I have a trojan on my mini called mac protector. How do I get rid of it?

Henryn wrote:
You can download free antivirus software for the Mac from sophos.com
you'd be better off steering clear of Sophos. see this post.

Similar Messages

I have been invaded by a malware called MacKeeper. How can I get rid of it?

I have been invaded by a malware called MacKeeper. How can I get rid of it?

This is the accepted way of doing it.
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
and here sre some extra details from previous threads.
Do not install MacKeeper

I by accident downloaded something call geniel. How can I get rid of it?

I by accident downloaded something call geniel. How can I get rid of it?

You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

I just got an iPad 2 and have not yet synced to my computer. I don't want to have all the duplicate songs in my iTunes. How do I get rid of duplicates?

I just got an iPad 2 and have not yet synced to my computer. I don't want to have all the duplicate songs in my iTunes. How do I get rid of duplicates?

You don't say whether you are on PC or Mac. For Mac there are these two programs which might help (I havn't tried either) :
http://www.apple.com/downloads/macosx/ipod_itunes/songsergeant.html
http://www.apple.com/downloads/macosx/ipod_itunes/idupe.html
There are probably similar programs for PCs, but I don't know what they are. On a PC you can hold the shift key and do File > Display Exact Duplicates (without the shift they may not be exact matches) - if one of each duplicate pair has the same date added then you can sort by that and then delete those with (or without) that date.

Hi my question is how can I sort and delete photo files which I have had backed up multiple times? Another way how can I get rid of from the duplicate?

Hi my question is how can I sort and delete photo files which I have had backed up multiple times? Another way how can I get rid of from the duplicate?

Provide the name of the program you are using so a Moderator may move this message to the correct program forum
The Cloud is not a program, it is a delivery process... a program would be Photoshop or InDesign or Muse or ???

I've had itunes on my laptop for over a year; it seems to arbitrarily duplicate songs and now, instead of 800 songs, I have 3,500 with 2,700 being dupes. How do I get rid of the dupes?

I've had itunes on my laptop for over a year; it seems to arbitrarily duplicate songs and now, instead of 800 songs, I have 3,500 with 2,700 being dupes. How do I get rid of the dupes?

How to find and remove duplicate items in your iTunes library

I know have a document and data storage on my iTunes. how do you get rid of it

i know have a document and data storage on my iTunes. how do you get rid of it

Very helpful, ty.
FYI for others. I also had to disable the Default Tab 1.0 addon.

I have a file ".DS_Store" that is appearing everywhere . How do I get rid of it and what is it?

I have a file ".DS_Store" that is appearing everywhere . How do I get rid of it and what is it?

Open the Script Editor or AppleScript Editor in one of the subfolders of Applications and run the following:
tell application "Finder" to quit
if (do shell script "defaults read com.apple.finder AppleShowAllFiles") is "1" then
do shell script "defaults write com.apple.finder AppleShowAllFiles 0"
else
do shell script "defaults write com.apple.finder AppleShowAllFiles 1"
end if
delay 2
tell application "Finder" to run
If you change your mind later, run the script again.
(71410)

I have a rotating color wheel on my screen. How do I get rid of it?

I have a rotating color wheel on my screen. How do I get rid of it?

Mac OS X: How to quit an unresponsive application using Force Quit

I have lost the iCloud program from my Mac. How can i get it back? It is no longer under system

I have lost the iCloud program from my Mac. How can i get it back?
It think i must have deleted it? It is no longer under the system choises.
Does anyone know how i can get it back?
I am updating to OS X Mountain Lion now, but i don`t know if that will fix the problem?

Did you actually remove iPhoto or just the shortcut in the Dock?

I have an apple.plist file on my pc. how do I get rid of it

I have an apple.plist file on my pc. how do I get rid of it

Sounds like it may belong to some Mac software installed on your computer like iTunes, for example. It's a preference file. What is the file's full name?

I have the command, control, and option key symbols that display on my desktop when I tap them on my keyboard. what is this called? and how do you get rid of them from doing this?

Not sure what this is called and I need help to get rid of it.

I already figured it out it was the act that sticky keys was on.

I have two Apple ids but one was a typo, how do I get rid of it?

i have two Apple IDS. One was a typo and I cannot get rid of the email. The right email is there, but when I go to update the wrong email shows up, and I do not know the password to it. How do i get rid of it?

What did you do with the Apple IDs? Did you download content with the bad ID? Apple does not provide a way to merge IDs, so if you did things with the bad ID, the only thing you can do is delete that content and download it with the correct one.

My 'backup' is taking up a huge space on my hard drive but I have an external hard drive for my back ups - how do i get rid of this?

Please can you help - I have recently added an external hard drive to my Macbook so it can be used as a back up and storage to save space on my hard drive. I have deleted videos and photos from my hard drive but they are being replaced with 'backup'
how do i get rid of this ?
thanks

Welcome to Apple Support Communities
Time Machine makes local snapshots in all portable Macs with Lion or Mountain Lion. They are made in the internal drive and they are removed when your hard disk gets full, so you don't have to worry about it.
If you want to delete them, turn off Time Machine and turn it on every time you want to make a backup. You can also turn them off manually without having to turn off Time Machine, or you can delete those local snapshots > http://pondini.org/TM/30.html

I have two users listed in my admin group. How do I get rid of one?

I have two users listed in my admin group, but the undesired one doesn't show up in users and groups settings pane. How do I get rid of it?

Well, I found a link which showed me how to find the hidden/unwanted user and get rid of it (remove hidden users: Apple Support Communities). Now when I get info from the drive on my network I find this:
Is this normal? I would expect to find something other than (unknown).

I have a trojan on my mini called mac protector. How do I get rid of it?

Similar Messages

Maybe you are looking for