I have Acrobat/Adobe Pro, why does it ask me to sigh in or subsribe when I go to convert a file?

I have Acrobat/Adobe Pro, why does it ask me to sigh in or subsribe when I go to convert a file?

You need to sign in to validate your subscription or serial number. Have you already done this once, and it still is asking?
Sometimes with Creative Cloud, I find that I get signed out and have to sign back in. This shouldn't be an issue for a serial number based version, once you've provided your Adobe ID.
mh++

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