I have a subscription to Adobe Creative Cloud. Why don't I have the newest version of After Effects?

I am up to date on all of my updates through the Adobe Application Manager, but I only have version 11. Any idea of why this is?

Because your system does not meet the minimum system requirements or because you have not installed the Creative Cloud App.

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    You do not have any CC registered to this ID, you are not being charged for CC. A free subscription is never, it gets disabled after 30 days.
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    Rajshree

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    Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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  • I have a subscription to Adobe Creative Suite. Can I download a product onto more than one computer?

    I have a subscription to Adobe Creative Suite. Can I download a product onto more than one computer?  I have a PC and a Mac and it would be nice to use my Mac with Adobe InDesign.

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  • I really want to cancel my subscription to Adobe Creative Cloud.

    I concluded my one-year subscription to Adobe Creative Cloud and I contacted customer support and they canceled my subscription and they tell me that there will be no charge for canceling because I concluded my full year. I have a transctiption of that chat. Now I received an email telling me that "Per your request, we have reactivated your subscription to Creative Cloud", Whats going on here?. I didn't reactivated my account!, I already canceled my annual subscription. (Adobe) Really I don't need another year of Creative Cloud. The chat option is disabled and when I call to the phone number provided by Adobe, it only tells me to inititate a chat with and Adobe representative, but that option is disabled!. Are there still people taking care of customers?
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    If I purchase Adobe Creative Cloud for student, can I have the programmes on both my laptop and desktop for the same price?

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
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  • So I would like to cancel my subscription to Adobe Creative Cloud. Please tell me how. Thanks!

    So I would like to cancel my subscription to Adobe Creative Cloud. Please tell me how. Thanks!
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    Here's how
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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    You must cancel your month-to-month membership before the end of the month, so you don't incur an additional month's charge. Once charged for the month-by-month membership, the fee is non-refundable. Here is a complete overview of subscription terms: Adobe - Subscription Terms

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