I have a subscription yet Skype took off $5 from m...

I have a subscription for 60 mins to South African numbers as well as a balance of $9 pre pay for other countries. I just made a number of calls to South Africa and these calls sucked up my $9 pre pay even though it was supposed to come off my subscription mins of which I had plenty! Can someone explain this to me as to why this happened and how to approach Skype??

Usaf2103 wrote:
Can someone explain this to me as to why this happened and how to approach Skype??
Hello and welcome to the Skype Community.
Your account shows that your calls to South Africa - Special Services numbers were charged to your credit account as these calls are not covered by your Subscription.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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