I have acrobat pro on my lap top and recently installed acrobat pro on my Mac Mini, but the text recognition function is not working, does anyone have any advice on how to remedy this problem?
I have acrobat pro on my lap top and recently installed acrobat pro on my Mac Mini, but the text recognition function is not working, does anyone have any advice on how to remedy this problem?
On my laptop when I open up a pdf file and do a search for a particular
text phrase it prompts me to run a character analysis. Whereas on my mac
mini, when I try to engage the same process it just says it couldn't find
the phrase and doesn't even try and run a character analysis. I tried
clicking on the tool bar and the recognize text tab but nothing there seems
to do anything.
In trying to figure out the issue on my own I noticed one thing. I run a
small law firm in St. Louis and I scan in all my files to which are
subsequently emailed to my outlook account where I will save them as pdf's
to their respective folders. On my laptop when I open up an email from my
scanner I see the image of a acrobat document next to the attachment
paperclip symbol. However, when I open up the same email on my mac mini I
notice instead of an acrobat file image it shows a Preview file image (the
program used to open up pdf's before I installed acrobat).
Hope this helps!
Sincerely,
Jonathan McAllister
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It says:
Process:
Safari [2396]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
6.0.5 (8536.30.1)
Build Info:
WebBrowser-7536030001000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [183]
User ID:
501
Date/Time:
2013-08-23 09:30:13.088 +0100
OS Version:
Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report:
18231 sec
Crashes Since Last Report:
7
Per-App Interval Since Last Report: 36 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID:
621AAEC4-4C9D-6640-8458-8D48CE14770F
Crashed Thread: 4 WebCore: IconDatabase
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
VM Regions Near 0x18:
-->
__TEXT
000000010b432000-000000010b433000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Enabled Extensions:
com.divx.DivXHTML5-KZYJ7HJ34P (2.1 - 2.1.2.145) DivX Plus Web Player HTML5 <video>
com.codec.extension-9FHEC8C8B8 (1.0.0.1 - 1.0.0.1) codec-M
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff91b5effa read + 10
1 com.apple.CoreFoundation
0x00007fff958d9855 fileRead + 37
2 com.apple.CoreFoundation
0x00007fff958d9549 CFReadStreamRead + 409
3 com.apple.Safari.framework
0x00007fff8b4f2e7a Safari::getSHA1HashFromFileContents(Safari::CF::URL const&, ***::Vector<unsigned char, 0ul>&) + 137
4 com.apple.Safari.framework
0x00007fff8b52e2a6 Safari::ExtensionExtractor::verifyAgainstContentsInDirectory(Safari::CF::URL const&) const + 792
5 com.apple.Safari.framework
0x00007fff8b52de6b Safari::ExtensionExtractor::extractExtension(Safari::CF::URL const&, Safari::ExtensionExtractorClient&, Safari::ExtensionExtractor::CertificateRevocationCheckType, ***::PassRefPtr<Safari::CertificateRevocationObserver>) + 249
6 com.apple.Safari.framework
0x00007fff8b537924 Safari::ExtensionsController::extensionFromDictionaryRepresentation(Safari::CF: :Dictionary const&, bool&) + 328
7 com.apple.Safari.framework
0x00007fff8b53878f Safari::ExtensionsController::loadInstalledExtensions() + 379
8 com.apple.Safari.framework
0x00007fff8b537692 Safari::ExtensionsController::reloadAllExtensions() + 54
9 com.apple.Safari.framework
0x00007fff8b3ff250 -[AppController awakeFromNib] + 1541
10 com.apple.CoreFoundation
0x00007fff9590b8e9 -[NSSet makeObjectsPerformSelector:] + 201
11 com.apple.AppKit
0x00007fff8d3f3136 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1168
12 com.apple.AppKit
0x00007fff8d3d211d loadNib + 317
13 com.apple.AppKit
0x00007fff8d3d1649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
14 com.apple.AppKit
0x00007fff8d3d147e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
15 com.apple.AppKit
0x00007fff8d3d125e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
16 com.apple.AppKit
0x00007fff8d3cd9ff NSApplicationMain + 398
17 com.apple.Safari.framework
0x00007fff8b617564 SafariMain + 166
18 libdyld.dylib
0x00007fff94db67e1 start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff91b5ed16 kevent + 10
1 libdispatch.dylib
0x00007fff90ddedea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff90dde9ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 4 Crashed:: WebCore: IconDatabase
0 com.apple.WebCore
0x00007fff8f77e761 std::__1::pair<***::String, WebCore::IconRecord*>* ***::HashTable<***::String, std::__1::pair<***::String, WebCore::IconRecord*>, ***::PairFirstExtractor<std::__1::pair<***::String, WebCore::IconRecord*> >, ***::StringHash, ***::HashMapValueTraits<***::HashTraits<***::String>, ***::HashTraits<WebCore::IconRecord*> >, ***::HashTraits<***::String> >::lookup<***::IdentityHashTranslator<***::StringHash>, ***::String>(***::String const&) + 33
