I have a subscription active, yet I was charged fr...
This was my first call and what a fool you guys have made of me. This is not done. A company like Skype is not supposed to cheat it's customer's. I want a complete compensation for my time being wasted here.
also I should add that I can get through to my daughter in connecticut but not through to my other daughter in florida nor my grandsons at university
Similar Messages
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I have purchased bible niv but I was not able to download it , yet I was charged. What should I do ? I tried to download it again but it just can't be downloaded.
Welcome to the Apple Community.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I can not get my Ipod 4 Gen to log into free WIFI hot spots. It shows that I am connected but I have no internet activity. I was in several hot spots last night and could not log in, other people were, but I could not. HELP!
- Did the other users who successfully connected have iDevices?
- Frequently you have to open Safari/a browser and agree to the terms and conditions of the wifi spot before yo can get to the internet. Some wifi spots use Flash or Java to log on which the iPod (and other iDevices) do not support)
- Have you tried resetting network settings: Settings:General>Reset>Reset Network Settings
- Does you Ipod successfully connect at home?. -
Haven't received subscription my PayPal account was charged
Please help I paid for a monthly subscription and I haven't received it. My PayPal account was charged on July 5 2015. I tried so many means of contacting skype n and no result please help I need my money refunded or my Skype account to be credited. My Skype name is koolenergy.please I need some form of customer service asap
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
Runkeeper, like a number of other apps, allows in-app purchases to be made in them. If you don't want to be able to make them then you can turn them off on your device via Settings > General > Restrictions > In-App Purchases 'off'. Some also allow in-app auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have a subscription active but can't make calls....
Hi, I have bought a unlimited subscription that is supposed to cover the UK, USA and canada, on landlines and mobiles however i can't call ANY mobiles within the UK i can only call Mobiles of people that aren't within the UK I would like this resolved ASAP or I will expect a full refund...also you should have a contact number for people to call with problems as having to post on here then wait for a response is a waste of customer time and money
also I should add that I can get through to my daughter in connecticut but not through to my other daughter in florida nor my grandsons at university
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I anyone knows what to do and how to do it let me ASAP
How does it show on your card statement e.g. is it just a temporary store holding charge ? If it is then your card issuer should remove it from your account within a few days or so (the time varies by card issuer).
Temporary store holding charges : iTunes Store & Mac App Store: About payment card authorization holds - Apple Support
Does it show on your account's purchase history : See your purchase history in the iTunes Store - Apple Support ? If it does then that implies that the purchase went through successfully, in which case either you should have either received the item, or your bank declined it and it should disappear off your card, or iTunes Support should deal with it : http://reportaproblem.apple.com -
Subscription active. Payment not charged. Unable t...
Hi. I have an unlimited subscription to India and payment was by credit card. For some reasons, September 2013 bill hasnt been charged on my card. Also The manage subscription page says subscription expired today. But when I view its settings it says next billing is on october and subscription is stil active. Can i make a payment now and get my subscription renewed or will it be automatically resolved when next month payment is made?
BTW i am having this subscription for the past 1.5 years. The credit card has also not changed.
Thanks.Fortunately the issue is resolved. My concern was about getting the subscription back becuase that plan no longer exists. Well I guess there was a delay in getting my credit card charged. Just after i posted the above message, i got a mail from skype confirming my credit card order delivery. Not sure if its a coincidence though!!
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I have a subscription, yet when I attempt to convert PDF to Word I am asked to buy a subscription.
I have a subscription. Yet, when i attempt to convert PDF to Word, I am asked to buy a subscription. What explains this?
You should not have had to purchase ExportPDF if you have a copy of Adobe Acrobat XI installed on your computer.
Open Adobe Acrobat XI (not acrobat.com!)
From there, open the PDF file that you want to convert
Choose Tools > Content Editing > Export File to Microsoft Word Document (See image, below).
Click Settings to turn on optical character recognition (OCR) if your PDF contains scanned text.
Name the Word file and save it in a desired location. -
Muse is telling me i don't have a subscription when i clearly do...whats going on?
muse won't open saying that i don't have a subscription, even though i was using it just fine last week, and my bank acct even shows the payment coming out
Hello,
Is Muse asking for serial number or "License this Software "message on launch. Most of the time this happens because of Hosts file on the machine.
Please go ahead and rename the hosts file on your machine and you should be all set. here are the steps for both MAC and Windows.
Windows:
1. Go to following location. C:\Windows\System32\drivers\etc
2. Rename the file "Hosts" to "hostsold"
3 Relaunch Muse and sign in with your Adobe ID, you should be all set.
MAC:
1. Go to Finder > Go > Go to Folder
2. Type /etc and hit Return
3. Rename the file "Hosts" to "hostsold"
4. Relaunch Muse and sign in with your Adobe ID, you should be all set.
If it do not work please share few screenshot of the message you get.
Regards
Vivek -
I have an itunes account and i was charged $40 and i dont know why.. I was wondering if some one could tell me what i was charged for and when.. Please and thank you!!!
We are fellow users here on these forums, not iTunes Support, we won't know.
You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions (I haven't got any so I can't check). If you can't find the charge or don't recognise it then you could contact iTunes Support and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have got a Activation Lock on my iPhone and I need to get it activated. I don't know what Apple ID I was using with my iPhone. It shows as U***@h******.uk which is too short to be my email address. I have reset all my Apple ID passwords and none are activating my iPhone. I have also been into the apple store and they have tried to find out the Apple ID my iPhone was using but this was not successful. The serial number of my iPhone is: C32JN641DTWF
You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID -
I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.
if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
ai cs6 requires:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
2 GB of RAM (8 GB recommended)
2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card -
I pay 25 euros for three moit for illustrator but I can not use it. I try to cancel my subscription, but it's impossible because it is written that I have not paid subscription! Yet adobe takes me 25 euro per month!
Delphine,
I believe this is one for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
I reported a problem and I got a confirmation saying that my money was refund, I have't received anything yet. How does this work?
It should be added either to your iTunes account, or possibly to your credit card if the purchase was made on with it.
How long ago did you get the email ? It may take 48 hours for it to appear - if it's been longer than that and you can't see it on your iTunes balance (and you've tried logging out and back into the account to see if the balance updates) nor on your credit card then try contacting Support again, and include your case number if you have one. -
I'm in trouble
You update the iPhone did not have the expense of Apple iPhone was closed and requests activation account??? What to do
This conversation data
SerialNumber: DN*******TC0
help help
help
help
I've stopped all my work because all the contact numbers on the phone helped me
<Personal Information Edited by Host>Repost in your native language as current post makes no sense.
Not wise to post Serial Number or IMEI in public forum - perhaps the
hosts will edit them out.
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