I have a subscription Yet I'm being asked to sign in for a trial verison for CC???

When I open a document using a CC app (in this instance, Acrobat Pro), I'm being asking to sign in for a trial version.  Other apps ask me to extend the trial version.
I checked online and my subscription is good until the end of this year.  ???? 
I cannot use any of the CC apps because I will not continue with the windows asking me to extend or sign in.
What is the use of downloading the CC apps when I can't use them?  My area had a planned blackout for several hours.  But when I tried to do work using Dreamweaver CC, I couldn't.  WHY???

Hi DottiAnne,
Apologize for the inconvenience caused to you.
Please try the steps mentioned in a given article: - http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Do let us know if it helps.
Sarika

Similar Messages

  • HT3702 I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this..thanx. Bre

    I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps

    Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
    http://www.apple.com/support/itunes/contact/

  • My daughter is 7 and I don't allow her to download anything on her iPod touch. I have to put in my password for anything to be downloaded. Recently when putting in my password, I am being ask to enter in an additional email address for verification purpos

    My daughter is 7 and I don't allow her to download anything on her iPod touch. I have to put in my password for anything to be downloaded. Recently when putting in my password, I am being ask to enter in an additional email address for verification purposes.  I need to know why this is.  I have 1 email address that I use and don't see a reason to create a additional email address.
    Can somebody tell me if this is normal?
    Thanks
    Steve

    For security and fraud prevention,  Apple has ramped-up the security requirements for purchases.
    Apple ratchets up App Store security | Apple - CNET News

  • Why am I being asked to sign in all the time?

    Why am I being asked to sign in with my Adobe ID and password, having done so I then get a screen saying you have 20 days left of the trail version. I am fully paid up and subscriptions are taken every month?

    Chat Now button near the bottom for Activation and Deactivation may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Why am I being asked to sign into my adobe id everytime

    After the last update of MuseCC I am constantly being asked to sign into my Adobe ID when I use Muse.  I would like to be able to just run muse and work on my website. And once I signed in to my account I then get a message to finish off my registrations. I have subscribed to Muse CC single app. 
    Is this supposed to happen or is it a bug with it.

    Please delete the "MBLStore" and "OOBE" folders found in
    on Mac: <yourusername>/Library/Application Support/Adobe
    on Windows XP: <youruser>\Local Settings\Application Data\Adobe
    on Windows 7/8: <youruser>\AppData\Local\Adobe
    and delete the "AdobeMuse" folder found in
    on Mac: <yourusername>/Library/Preferences
    on Windows XP: <youruser>\Local Settings\
    on Windows 7/8: <youruser>\AppData\Roaming
    Then launch Muse. It will go through the first launch experience of asking for UI language, AdobeID, etc.
    Thanks,
    Vinayak

  • I am constantly being asked to sign into iTunes

    Each and every time I launch itunes I am being asked to sign in to be able to download any pending purchases.  This does not happen with my other family members when they launch itunes on their computers.  We use the same apple Id across all our computers for the Itunes store.  All computers are authorized and are within the number of computers that can be used for one account.  Any help would be appreciated.
    Thanks.

    Open iTunes then click the iTunes > Preferences from the menu bar then select the Advanced tab.
    Click:  Reset warnings and Reset cache
    Click:  OK.
    Restart your Mac.

  • When launching the programs I'm being asked to sign in for a trial version???

    Why, after using DWCS6 and FWCS6 for MONTHS, I'm not being asked to sign in to use a trial version???
    TIA.

    Asked to sign in after paying
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  • I have a subscription, yet when I attempt to convert PDF to Word I am asked to buy a subscription.

    I have a subscription.  Yet, when i attempt to convert PDF to Word, I am asked to buy a subscription.  What explains this?

    You should not have had to purchase ExportPDF if you have a copy of Adobe Acrobat XI installed on your computer.
    Open Adobe Acrobat XI (not acrobat.com!)
    From there, open the PDF file that you want to convert
    Choose Tools > Content Editing > Export File to Microsoft Word Document (See image, below).
    Click Settings to turn on optical character recognition (OCR) if your PDF contains scanned text.
    Name the Word file and save it in a desired location.

  • I have a subscription yet Skype took off $5 from m...

    I have a subscription for 60 mins to South African numbers as well as a balance of $9 pre pay for other countries. I just made a number of calls to South Africa and these calls sucked up my $9 pre pay even though it was supposed to come off my subscription mins of which I had plenty! Can someone explain this to me as to why this happened and how to approach Skype??

