I have a white intel i mac and when i boot up a file with a question mark shows up
i installed wnow leopard and then attempted to use boot camp to install windows (thats a whole other story though) after i got windows on it and then got it back to the mac side i found i could not get back to the windows side so i attemted to delete the windows partition and recreate my full mac partition (thats not as easy as i thought it would be, anyway i ended up with a partition that said it was the alloted mac partition space and another one, that apperead smaller in disk utility, that said it was 160 gb (my total disk size) while i was trying to fix that i hit the power strip switch with my foot and the whole thing shut down when it booted back up the only thing on the screen was a file with a question mark on it, i think it is just booting from the misconfigured parition but im not sure ive tried inserting my snow leopard and xp system disks but it doesnt seem to be booting from them.
At startup hold down the Option/Alt key t bring up the One time Boot Selection, Startup Manager, screen and then select the OS X install DVD. Give it about 30+ second for the DVD drive to read and display the OS X install DVD.
Then use Disk Utility to Repartition the drive as one partition and then try installing OS X.
Could be you simply killed that drive with all the new installs of OS X and then Windows and then using Disk Utility to erase the Windows partition. If that is the case you'll need to replace the drive before you'll be able to reinstall any OS on it.
In any event Never use Disk Utility to erase a Windows install. Use the Boot Camp Assistant a second tim to Remove Windows and the partition it is installed on.
Similar Messages
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Hi can anyone help with a mac that had magnet put on it. I turned it on and then off but a white screen appears with a file with a question mark on it?
File icon with ? mark on it means it can't read from the hard drive. The hard drive is now wiped or bad. If just wiped then you will need to reinstall your operating system, OS X. If bad you will need to replace the drive.
Start with booting the computer from the OS X install DVD that came with your system. If the Mac came with Lion Pre-Installed then you use the Lion internet recovery system to reinstall (Hold down Command+r keys or Command+Option+r keys to boot the computer from over the internet to the Lion recovery HD system).
Good Luck. -
I just opened up my MacBook Pro after a few days of not using it and it was frozen. I turned it off and back on and all I see is a white screen, there was a file with a question mark flashing for a bit but I can't do anything, please help me!!
Jerricayoung,
you have a 13-inch Mid 2012 MacBook Pro. It’s modern enough that it supports booting into Recovery mode. To do so, hold down a Command key and the R key as you start up. It should eventually show a Mac OS X Utilities menu. Select Disk Utility from that menu; when the Disk Utility window appears, select the bootable volume from the left-hand side of the window. (It’s typically called “Macintosh HD”.) When the volume is selected, some buttons will appear on the right-hand side. If it’s not greyed out, press the Verify Disk button; if it is greyed out, or if it reports on errors that it found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu; that will restart your MacBook Pro in its normal mode. With luck, that will be enough to get you to your normal login screen, rather than the white screen. -
I've got a 15" white macbook which I bought about 2 years ago. It froze the other day and wouldn't respond so I shut it down. When I turn it on now it comes up with a flashing file with a question mark on it. How can I fix it? I've tried a few things i've seen online but the futhest ive got is to put the start up disk in when you makes it go to a grey screen with an apple logo and the spinning wheel which then stops spinning. Can anybody help?
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once.It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left handlist. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. I can hold the option key at start up and choose my network, then Internet recovery shows up with an arrow pointing up. When I click on the arrow Internet recovery fails and all I get is a globe with a triangle on it with an exclamation mark on it, and under that it says
apple.com/support
-6002F
Does any one know how I can fix this without a recovery disc? ThanksI just want to add to this, in case someone else searches for this error on Apple Support (google doesnt cover apple support.. how clever is that?)
I had the same error. And i had a Computer that had worked, with a SSD drive and 16GB upgrade done by the owner himself.
I tried swapping with a Mechinal Harddrive, no luck.
Kept the Mechanical drive in, and tried with some other Ram, it worked..
So for me this error and after reading the other responses can be boiled down to a Harddrive problem or Ram issue.
It was Ram for me.. -
Mac Book Air froze up and had to power down by force. When I tried to reboot, folder with a question mark on it is all that shows up on the screen.
Flashing folder with question mark?
