have held the eject button for a minute+ with the unit on and off. The door still will not open automatically and the turntable inside will not move. There are no dics inside. When turned on the light flashes inside.

Hi puffinparks,
Please check the link below for further assistance.
https://eservice.sony.com/webrma/web/index.do
Thanks.
>Joffrey
If my post answers your question, please mark it as "Accept as Solution"

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