I have a wifi signal on my iPad 2 but it can't connect to internet
iPad 2 has wifi signal, but unable to connect to internet. I am also going through an AirPortExtreme.
I've done that several times. Still no connection. Also all of the menu items are greyed out while in Airport utility. I've reloaded it and still can't seem to get BaseStation. 2 Days ago Comcast went down. When it came back on, I wasn't able to use the iPad.Comcast reset the signal several times.This is a brand new airport, but I exchanged it being as I was not able to connect or even get a signal. At least right now the iPad has a signal ,after much hit or miss actions on my part.I feel like I'm chasing my tail. Very frustrating.Any help would be appreciated. You can probably hear me screaming at my computer at this point. I also did a search on the iMac,also brand new, to locate BaseStation...nothing. That's after using the cd that came w/ the AirPort.
Similar Messages
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I have purchased an audiobook on my iPad but now can't play any of my audiobooks and can't transfer to my computer
does it play on your computer?
If not you cannot redownload audiobooks from the itunes store. So report it as a corrupted file to itunes store support
http://www.apple.com/emea/support/itunes/contact.html -
I have tried everything including reseting my iPhone5c but still can't connect to App Store, and it's been over a week now! Totally annoyed now!! I'm not sure if it started after I updated my iOS cos I was able to update a few other apps. I just can't connect to neither apps store nor iTunes! I need help else I'd boil this phone alive!
Hello IamJudekow,
Thank you for the details of the issue you are experiencing with connecting to the App Store on your iPhone 5c. I found a couple of articles I recommend for this issue.
First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Why is my wi-fi signal is going strong, but I can't connect to the internet?
Before I begin, here's my set-up:
My wi-fi signal (on the top right side of my MacBook) is going strong (with all the bars). And a green light is lit up on my Airport Extreme. For some reason, I still can't connect to the internet/use Apple Mail/use iChat. I don't think that there's anything wrong with my MacBook, as my wife isn't able to connect to the internet with her iPad or with her laptop either.
I'm thinking that I have the strong wi-fi signal showing up on my computer because it actually is connecting to the Airport Extreme, yet the airport extreme somehow isn't connected to or isn't able to connect to the router. Would this be correct? Any ideas of how I might fix this? I tried unplugging and replugging everything for a few seconds. However, whenever I use a hardwire ethernet connection to my MacBook, my internet and everything works.
ALSO, of note, I just purchased an Apple Time Capsule. I just realized that it functions as a wi-fi base. Any chance that my computer, my wife's iPad and laptop are just connecting to the Time Capsule instead of the Airport Extreme?
Any answers would be more than appreciated. Thanks!Deselect Proxies if selected.
Safari > Preferences > Advanced > Proxies:
Click "Change Settings" button
The network preferences window for Proxies will will show up with "Proxies"
tab selected.
Under "Select Protocol", uncheck any box if selected.
Click "OK", then "Apply" -
I have a serial number of my iPad, but I can't find the date of purchase!
Hello,
I have an iPad 2. I would like to know if the warranty has expired and I put the serial number into the apple support box for verifying the warranty.
Well, it says that has expired, but the thing is that I don't know when the date of purchase was. I need help, because I supposed that the iPad came with the AppleCare Protection Plan and it was purchased as well.
Does anyone knows where can I finde the date of purchase?
Thanks!The product registration page will show if the product is covered by AppleCare or not. go to Product Registration and see what shows up for your iPad 2.
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Have FIOS Quantum router up and running - but now can't connect to Tivo or my Aria scale -help!
Getting my router set up was quick and easy, but now I have a problem that has me stumped. I am not a router expert, so need help.
Neither my Tivos nor my Aria scale can connect to my router.
Tivo sent me this page: http://support.tivo.com/app/answers/detail/a_id/402
I am not sure that I am well-versed enough in router speak to figure it out on the admin dashboard.
Anybody who has run into this and has advice for me?
I have gone through the Tivo settings and Aria set-up, but both produce errors. For Tivo, it can't find the DHCP server. Aria just gives me a Wifi error message.
