I have a user who when in Sharepoint she clicks edit document, and nothing happens
I have a user who when in Sharepoint she clicks edit document, and nothing happens.
It works fine for everyone else, including myself.
I have repaired office, and uninstalled/reinstalled it.
I have tried in IE and chrome.
We use o365 office 2013.
So to recap, in sharepoint, clicking the ... button for more options, then choosing edit, does nothing. HOWEVER, when right clicking and choosing to open, it will then, start a download which can be opened then proceed to edit that document.
But that darn edit button does nothing...
Hi,
Any updates?
Since the issue is narrowed down to client browser issue, please refer to the link below:
http://technet.microsoft.com/en-us/library/cc263526(v=office.15).aspx
Also you could compare the add-ons and settings on the issue client and non-issue client, maybe it will lead you to the missing one.
Regards,
Rebecca Tu
TechNet Community Support
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