I have a white screen of death on my macbook. i cannot get it to start up. help!!!

i try to start my computer and it has the white screen with the apple then the apple turns into the no smoking symbol. then after about a minute it turns itself off. how do i fix this.

You can't backup the iPod then.
Place the iPod in recovery mode using one of these programs and restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If data is not in the backup then:
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe you can get some info from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
-iPod touch Deleted Photo Recovery Tips You Should Know

Similar Messages

I have the so called white screen of death. I am able to get into OS X Utility. I have verified disk and disk is ok. I am trying to reinstall Maverick, but i don't have enough space. Dilemma is i cannot get onto my computer to delete data for more space.

I have the white screen of death, but am able to get into OS X utilitites. I have verifed disk and it's ok. I am trying to reinstall mavericks, but i don't have enough disk space. Dilemma is i can't get onto computer to delete files to create space.
Any suggestions?

Upgrade iPhoto:
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

I am getting white screen of death on my Macbook Pro, can someone help please?

I am getting white screen of death on my Macbook Pro, can someone help please?

Intermittent or inconsistent situations as you describe are the most difficult to resolve. First step you should do is be certain that you have your data backed up. I suggest that you do this by creating a bootable clone using Carbon Copy Cloner. The advantage to this is that not only is it a backup but can immediately be used to run your MBP in the event of an internal HHD failure.
The article that I gave you to start your search contains a link to this article:
https://discussions.apple.com/docs/DOC-3353
Though lengthy, it can resolve most issues if you go through all of the sections. If you cannot achieve success, then an Apple store genius bar is the last option.
Ciao.

HT4623 I can't get to my settings, buttons not working and I just have a white screen. Any ideas on what is going on? Thanks for any help

I have tried everything I know of. It worked fine an hour ago. I have a white screen, buttons will not turn it off and I get get to anything. Any ideas whats going on?
Thanks for any help.

Sunny1963 wrote:
I have tried everything I know of.
That's fine - except nobody here knows what you have been able to think of try to this point.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
It really helps if you let others know "what you know of" and already tried.

My power button is stuck and I have the white screen of death!

Hello and thank you for reading this post, the answer is desperatly needed.
What's the problem?
Okay, a couple of months ago I smashed my iPod 4th Gen screen unfortunatly. I ordered a new screen and decided to fit it last night. Upon powering the iPod only a white screen shows, I was told that I have to hold the power button and the home button for 10 seconds. One day, before the screen was broken, I pushed the power button and it got stuck down and wouldn't come back up so I have always had to use the assistive touch and plug it in whenever I would like to turn it on. Obviously, because the power button is stuck down I cannot hold it down and press the home button to reset the iPod.
Is there another way around this or is there a way to get the power button to come back out?
Thank you
            - Stay Safe

You can't backup the iPod then.
Place the iPod in recovery mode using one of these programs and restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If data is not in the backup then:
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe you can get some info from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
-iPod touch Deleted Photo Recovery Tips You Should Know

White screen of death and reboot loop help!!!

I have a problem with my curve, I have a white screen of death. This happens whenever I turn on my blackberry. Also my phone is stuck in a continuous loop of it rebooting, loading up showing the home screen and then rebooting again. What do I do? i have tried battrey pulls and pressing on the corners of the screen

Deal with the rebooting first. If you have a media card installed, remove it and test. If it isn't the media card that is the problem, see if you can reboot in safe mode, then do a a full backup. While in safe mode, after the backup, you can try removing any apps or themes you added and then test. Ultimately you will probably end up reinstalling the OS.
Once you have the device booting up and staying on, hopefully, see what you see. If the screen is all white with no text or icon, you have a hardware problem with a connection to the display.
Caveat: If have gotten the device wet or dropped it, all bets are off.
- Ira

White screen of death but can see screen when hold down power button?

I've had my iPod Touch 4g for a few months (in December it will be a year) and for the past two months, I haven't been able to use it because of the white screen of death. I tried reseting it, restoring it (which didn't work because of error 1394 or something like that) and NOTHING seemed to work. Today, I decided to try restoring it again, and it worked!...for all of two hours.
Now I have the white screen of death but it shows the screen if I lightly hold down the power button (not enough that it clicks).
I've tried restoring it again, but it stays the same- white screen of death that shows the screen when I lightly hold down the power button.
Can anyone help me :\

Contact Apple and get it replaced/serviced.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

WHITE SCREEN OF DEATH! (is there a way to get my files?)

