I have a student version of CS4 and thought about joining CC

when I clicked existing customer, it says I do not qualify for an upgrade when i enter my serial number. why not?

Student versions are not eligible for the existing customer promotional offer which is aimed at retail customers.
Try the student offers instead
Adobe Creative Cloud for students and teachers | Adobe

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Trying to get a version of After Effects for my Mac, I have the student version of CS6 and it's not included on there

I need only After Effects for class, but I don't want to buy a whole CC membership just to get one program. I already have most of the programs included in the CC anyway, just the student versions of them, and they're CS6, but that doesn't really bother me. My question is, what are my options to get my hands on After Effects?? I need to figure out something by Wednesday, when I have class next. Thanks!

Well, per the Adobe website, After Effects CS6 for Students is only available via a Suite
Creative Suite 6
Or US$999 for the non-Student version of After Effects CS6 alone
Creative Suite 6
Both those options are expensive compared to the Cloud options and give you only outdated - 3 year old - software.
All Cloud plans give you access to 3 independent versions: CS6, CC and CC 2014, so your Cloud options:
There are no Single App Student versions, so your only other Student option is to subscribe to the Cloud Complete Plan for Students and Teachers @ US$19.99/month (requires 12 month commitment - so US$240 all up).
Or Single App After Effects (non-Student) for US$19.99/month - not much point since you can get the full Cloud Student and Teacher version for the same price
Creative Cloud pricing and membership plans | Adobe Creative Cloud
Financially, the Full Cloud Student and Teacher option seems to offer the best value for you. Just remember that you're only ever renting the software. You never own it.

I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an

I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an email with the serial number once the product was registered - But I never received this email. If anyone is able to help me with this issue - that would be great. the registration number is: PEPEP6-5578-6450-8871-9107 I am using a windows based system

If I were you I would first make sure CS6 was deactivated or signed-out. Then download Adobe's cleaner and remove cc, CS6 and any other creative application installed including Creative Cloud desktop application. Then install CS6 and use your CS6 serial number during the install to activate CS6 standard or extended which ever the serial number is for. CS6 Version 13.0 should the be activated. That level of CS6 is extremely bug ridden so be sure to the use CS6 menu Help>Updates to get CS6 updates. Windows should update to version 13.0.1.3 Mac to version 13.0.6. Not Subscription CS6 version 13.1.2...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

How can I update my student version AF5.5 and Premier5.5 to use with Mavericks

hello,
I need to update my Production Suite apps 5.5 in order to be able to use them with Mavericks. There is no option to do it from the app. I have a student version, still in college.
thank you

Yes, i know it doesn't. My question is - how can I still be able to use Af and upgrade to Mavericks. Can I buy the AF6 upgrade, if I have a student version? Adobe customer support is non existent.
Thank you,
Sent from my iPad

Upgrade from CS3 Student Version to CS4 Standard failed!

Problem:
Got a new MacBook Pro 10.9.5 and had to install all my CS software new.
(NOW: I can't open any of my old CS5.5 files, because only CS3 is working at the moment)
I'm having:
CS5.5 master collection upgrade (not working. it says: need an CS4 upgrate!)
CS3 Design Standard Student Version (is working)
I recently bought:
CS4 Standard upgrate (to get back to my own CS5.5 master collection upgrade)
But now CS4 Standard ask for my CS3 Design Student Version serial number and it is not working, but the serial number is correct!
I need to choose an Adobe CS3 product, but there is no CS3 Standard Student Version. If I choose CS3 Design Standard my serial number isn't working.
Can anyone help me?

I didnt even know contribute went to 4.4 I thought 4.1 or 4.11 was the last version in the 4 series.

How do I send a file that is 2 mb via adobe send file now. I have the student version of cs 6

How do I send a file that is 2 mb via adobe send file now. I have the student version of cs 6. Does this cost money, or can I send a certain size for free. I just want to send a file so I can access it on my ipad. It's a PDF that is too large to email.

Adobe Send can certainly do that.
Or you can do it manually:
upload the file to Acrobat.com
check the file on the Acrobat.com site and click Send
use Create Anonymous Link and click the Create Link button
copy the created download link and send it by email

I have a student version of Flash CS5.5 for Windows. Now I use a macbook. I cannot seem to be able to install or use it on my mac.

I have a student version of Flash CS5.5 for Windows. Now I use a macbook. I cannot seem to be able to install or use it on my mac.

That is expected. Serial numbers are platform specific. You need to get CS6 and make the platform switch.
Mylenium

I have the new version of iMovie, and when i try to start the program, i can't because it says that it is looking for some movie files from the Iphoto, so all the program is locked up... how can i do to restart the program??

i have the new version of iMovie, and when i try to start the program, i can't because it says that it is looking for some movie files from the Iphoto, so all the program is locked up... how can i do to restart the program??

