I have a trial version of Photoshop CC. I am unable to use CTRL J, is there a setting I need to do to get it to work.

Should work
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BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
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Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
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I have downloaded the trial version of photoshop but cannot initiate it on my computer. I have an icon creative cloud on my desktop but no photoshop icon can anybody help me

I have downloaded the trial version of photoshop but cannot initiate it on my computer. I have an icon creative cloud on my desktop but no photoshop icon can anybody help me

Rave created the discussion
"I have downloaded the trial version of photoshop but cannot initiate it
on my computer. I have an icon creative cloud on my desktop but no
photoshop icon can anybody help me"
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https://forums.adobe.com/message/6770541#6770541
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Photoshop CC keeps telling me I have the trial version

I signed up for the Photoshop CC $10/month deal. At least once a week I cannot open Photoshop (most often when I'm opening a file from Lightroom into Photoshop), and a message box appears telling me to sign into my Adobe account in order to use the trial version of Photoshop CC. When I do this, I get another message telling me to update my account and register my product. Photoshop is registered, my account is already up to date, and I'm not using the trial version. When this sequence occurs the only way I can use Photoshop is to sign into my Adobe account. But I will soon be traveling where I will not have Internet access. If this "trial" sequence happens during that time, I will not be able to use Photoshop. Any suggestions? Adobe Chat did not help. Windows 7, 32 GB RAM, etc. etc.

Hi John
Many thanks for taking the trouble to respond. I've followed your instructions and so far so good - although the issue didn't happen every time I used PS so I guess time will tell.
A couple of questions if you have time.
Do you delete the cache.db file every time before you begin to use PS or did you do it just the once and everything has worked ok since?
Secondly, when you say you only update from within PS what do you mean? I'm afaid I'm a bit of a dinosaur when it comes to computers - wrongly it seems I assume they will always do what they are supposed to do!
Thanks again for your help
Ian

I have a trial version of Photoshop CC. I am unable to use CTRL J, is there a setting I need to do to get it to work.

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