I have Acrobat Pro 9 with the serial number. How do I stop the error that will not allow this?

I have lost my hard drive three times and now my Acrobat Pro 9 will not activate with my serial number because it was an upgrade and the error wants the serial number from the previous version. I do not have this information. Please advise, I only have 6 days left before I am locked out. Thanks.

Hi,
Please contact Customer Care at 8008336687 and they would be able to unlock the serial number for you.
Since you said you owned a previous version and you lost the serial number, you can log on to your Adobe account online and check for purchased softwares.
Else if the software was registered the support agent would be able to retrieve that information with the email used to register the software.
Regards,
Ravi.

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