I have a TBI and need help using ADOBE products

I was injured/blown up by a suicide bomber in Iraq.  I have a brain injury.  I am no longer the sharpest knife in the draw.  My brain does not follow along like it used to, and I need someone with some patience to help me go through some Adobe proucts to that I may learn them, and yes.. I can learn them... if someone will help me.  The tutorials are exceedingly difficult/impossible for me to follow and make my head want to come from together.
I have the following products that I need help with please:
CS5 Premium
Photoshop Elements 2.0
Creative Suite 5
Visual Communicator 3
Acrobat 9.0 pro
I am not rich.. I am on a fixed income but am willing to pay whatever I can if you will help me.
[email protected]

First, you have my thanks and respect.  I wish I had time to dedicate to helping you.
I do try to treat my own customers in my business as I would want to be treated.  It's amazing the number of people who come back after I answer their queries with comments like "Wow, it's nice to get a real person to answer, and quickly too!"
-Noel

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