1 com.apple.WebCore
0x00007fff8eff4f6a WebCore::IconDatabase::getOrCreateIconRecord(***::String const&) + 42
2 com.apple.WebCore
0x00007fff8eff44ee WebCore::IconDatabase::performURLImport() + 590
3 com.apple.WebCore
0x00007fff8eff2c7f WebCore::IconDatabase::iconDatabaseSyncThread() + 479
4 com.apple.JavaScriptCore
0x00007fff8d1d325f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff91b817a2 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff91b6e1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff91b5e6d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff91b83f4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff91b83d13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff91b6e1d1 start_wqthread + 13
Thread 7:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff91b5c686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff91b5bc42 mach_msg + 70
2 com.apple.QuartzCore
0x00007fff95cac17b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore
0x00007fff95d30dc6 thread_fun + 25
4 libsystem_c.dylib
0x00007fff91b817a2 _pthread_start + 327
5 libsystem_c.dylib
0x00007fff91b6e1e1 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff91b5c686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff91b5bc42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff958b0233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff958b5916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff958b50e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation
0x00007fff8cb73546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation
0x00007fff8cbd1562 __NSThread__main__ + 1345
7 libsystem_c.dylib
0x00007fff91b817a2 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff91b6e1e1 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x00000000000001ff rbx: 0x000000010c8b07b8 rcx: 0x000000014d829000 rdx: 0x000000014cab1e18
rdi: 0x0000000000000000 rsi: 0x000000014cab1e18 rbp: 0x000000014cab1cb0 rsp: 0x000000014cab1c70
r8: 0x0000000000000061 r9: 0x000000014d824478 r10: 0x0000000000000001 r11: 0x0000000000000019
r12: 0x000000010c8b0978 r13: 0x000000010c8b0680 r14: 0x000000014cab1df0 r15: 0x000000010c8e7000
rip: 0x00007fff8f77e761 rfl: 0x0000000000010202 cr2: 0x0000000000000018
Logical CPU: 0
Binary Images:
0x10b432000 -
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0x7fff6b032000 -
0x7fff6b06693f dyld (210.2.3) <6900F2BA-DB48-3B78-B668-58FC0CF6BCB8> /usr/lib/dyld
0x7fff8a7cb000 -
0x7fff8a816fff com.apple.framework.CoreWLAN (3.3 - 330.15) <047FA8CB-7447-3171-9518-6C88DA71F20E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8a817000 -
0x7fff8a866ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8a867000 -
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0x7fff8ab0c000 -
0x7fff8ab0dff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8ab60000 -
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0x7fff8b373000 -
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0x7fff8b378000 -
0x7fff8b3acfff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8b3df000 -
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0x7fff8b3f3000 -
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0x7fff8b8fb000 -
0x7fff8b9cdff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8b9ce000 -
0x7fff8ba04fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff8ba5f000 -
0x7fff8bbd4ff7 com.apple.CFNetwork (596.4.3 - 596.4.3) <A57B3308-2F08-3EC3-B4AC-39A3D9F0B9F7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8bbd5000 -
0x7fff8bc24ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8bc29000 -
0x7fff8bcc7ff7 com.apple.ink.framework (10.8.2 - 150) <3D8D16A2-7E01-3EA1-B637-83A36D353308> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8bcc8000 -
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0x7fff8bce0000 -
0x7fff8bdd5fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff8bf22000 -
0x7fff8bf22fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8bf23000 -
0x7fff8bf32ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff8bf34000 -
0x7fff8bf4bfff libGL.dylib (8.9.2) <B8E5948D-BCF2-3727-B74E-D74B8EDC82D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8bf4c000 -
0x7fff8c8dc4af com.apple.CoreGraphics (1.600.0 - 332) <5AB32E51-9154-3733-B83B-A9A748652847> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8c8dd000 -
0x7fff8c8defff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8c8df000 -
0x7fff8c8eafff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff8ca4a000 -
0x7fff8ca59fff com.apple.opengl (1.8.9 - 1.8.9) <6FD163A7-16CC-3D1F-B4B5-B0FDC4ADBF79> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8ca5a000 -
0x7fff8ca5bfff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff8ca77000 -
