I have a "white screen " ,tried to hold the two buttons down and it still won't work.The screen goes dark, then comes back white.
I have a "white screen",tried to hold the two buttons down and it still won't work.The screen goes dark, then comes back white.
Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario
Similar Messages
-
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
i need help with my ipad mini it wont turn on i have helled the home button down and the sleep button together and nothing is happening
What happens if you plug it in to charge?
-
I have an Ipod touch 2nd generation 8gb. Metal peice fell out from the inside where the home button is and I lost it. Put the screen plug in and put the screen on and it would turn on but it won't unlock or respond to anything I try to do. PLEASE HELP ME!!!!!!!!!!!!!!!!!!!
Look her and it may give insite on what is missing. Otherwise:
Apple will exchange your iPod for a refurbished one for $99. Likely not worth it for a your iPod. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Repair it yourself if you are up to it
iPod Touch Repair – iFixit -
keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipodI just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.
-
Imac won't shut down,
blue screen with spinig wheel is on and computer never shuts until I hold the power button down and shut it manualy..This is the instruction article for Intel-based Macs:
http://support.apple.com/kb/HT3964
Your profile does not indicate the type of Mac you are using.
Barry -
My iphone 4S has been updated to the newest software and isn't detecting internet, although sometimes it connects for a few seconds and then disappears again. I have tried everything it has said on the internet about this and it still isn't working.
Ok I think it's a problem with my router. I went to my cousin's house and the Wi-Fi worked there perfectly. I was even able to download many apps. So I guess my router probably can't take in more connections. Oh well thanks anyway.
-
Okay so my IPod touch 4 won't play music through any headphone I put into the port. I've tried it with 4-5 different headphones but it still won't work. How can I fix this? This isn't the first time something like this has happened but it has never stayed this way for such a long time. If I have to send it in for repairs I will but I'm not sure if its under warranty
To check for warranty coverage:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for theother 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
My game center won't load and shows up blank when I try to open it. I've already closed all of my apps and restarted it and it still won't work. Is their anyway to fix it without restoring it and starting over??
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- sign out and the sign back into Game Center
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?
Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh -
My "Weather" on the dashboard no long works. I have deleted it and added it anew and it still does not work. How can I get it back?
You must get 10.6 if they still have it, install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.(10.9/Mavericks is the only download avaiable now without specially calling Apple).
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA -
Can't export photos to a thumbdrive. I have saved them to a folder on the desktop, and it still won't work. Do I need to change a setting?
I have saved them to a folder on the desktop, and it still won't work.
What still won't work? You have the photos in a folder on the Desktop, right? So what happens when you drag that folder onto the thumbdrive? Many such drives have a slider lock switch. Make sure it's not in the locked position.
Otherwise give us more detailed info on your setup and issue.
OT -
I downloaded the newest version and it still won't work on my computer, what do I do? I even tried all the adobe troubleshooting!
Post in Adobe forums since its their product.
-
My Ipad 2 will not power on. I have tried the two button approach but it did not work. Until last evening, the Ipad was working very well. After it entered the sleep mode, it would not come back on. What can I do?
The first thing to suspect is a completely drained battery. When this happens the iPad shuts down and will not turn on. Even if you charge the iPad it may take more than 30 minutes before it responds. Plug the iPad into the charger that came with it and plug the charger into a known good wall outlet. Do not charge the iPad by connecting it to a computer. Wait 30 minutes. Then reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
If the iPad restarts let it continue to charge until the battery is at 100%. If the iPad does not restart consider making an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
Maybe you are looking for
-
My ipod isn't recognised by the computer
I have a windows xp proffesional on my computer. I was updating my ipod video 60 gb to the 1.2update and i get message to keep my ipod plugged in while it restarts i do that then - when its done restarting i suddenly get usb mass storage device not r
-
Imported raw files open in PS as JPEG
I want my raw files to remain raw files when I import them into Photoshop. My raw files automatically open up into JPEG files. How do I stop this from happening. Thank you
-
E90! Can we finally get text in calendar's weekly ...
This feature is missing even from the latest communicators but was available even in my Palm Vx back in 1997! Now with the E90 do we still have to browse day by day to see what is our week like? Or can we finally get a decent weekly view where there
-
Passign currenlty logged in user into transaction iview
Hi Experts, I have query regarding the currenlty logged in user. Problem: I want to pass a currently logged in user as parameter to transaction iView. for example: zsapd.abc=userid. this userid should sent currently logged in user dynamically. How ca
-
hey...my iphone 3G(4.2.1) is dead. It aint starting. When i plug a charger to it an apple's logo gets appeared for 2-3 seconds and then its getting buzzed off! neither PC nor Itunes is detecting the iphone. i guess there was battery around 20-30%(las