Go step by step and test.
http://support.apple.com/kb/ts1440
Startup Manager to select Startup disk.
http://support.apple.com/kb/HT1310
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reset PRAM.
http://support.apple.com/kb/PH4405
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US -
Have just upgraded to version 4 and when I go to Goggle search for a website it shows me a list but will not open any. If I use the bookmarks all of the websites open perfectly. I've closed Firefox down and opened again and a message says "how embarassing" and tells me to restore or start a new session. Have tried both but still will not let me open any websites on the google search page.
. I did however, delete the majority of my photos off of iPhoto after I backed them up because I needed room in my library.
exactly how did you delete these photos?
LN -
I erased my HD and could not install lion. if I turn on the mac now all I see is a folder with a question-mark. How can I install a new operation system?
Install or Reinstall Mavericks, Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
I have just deleted Macintosh HD. Now I have reset my computer and there is just a flashing folder with a question mark. I don't know what to do, I'm really worried about this so please May you get back to me as soon as possible?
Why did you delete the hard drive? If you delete the contents of the Macintosh HD you have no system to boot into. That's what the flashing folder/? means. What system were you using before deleting everyting.
You're going to have to install a system on the HD before you can boot.
OT -
Apple recently sent a message asking me if I would like to upgrade to Mavericks which was free. I considered installing after saving a copy of my HD to a WD external drive. I proceeded with the instalation however when it was time to reboot the programme the computer displayed a message that it could not process the request due to errors with the hard drive. The computer then requested that i save a copy and the verify disk and repair disk which i followed and the computer would not repair due to an error. At which pioint I did some research and was told by the IMac to push shift when it starts to enter disk utility and repair the Mcintosh HD. I did as asked however the computer would still not install with Mavericks.
So after many attempts of trying to start over, I was prompted to erase the Mcintosh HD and reboot using the saved copy. At this point all data was lost and all that is left on my computer is a file with a question mark with no way of restoring the HD drive. Could anyone help please?It sounds like your HD may have died.
If you could answer a few questions it may help figure out what you should do next:
What OS did you have on your computer before you tried to upgrade to mavericks?
Did your computer originally come with installer disks? -
I can't restart my mac , I get a file with a question mark? Help
Need help, what to do when I cannot restart my mac. I get a file with a question mark?
That indicates that your Mac is unable to find a system to boot from
This is usually caused be either a corrupt system file, corrupt ot dead disk drive
Allan -
Can I speak into my mac and save it as an audio file with garage band
Can I speak into my mac and save it as digital audio file?
Looking at the specs, the mini does not appear to have a built-in microphone as the iMacs do. You can't just plug a microphone into the input socket, as that is line level and a microphone doesn't have enough output. Your easiest move would be to buy a USB headset such as the one Plantronics makes for use with Skype: this should work straight off.
Sound Recorder is a simple audio recorder: I've not used it, so I don't know if it's any good, but it would at least cost you nothing to try it.
Amadeus II and Amadeus Pro are reasonably priced and are fully featured sound recorders and editors which can save in a number of formats. -
I am having some trouble with my computer, what happened was: I was playing on a game, I played with a magnet, it started to go slower and slower, I pressed F9 then it went slower and then it went to a blank screen with a flashing document with a question mark on it. I tried the original OS X installation disk but when it came to choosing the area of which I save it, it showed no areas.
Startup your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk then click Restart.
If the startup disk is not available from that window, you may be able to repair the disk.
Help here > A flashing question mark appears when you start your Mac -
I have a problem with lion. My MacBook pro froze and now I get a gray folder with a question mark.
I recently upgraded to lion but my screen just froze. I had to shut it down by holding the power button down. Every time I tried to start it again I got a grey folder with a question mark and couldn't do a thing. I' ve been told to restore snow leopard but I dont want to loose my files or email. What can I do?
Boot from your recovery partition. Check and if necessary repair your startup volume with Disk Utility. You may need to reinstall Lion.
OS X Lion: About Lion Recovery -
My mac book is flashing a grey file with a question mark does any one know what this could be?
my mac book is flashing a grey file with aQuestion mark in it what does that mean does anyone know?
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive data is somehow corrupted.
Put your install DVD into the drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the optical drive.
Once it has finished booting and you are at the Install screen launch Disk Utility from the Utilities menu. Is your Hard Drive in the list on the left?
If it is then select the First Aid Tab run Repair Disk and if that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.
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