I have a student license. I am trying to install my CS5 software onto my new computer, and I am getting "Invalid Coupon Code," but it is accurate. Advice?
I have a student license. I am trying to install my CS5 software onto my new computer, and I am getting "Invalid Coupon Code," but it is accurate. Advice?
Opendoors926 please see Redemption Code Help for information on how to retrieve your serial number. It may also be located under your account at http://www.adobe.com/. You can find more information on how to retrieve your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Similar Messages
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I bought a student version of CS 5 a few years ago, and just got a new computer (a MacBook Air). The computer doesn't have a CD drive, so how can I install my CS 5 onto my new computer?
Download CS5 products
Mylenium -
HT1751 i am trying ot download my itunes library onto a new computer and cant seem too.
Hi i have just bought and set up a new computer as my old one is now totally defunked.
I cannot seem to download my old library ont othe 'new' library now i have downloaded the new itunes. I have music and photos that i need ot transfer but the only information i can find tells me to download it to a file using my old computer, this is not possible in my case as the pc has been destroyed.
any help would be so appreciated or do I have to redownload all my music from cds etc and lose all my pics as I stupidly did not save them to disc?See Recover your iTunes library from your iPod or iOS device.
tt2 -
I am trying to install CS 5.5 on a newer computer and every time I go through setup the serial number comes back good (green check mark, etc.) but then when I proceed with install, I am told to "please restart computer." No error number just "please restart." After restarting 5 or 6 times I realized there must be a deeper issue. I first made a basic mistake (forgot to deactivate the serial#) so I went back on to the original device and, interestingly, when I re-installed InD CS5.5 on the old computer, there was no incident. It then proceeded to function normally and opened just fine, I deactivated the serial#, and went back to the new computer. After installing and trying again, I got the same message "please restart computer."
This was a license that allowed for multiple installs and I have put this program on a Win7 (pro) laptop before using the same serial number and had no issue. Now I am on an Asus Desktop running Win7 (home) and and am having this please restart problem. Could it be an OS issue? Any ideas of what to try?
Thank you all, I hope someone can help.
TommyI think you need to clean this machine before trying again, so run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3), then run MSconfig and turn off all non-essential startup programs before you try to install again.
Also, be sure javascript is enabled. From the Start menu choose Run, then in the command field type regsvr32 jscript.dll and press Enter. You should get a confirmation. -
I'm trying to download Lightroom 5 onto my 2nd computer, and I'm getting a message that my license number is invalid, please help!
Keith_Reeder wrote:
Well - as long as he/she has registered it - it's not really going to hurt to do so.
I wouldn't post mine up though...
But in LR registration with Adobe is is not automatic as was the case for PS. It is an optional action that must be initiated by the user. He may not have done so.
now i downloaded the trial version of lightroom in the new computer
OP, be sure that you have downloaded the trial for the perpetual version and not for the rental (cloud) version. -
I am trying to open up my iTunes onto our new computer but do not remember my answers to the security questions. The e-mail verification is being sent to an outdate e-mail address I no longer have access to. I updated the e-mail address in my iTunes account but it will not send it to the updated e-mail. Is there any way I can fix this?
Click here and request assistance.
(80090) -
the iPad is totally new to me. I can't seem to do anything with my Apple ID. As the title says, I am trying to download the Facebook app to my new iPad and I keep getting an error. It tells me to sign in using my existing Apple ID, which I enter, then when I put in the password I get ConnectionManager::invoke::Failed to find service connection url. Cancel or Retry. I have no idea what I'm doing wrong. Any help would be greatly appreciated.
I'd also love to know how to get rid of the old owner's name, which was Mike - I'm AnnWow, I found a solution in another thread:
I had exact same error.....
Rebooting - Failed
Logging in to iTunes - Failed
Logging into itunes Store - Failed
Logging into iTunes Genius - SUCCESS I woulnd't have thought it would make a difference but it does Then just log into the 'other' services with iTunes.
Good luck!
I still need to know how to change the name to Ann, though, Mike keeps popping up - and yes, I have changed it under Settings..... -
Trying to download itunes on new computer and it says thank you for downloading but nothing happened
trying to download itunes on new computer and it says thank you for downloading but nothing happened
Clear your broswer's cache and then try again.
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I am trying to install the cs5 upgrade on my new laptop, however, I cannot locate my cs4 program to install first. Am I out of luck?
You do not need the older version installed in order to install the upgrade version, but you do need the serial number from CS4 to prove that you qualify for using CS5. During the activation process for CS5, after you successfully enter the CS5 serial number you will be asked to select the qualifying version (CS4) from a list and to enter its serial number.
If you registered CS4 when you originally installed it then you might be able to find the serial number available in your Adobe account online in the Products section.
Find your serial number quickly -
I am trying to upload pictures from my phone to my computer and I'm getting an error message that a photo is corrupted so it can't download. I don't know how to tell which of the photos is corrupted so that I can delete it and try again? Thanks!
If this is an iCloud account the Outbox only appears when sending an email, so if it is still trying I suppose it should be showing now (not sure though, hard to replicate this)
What type of email account? -
when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas
JJMack <[email protected]> wrote:
=============
JJMack created the discussion
"when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas"
To view the discussion, visit: https://forums.adobe.com/message/7092876#7092876 -
Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I HAVE A TOUCH 4.3. MY COMPUTER DIED AND NOW HAVE A NEW LAP TOP. I HAD SYNCED PHOTOS FROM THE COMPUTER TO THE TOUCH THAT APPEAR IN FOLDERS. THEY WERE NOT ORIGINALLY TAKEN WITH THE TOUCH. NOW HAVE A NEW COMPUTER AND WANT TO GET THESE PHOTOS FROM THE IPOD TO NEW PC OTHERWISE ARE LOST. MY LAPTOP IN WINDOWS 7
To get synced photos from an iPod to a computer you need a third-party program like TouchCopy or PhoneView.
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Trying to download CS5 extended onto my new computer
I just bought a new computer, I am trying to download CS5 extended onto my new computer. I bought it before the online subscription phase.
Download from Download CS5 products
Install then enter your serial number. -
Hi, I am trying to install 4 Adobe apps onto a new iMac but Apps in Creative Cloud doesn't list any apps but says there is a download error and to contact customer support.
I can sign in fine with my username and password.
RickHi daveforrestaid,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena
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