Hi
Did You ever use - iPhoto ?
Did You may be direct iPhoto to a different Photo Library
As iMovie tries to find the appropriate photo library - it can get lost if iPhoto direct it into a Library on a not connected external hard disk or to a strange location - And iMovie HANGS.
Do - When no other program is running that might interfere
• Start iPhoto - BUT NOW KEEP alt-key (option key) DOWN during the full Start-Up process
• Now iPhoto let's You select Photo Library
• Select the one in Your Account / Home folder / Pictures ! !
• Then iPhoto should start up OK
• Now Quit iPhoto
• START iMovie
Does it still hangs - then I would suspect - iMovie Pref. file
If it Run's OK - Then HURRAY !
Yours Bengt W

Re: I get an error message you have an older version of Bonjour and it cannot be updated. I need to update my itunes but because of bonjour i can't. please help

Re: I get an error message when I tried to install the lastest version of itunes. The error message is you have an older version of Bonjour and it cannot be updated. I went to control panel and repair the bonjour from programs but it won't let me undate it.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

HT4009 IX have an iPad version 4.3 and I had instagram install, like I was having problem I uninstalled it, but now I can't install it again, because my iPad doesn't support the new version, is there a way that I can download instagram for this iPad?

I have an iPad version 4.3 and I had instagram install, like I was having problem I uninstalled it, but now I can't install it again, because my iPad doesn't support the new version, is there a way that I can download instagram for this iPad?

Update your iOS.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

I cannot play the m4v movie (Linear) I downloaded with the U2 album "No line on the horizon". I have the latest versions of itunes and quicktime. I have a windows 7 computer. Can you help.

I cannot play the m4v movie (Linear) I downloaded with the U2 album "No line on the horizon". I have the latest versions of itunes and quicktime. I have a windows 7 computer. Can you help.

Hi whatisitagain,
Thank you for participating in the Apple Support Communities.
If the movie you downloaded from the iTunes Store is not playing in iTunes for Windows, start with the troubleshooting tips in this article:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues - Apple Support
All the best,
Jeremy

HT1550 i have the newest version of itunes and none of that works!!! i dont know where the advanced menu is and i dont think you can select a song anymore

I have the newest version of iTunes and none of that works!!! I don't know where the Advanced Menu is. And I don't think you can select a song anymore. I need to make WAV Files to put them on Windows Media Player so i can download music on my Samsung Intensity 2.

Try placing the iPod in recovery mode and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
If iTunes still does not see the iPod try:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

I have the CS3 version of Dreamweaver and am unable to access my remote files.

I have the CS3 version of Dreamweaver and cannot access my remote files. The message says "cannot make contact with host". I contacted GoDaddy (host) but they cannot help me. They said to contact you.
Sharonpacker

I have Dreamweaver CS3 and have no trouble using it to access remote files. This is not a Dreamweaver CS3 issue.
Is your password correct.
Is your username is correct
Are you in the correct "root" directory for your website?
Is the server expecting SFTP (unlikely)?
Have you checked the Server Compatibility button and tried unchecking and checking FTP optimization and alternative FTP move method?
Has your hosting provider suddenly changed to IP v 6 (unlikely)?
Have you changed your firewall?
These are things to check out in Dreamweaver in the Remote Info panel in your Advanced Site Definition.

I have an old version of Photoshop and wish to download it onto my new laptop but i can not find the serial number or a link to do this. can you help please.

I have an old version of photoshop and would like to install it on my new Laptop but I cant find the link or the serial number. can you help

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Do you have hindi fonts for InDesign CS4 and if so how much are they?

Do you have hindi fonts for InDesign CS4 and if so how much are they?

Adobe does offer a few Unicode fonts that support Hindi I'd expect that you'd be asking for Devanagari fonts, though. Have you ever done any Hindi typesetting? I mean, when we typeset English we don't do it in "English fonts" but in "Latin-script fonts."
There are two main classes of Devanagari fonts - the more common, older fonts where someone took a Latin-script font, erased the characters, and replaced them with Devanagari glyphs, versus contemporary Unicode fonts. The first class are wonky, hard to use, and quite common. If you're in-country you will find lots of ways to buy those kinds of fonts. You also can use them in InDesign without needing any scripts or plugins to turn on the World-Ready Composer. I find Unicode fonts to be much easier to use, to automatically compose according to proper rules regarding behavior of glyphs - but to use them in CS4, you'd need something like World Tools or IndicPlus. I'm a World Tools user myself but if you're going to be doing only Hindi work in CS4, I'd suggest that you look at IndicPlus first.
In short - it's deeper than it looks. If you want to tell us more about what you're trying to do, we might be able to give you better advice.

I have a student version of CS4 and thought about joining CC

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