    Usaf2103 wrote:
    Can someone explain this to me as to why this happened and how to approach Skype??
    Hello and welcome to the Skype Community.
    Your account shows that your calls to South Africa - Special Services numbers were charged to your credit account as these calls are not covered by your Subscription.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • I had to reset my iPad and lost cookies. I have allowed cookies in Settings but I,'m still being asked to install cookies. Need them particularly for my passwords. Thanks in anticipation.

    I had to reset my iPad and lost cookies. I have allowed cookies in Settings but am still being asked to install cookies. I cannot retain my passwords without cookies. Appreciate any assistance.

    What did you do? I have this same problem, help!

  • Constantly being asked to sign in

    Since i've signed up, with in the space of a week of use i've been asked to sign in about 7 times to make use of after effects premiere and audition and photoshop.
    Is this normal? I find it quite annoying.
    If i have connecton issues im worried i wont be able to use this software im paying for.

    Hello Jtfenwick, 
    It sounds like you change the Apple ID but did not sign out of your iPhone before you made the change. To resolve the issue, you need to change your Apple ID back to the old account and then sign out of iCloud to satisfy the prompt. When changing it back you your old account it will not ask to verify. Once you are done, you can change it back. For more information, take a look at the article below.  
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    https://support.apple.com/en-us/HT203828
    Regards,
    -Norm G. 

  • Why am i being asked to sign in to iCloud and keychain all of the time.

    Lately when i boot up my MBP i am asked to sign into keychain and iCloud. Is this being done by default or do i need to change a setting? I don't really use either of these...as i learn more about Mac maybe i will find a good use for these applications. Any suggestions or ideas out there for me to try? My MBP  13" (late 2012) Model was purchased new through a US Navy Exchange. I am running the latest Yosemite OS X, I am still getting used to the Mac and am enjoying its' features.

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Mylenium

  • Why am i being asked to sign in for a trial when i am a paid subscriber to CC?

    Have CC installed, the interface shows the apps (photo shop, AI, etc) as installed, but am getting the pop up asking me to sign in for a trial.

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Mylenium

  • I have full subscription, yet when I log in shows i'm a "free user"

    I have renewed my subscription in May 15th this year, already charged to my credit card.
    Yesterday, when I was working without changing anything related, creative cloud switched itself from "full membership" to a "free user", without letting me keep working on with Typekit as I was doing.
    I already lost my deathline because I was using Typekit fonts I cannot edit now, so this is costing me tons of money.
    I've updated my billing data, to see if that was a problem, and nothing happened.
    There is no place in the FAQ for this, so I really don't know what to do.
    What should be my next step?
    Thanks!

    kglad They are not any of my problems, I successfully log in, there is no error showing anywhere, but instead of giving me the full access to creative cloud, as I paid for, they just show me as a free user.
    I think this is not a technical issue, but a payment one, but I cannot get a satisfying answer from Adobe.

  • I have received email saying my Apple ID has been used to purchase a Camera from AppStore,purchaser was from Poland.I have not purchased such item, am being asked to verify my details/password etc.Is this Junk mail or spam?

    Have received email saying my Apple ID has been used to purchase a Camera, the purchase was from Poland. It is asking me to verify me details and change password etc.
    This email went into my Junk Mail.
    Question is...do I just ignore it or what?

    Scam, as in phishing email.
    http://www.macintouch.com/readerreports/security/index.html

Maybe you are looking for

  • Word 7 to acrobat 9 pro

    Using word 7 with acrobat 9 pro on vista.  Converting word to pfd I run into problems.  On 3 pages of an 18 page document the top line of one page is on the bottom of the previous page.  ie, the top line of page 3 is on the bottom of page 2.  Doc is

  • Re-installing iLife

    hello, I am trying to clean re-install iLife softwares. I have deleted (iweb, garageband, idvd. iphoto, imovie) from the application folder. but in order to make a proper clean install, is there other things I need to delete before I install them all

  • Solid State Hard Drive Installation Problem

    Hi, I am trying to install an Intel 520 series 480GB SSD into my late 2008 MacBook Pro. I am running OS X 10.8.3. I used Super Duper to make a bootable copy of my primary disk and installed the intel drive correctly. When I boot from my external driv

  • User Attribute information in OIM

    Hi All, Can any one tell me, which table contains User Attribute (Default and Custom (UDF fields)) information? Thanks.

  • Error while Uploading File using BLOB

    Hi All, I am trying to upload file into Database using simple JHeadstart generated screen for a table with a column having BLOB attribute. Wile inserting, I get this error message. JBO-25009: Cannot create an object of type:oracle.jbo.domain.BlobDoma