0x7fff8caf7ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <39B53565-FA31-3F61-B090-C787C983142E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8cb3b000 -
0x7fff8ce9afff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8ce9b000 -
0x7fff8cef7ff7 com.apple.Symbolication (1.3 - 93) <C0FEE99C-6AD9-35D7-9B41-574F25F843B9> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8cef8000 -
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0x7fff8cf94000 -
0x7fff8d22fff7 com.apple.JavaScriptCore (8536 - 8536.30) <FE3C5ADD-43D3-33C9-9150-8DCEFDA218E2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8d27f000 -
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0x7fff8d281000 -
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0x7fff8d2dd000 -
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0x7fff8df0b000 -
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0x7fff8df40000 -
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0x7fff8dff2000 -
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0x7fff8dff5000 -
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0x7fff8e076000 -
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0x7fff8ef44000 -
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0x7fff9579dfff libCVMSPluginSupport.dylib (8.9.2) <EF1192AC-3357-3A0B-BFAF-6594D7737892> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff9580e000 -
0x7fff9582efff libPng.dylib (850) <203C43BF-FAD3-3CCB-81D5-F2770E36338B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff95875000 -
0x7fff9587ffff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff95880000 -
0x7fff95a6aff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff95a6b000 -
0x7fff95a92ff7 com.apple.PerformanceAnalysis (1.16 - 16) <E8DA9FDB-3A58-3934-A7C9-2728B683D741> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff95a93000 -
0x7fff95a94ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff95aed000 -
0x7fff95aedfff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff95bc2000 -
0x7fff95bcbff7 com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff95bcc000 -
0x7fff95beeff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff95bef000 -
0x7fff95d9dfff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff95faa000 -
0x7fff95fc7ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff95ff5000 -
0x7fff9609bff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <FFDDD2D8-690D-388F-A48F-4750A792D2CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff960c4000 -
0x7fff9611afff com.apple.HIServices (1.20 - 417) <BCD36950-013F-35C2-918E-05A93A47BE8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff969d2000 -
0x7fff969f3fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff969f4000 -
0x7fff96a33ff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff96ce4000 -
0x7fff96ce9fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff96cf6000 -
0x7fff96e81fff com.apple.WebKit (8536 - 8536.30.1) <56B86FA1-ED74-3001-8942-1CA2281540EC> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff96e82000 -
0x7fff96fa2fff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff96fa3000 -
0x7fff96fa7ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff96fc3000 -
0x7fff96fc9fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff9728f000 -
0x7fff972fdff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff972fe000 -
0x7fff9762efff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff97721000 -
0x7fff97721fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2440
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=173.9M resident=136.4M(78%) swapped_out_or_unallocated=37.5M(22%)
Writable regions: Total=1.1G written=5988K(1%) resident=8720K(1%) swapped_out=4K(0%) unallocated=1.0G(99%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1216K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
44.5M
MALLOC guard page
48K
SQLite page cache
768K
STACK GUARD
56.0M
Stack
12.1M
VM_ALLOCATE
40K
__DATA
14.0M
__IMAGE
528K
__LINKEDIT
52.2M
__TEXT
121.8M
__UNICODE
544K
mapped file
27.2M
shared memory
308K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
331.2M
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
my copy and post functions are not working, does any one know why this may be happening and what I could do to fix it? Thanks!
Have you tried rebooting?
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any help with this would be appreciated
From the BlackBerry Knowledge Base KB17066:
Cause 1
Issues with the Instant Messaging client are preventing the login.
Resolution 1
Update to client software version 2.6.15. Download here.
Cause 2
BlackBerry Collaboration Service instance is in an Availability state of Standby.
Resolution 2
Change the Availability state to Primary.
or
Unassign and then reassign the Available Dispatcher instances.
