I have a square box in the middle of my computer that says compaq

Good morning everyone, Hello my name is Jacqueline smith and I have a problem with the square box in the middle of my computer that says loading compaq and it want go away. I can go on the internet but this box is the middle of the screen. Can someone please help me take it off, I would surely appreciate it?

Hi jacky263,
Does this happen everytime you restart your computer? Do you know when the box first appears?
It sounds like a process or background application is getting hung up somehow and is not closing.
If you know the application that generates the box, you can go into Task Manager (press CTRL + ALT + DEL and then select "Task Manager"). Once in TM, see if there are any applications or processes running that are associated with the Compaq box on the screen. Then end the application or process.
Once you find the application causing the issue, you can try to keep it from loading at startup using MSCONFIG (from the Run box on the Start menu).
Let us know how it goes.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

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I have a square box in the middle of my computer that says compaq

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