I have a subscription, yet when I attempt to convert PDF to Word I am asked to buy a subscription.
I have a subscription. Yet, when i attempt to convert PDF to Word, I am asked to buy a subscription. What explains this?
You should not have had to purchase ExportPDF if you have a copy of Adobe Acrobat XI installed on your computer.
Open Adobe Acrobat XI (not acrobat.com!)
From there, open the PDF file that you want to convert
Choose Tools > Content Editing > Export File to Microsoft Word Document (See image, below).
Click Settings to turn on optical character recognition (OCR) if your PDF contains scanned text.
Name the Word file and save it in a desired location.
Similar Messages
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What Can I do to fix this issue?
Contact Customer Care - click on the blue Still need help? button to chat with an agent.
[topic moved to ExportPDF forum] -
When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in. Please help if you can?
Hi lorrelaws,
Do you receive that error when you try to sign in via Reader? If so, try signing in via the web interface. Did that do the trick?
Let us know how it goes.
Best,
Sara -
Issue attempting to convert PDF to Word
Have been using the past year with no issues. The past week though keep receiving an error message while attempting to convert... It reads... "An error occurred while trying to Adobe Export PDF online..." Any assistance would be appreciated.
Good day,
There is no trial of ExportPDF, however if you subscribe to the service and you're not happy for any reason, you may request a full refund within 30 days of purchase.
Kind regards,
David -
Get error message when I try to convert PDF to Word
"Order for Continuance.pdf" failed to export to Microsoft Word.
There was an unexpected problem.I'm having the same issue trying to export a pdf file to Microsoft Word .docx. Running Windows 8.1 and I have no solution for this error.
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I have a paid account. How do I convert pdf to word?
How do I convert pdf to word? It used to be an option in TOOLS...seems to be gone now?
Thx so much
I found the connection….
One has to click Export PDF first
Thx again
Bruce
[private information removed by moderator] -
Error when trying to convert pdf to word
an error occurs when I try to convert pdf to word, it says, "an error occured when trying to access the service."
how do you fix it?
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I accidentally bought two subscriptions to convert PDFs to word. Can you combine the two subscriptions?
Contact Adobe Customer Care via http://helpx.adobe.com/contact.html?product=export-pdf
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My iPhone4 doesn't appear to have "FacTime" (App), yet when I "ring" it from my iPad's FaceTime, I hear a faint ringing tone but nowhere to answer the call? Anyone out there suggest what's wrong? (going to the App Store and searching "FaceTime" brings apps that have icons different to that of my iPads!)
Yeah, I know I can restore it, but I might as well go ahead and try. I just finished a backup for icloud and itunes to make sure, I'll go ahead and restore it and set it up as new and see how that works. Seems like I have no other options at this point, I'd still like to know what they did with the Download tab in itunes store, if they removed it or if I'm just overlooking it.
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I have a PC with Windows 8. I purchased Photoshop Elements 13 with Premiere Elements 13 Feb 9. I think I downloaded both today (each took about 15 minutes to download). Each appeared to have two components. When I attempted to run the exc piece, I received an error message. I don't know what to do next?
if the error message was about a missing archive, you need to place both the exe and 7z files in the same directory for photoshop elements. and then do the same for premiere elements.
then click the exe in each directory. -
I have a subscription for Adobe ExportPDF. I am attempting to convert.pdf files to .docx. I have signed into your site and have selected two small files. The dialogue tells me “exporting 2 files 0% complete” with noo progress for about 45 minutes now. How can I complete this process?
You need to ask in → http://forums.adobe.com/community/exportpdf
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I have bought CC yet when i try to open it, it never opens.
I have bought CC yet when i try to open it from my desktop it never opens. Why? Along with this I cant install anything such as photoshop and lightroom.
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file either to PDF or from PDF, I get the error message, "An error occurred while trying to access the service". What do I need to do to get access to the service I have paid for?
Hi DeaconTomColorado,
Please see "Error occurred when trying to access this service" when logging on to Acrobat.com.
Adobe has just released an update to Adobe Reader, so if you're accessing the service via Reader, please let us know whether the update helps resolve the issue.
Best,
Sara -
I Need help converting PDF to word. I bought subscription but when I try to convert the document, it keeps repeatedly taking me to the same page
Hi using iphone5,
I checked your account; I don't see that either an ExportPDF or Adobe PDF Pack subscription. Did you get either service as an in-app purchase on Reader for iOS? If so, that subscription is handled by the Apple App Store, and Adobe wouldn't have record of it. If you did get it as an in-app purchase, you would need to contact the App Store to find out if there is an issue with your subscription.
Best,
Sara -
Error message when I try to convert pdf to excel, after three attempts I could only convert one file.
Hi pdf to excel,
What is the error that you're receiving when you try to convert? Is it the "Conversion Failure" message? Can you tell me more about the files you're unable to convert? What application created the PDFs? Are there many pages in these these files, or a complex mix of text and graphics?
It'll also be helpful to know whether you're converting via the ExportPDF website (and what browser you're using), or through Adobe Reader.
I look forward to hearing back from you, so we can get to the bottom of this!
Best,
Sara
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