I have a subscription but can only install a trial?
I have a subscription but can only install a trial?
You have a keyboard but can only type one sentence?
Seriously, no one can really give you a meaningful answer to that, but I'll give it a shot...
The trial software is the real software. To activate it with your subscription you need only log in using the Adobe ID you set up the subscription with.
Is some part of that not working for you? If so, perhaps you could be a little more specific.
Also know this: The folks here on this user to user forum cannot access Adobe's subscription database to work out problems there. Now and again an Adobe representative participates, but it is not guaranteed. Your best bet to work out subscription issues is to call Adobe customer support.
Good luck.
-Noel
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I have amonthly subscription but can send text mes...
why cant i send text messages?..i have a monthly subscription...what am i missing?????
You have a keyboard but can only type one sentence?
Seriously, no one can really give you a meaningful answer to that, but I'll give it a shot...
The trial software is the real software. To activate it with your subscription you need only log in using the Adobe ID you set up the subscription with.
Is some part of that not working for you? If so, perhaps you could be a little more specific.
Also know this: The folks here on this user to user forum cannot access Adobe's subscription database to work out problems there. Now and again an Adobe representative participates, but it is not guaranteed. Your best bet to work out subscription issues is to call Adobe customer support.
Good luck.
-Noel -
I have a subscription but can't use my Skype
Hello I've purchased a subscription to call anywhere in Canada and the US yesterday and I received the confirmation email for Skype right afterwards. However, everytime I try to call a number, it doesn't work. Is there a delay in the processing I should know about?
I never had this problem before, and now I've got to post something on a forum because there's no direct customer service. Can somebody from Skype help me with this? I need this to work quickly.You have a keyboard but can only type one sentence?
Seriously, no one can really give you a meaningful answer to that, but I'll give it a shot...
The trial software is the real software. To activate it with your subscription you need only log in using the Adobe ID you set up the subscription with.
Is some part of that not working for you? If so, perhaps you could be a little more specific.
Also know this: The folks here on this user to user forum cannot access Adobe's subscription database to work out problems there. Now and again an Adobe representative participates, but it is not guaranteed. Your best bet to work out subscription issues is to call Adobe customer support.
Good luck.
-Noel -
Update button on App store frozen, have 4 updates but can't load them
I already turned off my phone thrice and reset it once..but still doesn't work
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With Lightroom, I can only select "Try" under "Apps" in Creative Cloud, which does not seem to recognise the registered LR5 key, although I'm logged in with the same email address.
You need to get rid of the creative cloud application manager, and you need to get rid of Lightroom. The creative cloud version does not use a serial number. It depends on your Adobe ID and your Adobe password. After you uninstall Lightroom you can download from the following location and install this trial version:
Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
After you install it the trial splash screen will display and there is an option to indicate that you have a serial number. Choose that option and you will be able to enter your number.
There are no free subscriptions to the creative cloud. There is a trial subscription you can use for 30 days. But when it expires the programs no longer work and you no longer have access to the Adobe creative cloud. -
Hello, I am currently using Connect.com as a chemistry supplement, but cannot answer some questions because its ChemDraw application cannot be accessed through 64 bit as I am told.
I am wondering how to download and install the 32 bit version of Firefox.Unless you specifically download a BETA x64 bit, all downloads are x32. There is no official x64 support for Windows yet. Which version do you want to download? The latest is available at http://www.mozilla.org/en-US/firefox/new/. Beta and Nightly at http://www.mozilla.org/en-US/firefox/channel/
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I have 2 iPads, I can only download some apps to one device not the other one?
I have 2 iPads, but can only download some apps to one and not the other?. How can I get the same app on both iPads?
Thanks1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo. -
Hi, I purchased Acrobat Standard XI, but can only find the CD for windows. I have a mac (I have access to an external CD drive and I have the product keys for windows). I have never installed it anywhere else. What is the best way for me to install it?
Hi lintonm86921521,
I can understand your concern & will guide you through this.
I am so sorry to inform you that Acrobat XI Standard is not available on Mac, you can only use it on your Windows computer.
You can also refer to the system requirements at : System requirements | Acrobat family of products—older versions (XI, X, 9)
In case if you have any further query please let us know, we will be happy to help you.
Regards,
Aadesh -
I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are trial versions... How can I actvate them on my second computer ?
On that computer... Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I have paid my subscription for Adobe Acrobat Pro but can not install it… I always get an error message …also I did not receive any instalation code...
With the subscription you sign in with your Adobe ID that you used to order the subscription. By installation code, I assume you mean serial number. You do not get one with the subscription, but use your Adobe ID.
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why I can only install adobe photoshop elements 12 but not able to install adobe premiere elements 12 with the same serial number to my macbook?
Photoshop ElementsPSE and PRE have different serial numbers. If you bought both programs you should have two separate serial numbers.
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Can't activate I messaging on my iPad. I have gone through all the steps but can only receive can't send. Can anyone help please
Hi sambanyc,
What version of Adobe Reader have you installed on your Mac?
Please try installing on a different Admin user account and check if that makes a difference.
Regards,
Rave -
I have a game but it only for one apple id and one divece but someone i dont know id play that game and using my apple id and i want to know if u can block them from using ur apple id and also erase all the games they downlode with the apple id
There probably is, but it requires that you be able to use punctuation and write in sentences so that we can understand exactly what you want.
You can block others from using your Apple ID by changing your password. There is no way to erase what was already downloaded on to someone else's device, for obvious reasons, -
I am trying to delete pages I have crated in numbers, but can only see them in print preview. Without print preview I do not see them. How can I delete these pages, but keep others before and after?
Hi Crushed,
Numbers doesn't have pages. It has a canvas that holds objects such as tables and charts.
Drag the objects from the bottom of the canvas onto the white space above. That will reduce the number of "pages" (sheets of paper) that will print.
Regards,
Ian. -
I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?
Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts.
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