Cause 3
After an SQL server outage the BlackBerry Collaboration Service and the BlackBerry Dispatcher were not communicating properly with each other.
Resolution 3
Restart the BlackBerry Collaboration Service. -
I have FF version 4. The BBC home page will no longer load, though I can load other BBC pages such as BBC news. I don't know why it won't load and I just get a blank white page - t loads in safari fine. I have cleared cookies and cache but it makes no difference. Please advise on next steps for trying to sort.
thanksAre of your purchases done under a single Apple ID/iTunes Account? Perhaps this article can provide a resolution.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock -
Hi I have itunes UK on my lap top and my daughter has been bought an Itunes USA gift card how can I use this please?
Gift cards can only be used in the country in which they are purchased - so in order to use a US gift card you would need to have a US iTunes account.
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I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help
Can you open the Preview program without loading a file, like by itself?
If it doesn't load then I suspect a corrupt Preview preference file.
Deleting the System Preference or other .plist file
Can you open other files with Preview, like jpg's and images?
How about other PDFs? or is it just that one you have downloaded?
Run through this list of fixes
Step by Step to fix your Mac -
I am no longer able to double click on a file and have it open. Any suggestions on how to resolve this problem?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
I have an imac osx 10.5.2 from about five years ago and recently my flash player stopped operating/responding. Does anyone know if I have to install a new flash player? I have attempted it several times and it won't let me. I would appreciate any suggestions on how to solve this problem. Do I need a new operating system?
Why have you not updated to 10.5.8?
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 or later is for Snow Leopard onwards.
* Unhelpfully, if you want the last version for PPC (G4 or G5) Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later: -
I have an iMac5,1 with an intel processor. For the last month or so, whenever I play a video from an outside source - e.g. YouTube, the picture jumps and breaks-up. All of my software is up-to-date. Any thoughts on how to fix this problem?
You're welcome. As to checking speed go to http://speedtest.net/ and it will choose the closest server for you. BTW, whatever you do, don't click on the robot icon that says "Start Scan" or MacKeeper below that. Only use the speed test in the middle that has the button BEGIN TEST on it. It will run a download speed test first and then an upload speed test. The download test will give a much faster response.
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When I insert a disk, a disk icon does not appear on my desktop, nothing happens and there is no option to eject. I have to restart in order to eject the disk. Any ideas on how to fix this problem?
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I have tried EVERY suggestion Adobe has made and no matter what, I get the black "Adobe Reader Installer" screen EVERY TIME!! Any suggestions to help me overcome this problem would be appreciated. BTW: I have a Windows 7 Home OS. I prefer FireFox. I have successfully downloaded Adobe Reader using all the major browsers, however it does NOT matter, I am NOT able to actually install Adobe Reader, every time all I get is the black pop-up "Adobe Reader Installer" screen!!!
PS.... I had a previous version on my computer that needed to be updated.... so I uninstalled it because I was having trouble installing the new version.... so even that did not help!!
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My touchscreen stopped responding to my finger and I can't unlock the screen...any idea how to remedy this problem?
Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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After I upgraded to ios6 , my iPad gmail was something wrong because it always hang and switch off the App automatically . It is very irritating . Please let me know how to solve this problem because I have to read my email everyday . Thanks .
Double tap Home button, delete Mail from multitask-bar.
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.
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Layering photos and getting text up front
I'm finding iBooks Author terribly frustrating. I am building a photo book where there are sometime two or more photos on a page. When I use the gallery widget and create a text box on top of a photo I can never get the layers to come out right in th
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No Sound from iPod, Tried Everything
Hi Guys, Any suggestions on what to do? About two weeks ago I would try to turn it on, got the green light, but no sound was coming out of it. (Trust me, it's not because I needed to turn the volume up I've tried just about everything that there is t
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Skype for Business integration?
Hi. I work for a small company. We have a few members of staff in the UK who work from home and the rest are in an office in the US. In the UK, we use the Skype Number as our 'office' number and have Skype credit for making calls. Our IT person in t
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This query select --count(CONRTRM_PIDM), conrtrm_pidm, conrtrm_aidy_code, conrtrm_fund_code, conrtrm_offer_amt, conrtrm_offer_date , conrtrm_activity_date, conrtrm_disb_final_ind, conrtrm_memo_exp_date, conrtrm_orig_offer_amt, conrtrm_orig_offer_date