I have a Toshiba laptop running Win 7 and the latest version of Itunes. I downloaded an update for my laptop last night, and everything seemed fine until this morning.
I didn't really care about not connecting to the Apple store, I wasn't buying anything, but now it does not recognize my Ipad, Iphone or Ipod to sync wirelessly. I had to go to work, didn't feel like dealing with it, but I'm thinking the update might have done something. I know this is not a Windows forum, but the last time, it managed to disable me from the internet (Mcafee was blocking everything). I am thinking this is along those lines. Do you think it would help to uninstall Itunes and then reinstall it? That or i just try again tonight, sometimes things have a way of working themselves out. The other thing is that I was not able to download any new podcasts today. Thanks for any help!
I just realized that part of my post got cut off. There was a message that i could not connect to the Apple store (and my genius stopped running).
Similar Messages
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I have a 2006 ipod not being recognized by the latest version of itunes. Any solutions?
I have a 2006 ipod not being recognized by the latest version of itunes. Any solutions?
I can see and listen to all of my music from the ipod on my stereo or thru headphones but for some reason, itunes doesn't see this device.Hi sunsets123,
Thanks for using Apple Support Communities. This article has some troubleshooting steps that may help if iTunes is not recognizing your iPod classic:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari -
no error message comes up it just doesnt sync
Hi Eliquix,
Thanks for visiting Apple Support Communities.
You may find this article helpful for checking your settings in iTunes 11:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
If you still encounter unexpected behavior when trying to sync, the steps in our iPhone troubleshooting assistant can help:
http://www.apple.com/support/iphone/assistant/phone/
Best,
Jeremy -
Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.
Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.
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I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR -
How can I download the latest version of iTunes to my iPad when I don't have enough space in my local c disc on my laptop?
You don't download itunes to your ipad at all.
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you are running the latest version of iTunes, have no other USB devices attached, have no security software installed, and are directly connected to your ISP source, simply restarting the computer and the iOS device can clear up certain issues that could prevent you from restoring. After restarting the computer and iOS device, attempt to restore again.
How big is your library? I would recommend the following troubleshooting steps:
- Backup your library. Always a good idea before messing with things.
- Create a new library. Refer to this article for details: http://support.apple.com/kb/HT1589. This won't delete your old library, you're just creating a new empty one. Also refer to this article to get back to your old library later.
- Add a few albums into this new library. Not everything, just a small sampling, as a test.
- Activate Match on this new library. You shouldn't have to re-pay, it should just say "Add Computer" or similar.
- At this point, Match should run again. With just a few albums it should complete in just a few minutes.
If iTunes doesn't crash at this point, then likely there's something about your original library that Match doesn't like - what that is I don't know, but at least you'll know it's not your PC. If iTunes still crashes, then if could be a number of other things, but probably not your library. My next suggestion (if you haven't already done this) is to uninstall / reinstall iTunes. If that doesn't work, then my next ideas you won't like. -
I have 3 Dell laptops at home and I am unable to connect my iPad 1 to any of them using the USB cable. If I connect the iPad to any Apple computer using the same USB cable, it works perfectly. I have installed the latest versions of iTunes and iOS, but still no luck. Apple Store Geniuses helped me determine that it wasn't my iPad causing the problem, but were less helpful when it came to dealing with non-Apple devices.
Options?Does the OS see the iPad at all? In other words does it show up in either the My Computer or Device Manager?
I've had problems in the past where I had to modify the registry to get my son's iPod to sync with a particular HP laptop.
If it doesn't show up at all have your tried using an external hub (with or without power)? -
When attempting to download the latest version of iTunes I receive a message that there is no installation package found (iTunes.msi). Searching my computer, I cannot locate a file with the msi designation. Tried to use the .exe file unsuccessfully. I am unable to remove the current version for the same reason. I have a large library of music that I cannot download on my iPhone4 for the same reason.
Any suggestions would be greatly appreciated!!(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
got a new windows 8.1 laptop. and i have downloaded the latest version of itunes and this will not recognize my iphone?
Hi lewisdearden!
Here is an article that can help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I have a brand new Ipod classic (Christmas 2012-13), a newish laptop (2012) and have just downloaded the latest version of iTunes. However, despite iTunes working fine on the laptop, the ipod being recognised by the laptop/iTunes, telling me it is synchronising, it actually won't synch. I have reset the ipod, tried different USB ports, restarted the laptop, and uninstalled / reinstalled iTunes, but still not working. Can anybody help ?
Well, I don't know if that's a software or hardware problem. You should take it to Apple Genius Bar or send it to service center. And one more thing, Its not synch...... Its Sync... Just saying... It would help if you send pictures of the problem. Such as the screen of iTunes saying it's syncing. It will help everyone and me...
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I am trying to get the latest version of ITunes on my laptop, but the download gets "interrupted" every time. THen I can't synch with any devices. I've tried recycling ITunes and downloading again. I am not sure I've actually uninstalled the old version though. How should I proceed?
Okay, so you've searched the forums and google for the EXACT wording of the error message that is displaying, correct? And after searching you read the results and tried the troubleshooting steps, correct?
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My itunes in computer wont let me transfer my apps to my ipad. I have the latest version of itunes. Please help. When I press sync it says its syncing but at the end the apps are still not on my ipad.
I need help. Hope you could help me.Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
i have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US
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