I have a subscription but can only install a trial?

I have a subscription but can only install a trial?

You have a keyboard but can only type one sentence?
Seriously, no one can really give you a meaningful answer to that, but I'll give it a shot...
The trial software is the real software.  To activate it with your subscription you need only log in using the Adobe ID you set up the subscription with.
Is some part of that not working for you?  If so, perhaps you could be a little more specific.
Also know this:  The folks here on this user to user forum cannot access Adobe's subscription database to work out problems there.  Now and again an Adobe representative participates, but it is not guaranteed.  Your best bet to work out subscription issues is to call Adobe customer support.
Good luck.
-Noel

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    Seriously, no one can really give you a meaningful answer to that, but I'll give it a shot...
    The trial software is the real software.  To activate it with your subscription you need only log in using the Adobe ID you set up the subscription with.
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