I have a subscription LR + PS, but cannot upgrade. How come?

First, sign off and back in: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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HT4972 I have a new iPhone 3GS but cannot upgrade to iOS5 or 6, it gives me errors, is there another way to upgrade to higher versions of ios5?

iPhone 3GS is brand new but gives me errors when attempting to downliod iOS6, I have tried 10 times - same error
same everytime..
Anyhelp here? Thanks IAN

Are you sure you have an iPhone 3G and not an iPhone 3 because the iPhone 3 are not capable of running anything beyond 4.2
Allan

My itunes wont let me download podcast to my ipod, and i have a podcast account for bob and tom, i have them download to itunes but cannot get them to the ipod.

My itunes wont let me download podcast to my ipod, and i have a podcast account for bob and tom, i have them download to itunes but cannot get them to the ipod. I dont know if its my my computer or my ipod.

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

HT2486 I am sending an email to a group which I have created in my contacts. I would like to hide the list of people's emails but cannot see how I can do that. Can anyone help please?

I am trying to send an email to a group which I have created in my contacts. I would like to hide the list of email addresses but cannot see how to do this. Can anyone help please?

Thank you for your message.
I can see how you do that when using the 'normal' emailing system from my mailing box, but not when working from the contact application (the 'book' on the bottom icon bar with the @ on it)....

I just recently did a reinstall on my mac, i tried to open itunes, but there is an error message that says itunes requires quick time 7.5.5 or later, i have tried to update quicktime, but cannot. please help :)

i just recently did a reinstall on my mac, i tried to open itunes, but there is an error message that says itunes requires quick time 7.5.5 or later, i have tried to update quicktime, but cannot. please help

Just FYI
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
http://support.apple.com/kb/DL27 <-- Quicktime 7.5.5

Have purchased an E-book, but cannot download. Keep getting URLLink-2.acsm. What the hell is that

Have purchased an E-book. but cannot download. Keep getting URLLink-2.acsm. What the hell is that

Downloading to the ereader depends a little on the eReader.
Some very basic eReaders, and Kindles, do not support Adobe DRM, in which case you cannot read such books on that reader.
Most dedicated eReaders should show up in the left panel of ADE when they are plugged in to the USB.
You might need a special driver, eg for Sony eReaders a driver is installed with the Sony Reader software.
Some don't work correctly on ADE2.0, in which case try using the older but more reliable ADE 1.7.2 instead (see bottom of post).
Once the eReader does show up in ADE, you will need to authorize the eReader (menu-Library-Authorize Device on 1.7.2, setting to the left of the device in 2.0).
You should then be able to drag-drop books onto the device from within ADE.
For tablets uses as eReaders you need an appropriate eReader app.
Post again if your ereader is a tablet.
~~~
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Hello I have Adobe Flash Player installed but cannot enable it.

Hello I have Adobe Flash Player installed but cannot enable it.

NPAPI is installed on my Mac but I cannot enable it - is there a customer service number for Adobe I can call

I have re-installed ILife '09 but cannot get IDVD to work because it states 'no themes installed', I have re-installed ILife '09 but cannot get IDVD to work because it states 'no themes installed'

I have an IMac 27". Had my old HD migrated to my new machine, but cant get IDVD to work. I have re-installed ILife '09 but cannot get IDVD to work because it states 'no themes installed', I have re-installed ILife '09 but cannot get IDVD to work because it states 'no themes installed'

Did you install the iDVD Extra Content on the iLife 09 disk when you installed iDVD?
Check in your HD/Library/Application Support folder for an iDVD folder. In it will be the iDVD themes.
Make sure that folder is selected in iDVD's Advance preference pane.
Also run Disk Utiltiy to repair disk permissions.
OT

I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is t

I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is the easiest way to do this

Glenn,
I tried upgrading to leopard, even bought the software and brought it home but it wouldn't let me. So i went back to apple, gave them the specifications of the machine and been told my machine is simply too old for leopard. This is incredible to me because it really isn't THAT old (i think just a little over 6 years maybe) and yet i'm left out on the curb when it comes to using newer apple products. I understand technology moves on but the mindset that i am supposed to dump a perfectly working machine after a couple of years or face not being able to use any other apple product is counter to what thought apple was about.

I have windows 8.1 operating system and I purchased and downloaded the Acrobat Professional XI. I am able to see the download but cannot locate how to pin it to my taskbar.

I have windows 8.1 operating system and I purchased and downloaded the Acrobat Professional XI. I am able to see the download but cannot locate how to pin it to my taskbar.

Hello,
Please refer to following article:
http://windows.microsoft.com/en-us/windows7/pin-a-program-to-the-taskbar
Regards,
Anoop

I HAVE SUBSCRIBED TO ACROBAT PRO, BUT CANNOT GET IT TO WORK ON MY PC AFTER THE DOWNLOAD

i HAVE SUBSCRIBED TO ACROBAT PRO, BUT CANNOT GET IT TO WORK ON MY PC AFTER THE DOWNLOAD

Windows 7 operating system....constantly pops up with a window that says I am not on the internet and can't register my product....obviously I am on the internet at this moment because I am posting on an online forum. I downloaded the software four times now, after uninstalling it three times. I downloaded XI Pro.

I've created a playlist on my PC and have sync to my ipad but cannot play tunes

I've created a playlist on my PC and have sync to my ipad but cannot play tunes. I see a X in itunes and ipad but not an problem on iphone.Cant play

You must also disable iTunes Match on the iPhone.

I recently upgraded to Lion and I had Adobe InDesign which is no longer supported. Problem is, I have several files I need but cannot open because it was PowerPC based. What do I need to do? Thanks in advance!

I recently upgraded to Lion and I had Adobe InDesign which is no longer supported. Problem is, I have several files I need but cannot open because it was PowerPC based. What do I need to do? Thanks in advance!

Assuming you registered your older version, you can retrieve the serial number by going to Adobe's site and go into your account. On this page, click the My products link in the right hand column of the first three. You'll be asked to enter your user account name and password. Once in, a list of all software you've purchased will be shown, along with their serial numbers.
That said, it really won't help you much. A PowerPC only version of InDesign means it's no newer than the original CS version, and won't be worth a cent towards an upgrade discount. To get CS6, you'd have to pay full price again.

I have just dowloaded an audiobook from amazon to itunes. I have synched my iphone 4s but cannot find the audio book on my phone. Can anyone help me locate it please?

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kikuyujen wrote:
Could anyone help me find an article called Switch 101 that helps people converting from Windows to Mac.
Just Googled "Switch 101."
http://www.apple.com/support/switch101/

I have a subscription LR + PS, but cannot upgrade. How come?

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