I have a 80GB video ipod
and
i have the white screen of death. (google it if you've never heard of it)
honestly, i don't care if my ipod never works again. (I'm so fed up with Apple.)
as long as I can get the mp3s off of it.
I have 40GB in mp3s that I REALLY want!
so if theres ANY way to get the data off and onto a computer
it would be MUCH help.
Oh, and yea, my computer doesnt recognize the ipod when it's charging it.
so yea.
thanks in advanced for helpful tips and suggestions.
Message was edited by: tila123

You cant get the files from a dead iPod, however, I managed to solve this problem with my friend's iPod, by putting it into disk mode. Have a read
http://www.zolved.com/synapse/viewcontent/19067/The_Apple_iPods_White_Screen_ofDeath

White Screen of Death-no boot

My iMac doesn't seem to find the hard drive on boot up, superdrive for that matter, either. I have a white screen of death. I can zap the pram, but that's about it. Won't start up in target mode or safe mode. After sitting for a while it might show a folder with a question mark on it. Any ideas?
Daniel

Contact Apple Service, iMac Service or Apple's Express Lane, as appropriate. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

White screen of death STILL!?!?

Hi i still have the white screen of death, i toke apart my ipod (screen, and the main screen) i bot a new glass screen cover and another screen witch is the main touch screen behind the glass1. so i put the news 1s on and i still have the white screen of death iz there any comments on wat i should do next?

Deal with the experts and go to an Apple shop after you've made an appointment with the Genius Bar (or you may be lucky and just walk in to be served). They will have a quick look at the phone and give you a refurb replacement straight away if it is found to be faulty. I've had two replacements over the past 18mths (Original iPhone & 3GS) and the service is excellent.

HT1379 White screen of death help!

I have the white screen of death, no word or symbols. I have a DVD in the drive and can't get it out so I can insert my startup disk to fix it. How do I remove it? Wireless keyboard and mouse.

The icon you're seeing means that the Mac can't find your hard disk or read from it.
Insert the first of the two recovery disks that came with your computer and hold C while you turn it on. This will boot from the DVD. From the menubar, choose Disk Utility and see if your hard disk is listed in the left-hand pane. If not, restart the computer and hold D this time. Run the Apple hardware test and see if it passes.
If your hard disk IS listed in Disk Utility, choose "Verify Disk" and if any problems are found, repair it. Try restarting after that.
If the disk is not listed, and the Apple hardware test fails, your hard drive has most likely gone bad and will need to be replaced. You can take the computer to Apple if it's under warranty and they'll do it for free or you can do it yourself by following these directions:
http://manuals.info.apple.com/en/MacBook13inch_HardDriveDIY.pdf

Installed Lion then white screen of death

Hello I just installed Lion based on an email that said I had to switch for the migration from Mobile Me to ICloud. As soon as it downloaded, there was a problem. A screen came up that said, problem loading restart to try again. I did and now I have the white screen of death with a flashing apple, file with a question mark and the no symbol, I.e. circle with a line through it. I've shut down at least twice but when I restart all I get is the white screen and flashing symbols. Everything is backed up via my time machine but this is crazy. Pls help. Thank you. T

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.)

I have a 13 inch MacBook Pro (2009) & the "White Screen of Death" is present. Need help?

I have a 13 inch MacBook Pro (2009). Recently I bought an extended hard drive because I had used up the memory on my iDisk. As I was running the Time Machine back up on my new extended drive, the battery on my Pro ran out causing it to shut down. Once I hooked up my Pro to the power cord & logged in, the "White Screen of Death" appeared on the home display. Obviously the battery still works, my phone is able to charge along with the extended drive, I am able to adjust the lighting on my keyboard along with adjusting the brightness on my screen, but the "White Screen" remains. I need help in determining the cause of this issue & the steps I'll need to take in order to resolve this. I love my Pro, all my documents, photos & music are on it & the last thing I want to do is kill my wallet by buying a new Pro. So could someone on here please help me? It would be greatly appreciated & I thank you in advance!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to a Mac Pro tower, not to any other model. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

I have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Hi my ipod got the white screen of death i hear thats what its called i was wondering if anybody new how to fix it? If someone knew it would be great to have a feedback

Hi my ipod got the white screen of death i hear thats what its called i was wondering if anybody new how to fix it? If someone knew it would be great to have a feedback

OMG that happened to my ipod as well... when i checked to see if there was anything that i could do alsmost everyone would tell me to hold the home and power button until it turned off then turn it back on... it didnt work with my ipod but worked with my friends... hopefully it works with yours. And if not but another one thats what i did and now the other one cracked i guess its just luck

I have a white screen of death on my macbook. i cannot get it to start up. help!!!

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