I have a subscription on Adobe cc and I am trying to instaal it on a second pc. Lightroom ok, but failure 47 on Photoshop. I also get the message that I downloaded a trial version, but as I said I am already a customer. What to do?

Han,
You should be able to install CC on a second computer, licensing rules allow you to install on two computers.
Please first try signing out and back in: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If you open an application that's part your Creative Cloud membership and you see a message stating you're running a trial, see this link:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Pattie

Similar Messages

I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. I do not want t

I just bought a new iMac and used the Migration Assistant to transfer my files. Initially, all was working, but now a week later, I get the message that the application manager is missing, and I cannot get Photoshop and InDesign to launch. For my personal use, I did not a need to join Creative Cloud. Have you any suggestions for a work-around?

Try to install Adobe application Manager from below link and check
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager : Thank You

I have downloaded Firefox 4 but now can't open it, get the message that it isn't supported on this archtecture

I have downloaded Firefox 4 but now can't open it, get the message that it isn't supported on this architecture. This is the message:
You cannot open the application “Firefox” because it is not supported on this architecture.

Firefox 4 doesn't run on a PowerPC Mac.
Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
For a Firefox 4 compatible version that runs on Mac OS X 10.4.11 or Mac OS X 10.5.8 (PPC) you can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html

HT4059 I have iPod Touch 4 w/ iOS 6.1.5 (10B400). according to the requirements on this page, above, I should be able to use iBooks. However I keep getting the message that I must upgrade to iOS7 - but your website will not allow me to do so. Why not?

... I should be able to use iBooks. However, I can't. When I try to download the app I get the message that I must upgrade to iOS7 - but then Apple's website won't let me download that either. So far, I have managed to download a book to iTunes on my PC, but I cannot get it to sync with my iPod, although I have synced music, a video and a few other apps. I cannot seem to find a solution to my problems with iBooks or iOS7. Please advise.
Yours truly,
Garth Reid
PS I also cannot get the app for Podcasts.

Having the same issue here. I unfortunately purchased a book on iTunes, then went to download iBooks, but can't due to their recent update/upgrade. My kids iTouchs are all 6.1.5 , So I'm guessing that if you did not have iBooks previously purchased that you are now S.O.L. if you want to read a book on your iPod??
I am rather frustrated that I spent money on a book that they can't read.
Is there another app that will let them read it?

When I try to start outlook for mac, i get the message that there is an old version of the Microsoft Database Daemon that needs to be deleted from the start up files. Where do I find the start up files???

when I try to start outlook for mac, i get the message that there is an old version of the Microsoft Database Daemon that needs to be deleted from the start up files. Where do I find the start up files???

In the Users & Groups pane of System Preferences.
(66105)

I cannot update beyond Firefox 8.0. I am running Win 7 and keep getting a message that I need to restart so a previous update can complete. I also get the message that I am not running the newest version of Firefox.

I can download FF 9.0 but not install it. The same thing happened with FF 8.0.1

Same problem here. I installed version 4.0, then removed it and tried to install 3.6. Now no version Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.
Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method.

I purchased Illustrator on my iMac and downloaded it and then I get the message that my trial version is expired and that I have to purchase Illustrator! But I just purchased it! So I deleted all the Adobe files from my computer and tried to download it

1) I have deleted all my Adobe trial versions from my IMAC
2) I purchased AI
3) I downloaded AI, but I get the message that my trial version of AI has expired and that I should purchase AI
4) But I already purchased and paid for the single app AI
5) What to do now???

Hi Jeff,
1)I purchased a license for Adobe Illustrator CC (and my expired trial version was for Adobe Illustrator CC)
2) I am using Mac OSX, 10.7.5
3) I just removed the previous installation with disable / remove Illustrator CC from the files programs

I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?

I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?

Well the error message is in Swedish but says: The installation program database is damaged. Please contact the Adobe support (which is a hard thing to do!!). I use Windows 7 Home Premium with service pack 1.
Från: Mylenium
Skickat: den 29 december 2014 16:48
Till: Tony Bohman
Ämne: I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
created by Mylenium <https://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7050595#7050595>

I downloaded th trial version but i cant open photoshop , and it is telling me time expired , What to do ?

i downloaded th trial version but i cant open photoshop , and it is telling me time expired , What to do ?

Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?

I purchased Adobe Pro XI last February. I have tried to reinstall it and I keep getting the message that I have a valid serial # but no qualifying product. What is the issue?

Hey robertb86490977,
The reason why you are getting this prompt is because you are trying to install an upgrade version.
During the upgrade, you will need to enter serial number twice.
The first time, you need to enter the serial number of the actual product that you have purchased.
The second time, you need to enter serial number for the previous version that you had.
So, please enter serial number of the previous version at the second prompt.
Let me know if you need further assistance.
Regards,
Anubha

I am having trouble watching videos and movies. I have updated Adobe Flash Player and Microsoft Silverlight but each time I try to watch something I get the message that I have to install or update these programs... Why is that happening? Can it be fixed?

I have updated Adobe Flash Player and Microsoft Silverlight but each time I try to watch something I get the message that I have to install or update these programs... Why is that happening? Can it be fixed? How do I fix it? PLEASE HELP!

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

Why am I having trouble running Adobe Flash Player 11 on my 2011 Macbook Air? I've downloaded and installed it repeatedly; yet when I try to open certain images online or play certain Youtube segments, I get the message, "You must have Adobe Flash 11..."

Why am I having trouble running Adobe Flash Player 11 on my 2011 Macbook Air? I've downloaded and installed it repeatedly; yet when I try to open certain images online or play certain Youtube segments, I get the message, "You must have Adobe Flash 11..." My computer tells me it is installed and running.

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 5.
1. If you're only having trouble with YouTube videos, sign in to your YouTube account and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
2. If you're getting a "blocked plug-in" error, then from the menu bar select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
3. Triple-click the line below to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
4. Re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
5. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
6. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
7. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

Just updated my iphone. Now I can se I have two? iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first

Just updated my iphone. Now I can se I have two! iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first account where there is no available password. I have tried several times to reset the password, bun I don't get the information I need - I have no access to email. What can I do?

Hi, thanks for the suggestion. I have tried as you suggested, and when opening the "purchased" apps some have the icloud logo next to them, but I only have "OPEN" against "Find My iPhone". When opening it up, it goes through the same routine; needs to be updated before proceeding, and wouldn't update because I don't have IOS8.
Anything else I could try, or am I doomed!
All of your help is much appreciated, thanks

I am running an Apple imac G-5 with OS 10.5.8. I am getting the message that my version of Safari is no longer working. I downloaded a newer version of Safari and I got the message that it would not work with my OS 10.5.8. Does any one have a suggest

I am running an Apple imac G-5 with OS 10.5.8. Processor: 2 GHz. Memory: 2 GB DDR SDRAM. I am getting the message that my version of Safari is no longer working. I downloaded a newer version of Safari and I got the message that it would not work with my OS 10.5.8. Does any one have a suggest

Your post somehow found its way to a little-viewed forum for an obsolete Apple productivity program. I have asked the Hosts to move you to a more active and appropriate forum for your product.

I have a subscription on Adobe cc and I am trying to instaal it on a second pc. Lightroom ok, but failure 47 on Photoshop. I also get the message that I downloaded a trial version, but as I said I am already a customer. What to do?

Similar Messages

Maybe you are looking for