I have Adobe Acrobat 9 Pro on my desktop. Can I also load into onto my laptop for working remotely with the same serial number?
I use Adobe Pro on my desktop daily at the office and now will be handling work remotely from a laptop as well. Adobe Pro is essential for my work (bates stamping, redaction, advanced editing, etc). Can I use the same serial number and installation disc to load this on my laptop? There are no instructions that speak to this issue and I know other programs I have installed provided for both desktop and laptop access. It isn't like I am giving use of this product to another user or pirating it, so I can't foresee an issue. Any information is much appreciated. Thank you!
Hi rebekah,
Adobe End User License Agreement entitles you to install a singe retail license on 2 computers at any instance.
So you can load Acrobat 9 license on the other computer too.
Regards,
Rave
Similar Messages
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I have reinstalled Acrobat Pro 9 following a hard drive re format. It opens just fine but does not recognize my serial number. My computer is running Windows 7 64 bit
Hi 12msonti,
Please try the following:
Delete the Adobe PCD folder and caps.db file:
Windows: \Program Files\Common Files\Adobe\Adobe PCD
\Program Files\Common Files\Adobe\caps\caps.db
Launch Acrobat and enter the serial number and check.
Regards,
Rave -
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You need to be more specific. what version of OSX? What Mac? Does it even mount the DVD/ volume (i.e. does the icon appear on your desktop)?
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Thanks!!Reply to "First ... the easy?" Hopefully it is easy. If the desktop has the same log-in to the App Store as the laptop then all you have to do is:
1. boot up the desktop and log in.
2. go to the App Store and check for software updates (click on the apple in the upper left corner - it's a Mac, isn't it? - and select "Software updates ...")
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Unless there is something unusual, that should about do it. Hopefully I haven't muddled a step, but if so, hopefully you can work your way through.
As for the Part B of the post, the flickering flame, that's going to take more work. Sounds like an interesting project, though. -
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Hi,
Please try the steps given in following article:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Regards,
Anoop -
I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.
It would be helpful to know what version of Acrobat, WORD, and operating system.
Without that info, I would suggest at this point to open your WORD file and then go to the print menu and print to file using the Adobe PDF printer. Open the created file in Distiller and see if you get a PDF. If so, check to see if AcroTray is running in the background.
You say you tried many ways. It would help to know what you tried and what worked or did not work, and at what point the failure occurs. -
I have Adobe Acrobat Pro 9 version 9.5.2 running on my mac. I recently reinstalled my mac from a backup and now Acrobat will not update. Thanks Glyn.
Hi GlynIC,
What exactly is happening when you try to update.
How are you trying to update it, using patch or doing a check for update from application itself. -
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We always like to know what solutions work. The other options that would cause problems include:
1. the file is either secured or a PDF/A
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i have adobe acrobat pro xi and im doing encrypting end same pdf after encrypt has damege / i re install the adobe acrobat but it's not help / i up date to and it's not help . what to do?
th
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I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.
22020134.exe is the file Adobe say you must download and run to instal Acrobat 7.0 Pro. I went through the process, the one described in your link, I downloaded the file, ran it, it runs well, except it tells me my serial number is invalid. Now what? Does this mean I now have to discard my Adobe Acrobat 7.0 Professional and start again with a $500 purchase? All I want to do is transfer what I have to another computer.
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I'd like to disable my expired trial for adobe acrobat pro XI because I can no longer view pdfs without getting a subscription
Un-install Adobe Acrobat and repair the installation of Adobe Reader.
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I have Adobe Acrobat 5.0 installed in my PC (Windows XP) in Chinese Language. I want to change the language to English. I tried re installation but its still coming in English. Please Advise.
Hey,
You can go under 'Control Panel > Programs' and click Change for Acrobat 5.0
From the Custom Setup dialog box that opens, select Languages and choose English as the desired language for the software.
Hope this helps you.
Regards,
Anubha -
I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???
Static_Unit
I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
Don't Have Serial Number for Premiere, Only Photoshop?
Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
Thanks.
ATR
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