HELP!Interestingly enough, as soon as I plugged in our old trusted ActionTec, my Tivo connected without a problem, and I got my Motorola NIM100 to stop blinking. Go figure. On the phone now with Verizon (on hold) to figure this out. If not, it's going back.
Speli wrote:
Getting my router set up was quick and easy, but now I have a problem that has me stumped. I am not a router expert, so need help.
Neither my Tivos nor my Aria scale can connect to my router.
Tivo sent me this page: http://support.tivo.com/app/answers/detail/a_id/402
I am not sure that I am well-versed enough in router speak to figure it out on the admin dashboard.
Anybody who has run into this and has advice for me?
I have gone through the Tivo settings and Aria set-up, but both produce errors. For Tivo, it can't find the DHCP server. Aria just gives me a Wifi error message.
HELP! -
I have my home wifi working ok, full signal, wifi switched on, on my iPad, but I can not go on the Internet, message, FaceTime, etc. Any thoughts please ???
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My ipad cannot access Internet although I have strong wifi signal
My ipad cannot access Internet suddenly although I have strong wifi signal & my iphone, macbook and other laptops can connect to the wifi network. I tried to reset the network settings, connect to itunes, check the router. but it doesn't work. Can anyone help me please to solve this problem? Thank you very much
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
TS1398 my ipad and my iphone have weak wifi signal since the upgrade to IOS 6
i have really weak signal in my ipad and iphone since i upgrade to ios 6
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I can't sign into face time. My account has been verified and I have full wifi signal but it comes up with check network connection how to i fix this?
What IP does your iPad show as having?
Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.
Some folks have discovered that changing their DNS service fixes FaceTime connection issues.
The ideal way is to configure your modem/router with DNS service, but often settings in System Preferences/Network on your Mac will override the router settings. Try either of these;
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8. 8.8.4.4 -
I am losing wifi signal at my ipad 2 almost all the time
although i have strong wifi signal around my place my ipad 2 is loosing the signal all the time. i didn't face that kind of problem with my ipad 1.
please advise accordingly.The top metal peice and the bottom metal peice are the dynamic diversity cellular antennas.
The WIFI antenna are internal, they transmit through the two rear glass panels. -
i have my imessage turned on and have full WiFi signal and my imessage still wont work. how do i fiz this problem?
Start here:
http://support.apple.com/kb/ts2755 -
My iPad isn't getting connection to internet. It just suddenly stopped! It says it is connected to WiFi but it just keeps spinning and nothing will come up. Have tried rebooting my router and iPad (my other computer is connected just fine).
Try turning WiFi off on the iPad, then reset it again, turn WiFi on again and join your network again if necessary. Or go to Settings>WiFi>Your network name>Forget this network. Reset your iPad and then join your network again. Or - settings>General>Reset>Reset network settings. Reset the iPad, then try to join your network again.
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Have one WiFi signal into the apartment for my Air, and another wifi signal for my 5c phone plan. Both from the same provider. Expensive. Is there a way to 'combine' WiFi signals so I pay only for one, but can get on the Internet with my Air?
Roamingnome, thanks for your response. Although I have been a Bell (Canada) customer for my WiFi signal for years, the 5c and its necessary mobility plan, is very recent. Some years ago, Bell supplied its own ‘router’ for my computer, and claimed that it was possible to get their WiFi signal only with the router they supplied. When I recently received the 5c, I wondered if the plan it requires, which is within the much wider, overall Bell zone, could be used somehow to get my Air online - some sort of tethering? - that allows me to give up the Air WiFi service and router all together, but still get the Air connected. Here in Canada, Bell Mobility and other Bell services are very separate. Any suggestions appreciated.
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I cannot receive emails on my ipad but I can send them. When I try to fetch emails a pop up box tells me to says verify your incoming email setting in settings. I have, it is correct as I am receiving emails on my iPhone with the same incoming address. I have tried deleting it and putting it in again but that does work. The wifi is working fine when using the Internet. Has anyone any ideas what is happening and how I can rectify the problem?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
Cheers, Tom
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