I have Adobe Photoshop Elements 5.0 and am trying to upgrade to 13 - getting error message that "file archive part" of Adobe 13 is missing. When I try to download installers for older products it only goes back to v7, not v5 what to do next?

I have Adobe Photoshop Elements 5.0 and am trying to upgrade to 13 - getting error message that "file archive part" of Adobe 13 is missing. When I try to download installers for older products it only goes back to v7, not v5 what to do next?

TDFields you will want to ensure the 7z and exe file are in the same folder/directory.  You can find more details at Find a download link on Adobe.com.

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    I downloadedall the Adobe Presenter, looks like everything downloaded but when I open the program I get the following message: The file archive part of Presenter is missing. You need all parts in the same folder

    HI There,
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  • Pc cannot install purchased photo elements 13.  Error message appears:  File archive part missing from Adobe Photo Elements 13.  You need all parts in the same folder in order to extract Adobe Photoshop 13.  please download all parts.

    Cannot install my download due to above error message.

    Hi revbos,
    Apologies for your incovinience.
    Requesting you to please go to https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us. When you click on download button (after selecting your OS details), it should open a new browser window (which will launch the Akamai installer automatically). Please cancel any installation or error shown.
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  • I have a laptop PC and am trying to install my product.  After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.

    I have a laptop PC and am trying to install my product.  After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.
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    you need both the exe (which you have) and the matching 7z (that you don't have, yet).  dl it:
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Will Adobe Photoshop Elements 8 install and run using Windows 8 OS

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  • Photoshop Elements 10 will not open.  I get Error message that says "Runtime Error!" and closes.  What do I do?

    Help.  Photoshop Elements 10 will not open.  I get Error message that says "Runtime Error!" and closes. What do I do?  What does it mean?  I bought Elements 10 at a retail store.  It did work for a while.

    Hi,
    Can you post back with the following.
    1.  The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • I just upgraded to photoshop 6 and i cannot install because i am getting a message that reads "You can't open the application "Install Adobe Photoshop 6.0" because it may be damaged or incomplete".

    I just upgraded to photoshop 6 and i cannot install because i am getting a message that reads "You can’t open the application “Install Adobe Photoshop® 6.0” because it may be damaged or incomplete".
    Does anyone know how to fix this problem?

    you probably have an incomplete/corrupt download.
    to confirm check the file size against the expected file size.
    then re-download perhaps with a different browser.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
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  • Trying to install photoshop elements 12    File Archive part of adobe premiere 12 is missing.  You need all files in the same folder

    rying to install photoshop elements 12    File Archive part of adobe premiere 12 is missing.  You need all files in the same folder

    It is actually a link from Tech Soup to a special link on Adobe.   But no
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    Welcome TechSoup Customer of TechSoup Global!
    Product Download
    Adobe Photoshop Elements and Premiere Elements 12.0 for Windows (English)
    *      <javascript:void(0)> Files
    <javascript:itralib_popup('dload_serialNum?item_key=5001111&plne=101791&cert
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    001111> Download Log
    <https://adobe.subscribenet.com/control/adbe/certnotes?plne=101791&item_key=
    5001111> Notes
    *      <javascript:itralib_popup('downloadpagehelp','EULA','495','600')>
    Download Help
    Adobe recommends you use the Akamai Download Manager for large files. You
    can enable the download manager by clicking on the Download Preferences link
    to the left. If you are using Microsoft Internet Explorer as your browser,
    then the HTTP option will not work for files larger than 4GB due to the
    browser’s download size limit.
    If there are multiple files for your products, please be sure to download
    ALL files prior to attempting to install.
    The software you are about to download is subject to export control laws and
    regulations. By downloading this software, you agree that you will not
    knowingly, without prior written authorization from the competent government
    authorities, export or reexport - directly or indirectly - any software
    downloaded from this website to any prohibited destination, end-user, or
    end-use.
    Note: All Adobe products require a serial number for installation. If you
    are having difficulty with the serial number, please
    <https://adobe.subscribenet.com/control/adbe/manualsupport> contact us.
    *      6 Files
    Top of Form
    Select All
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
    y=ORDER_BY_DESCRIPTION&ascending=true> File Description
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
    y=ORDER_BY_FILE_SIZE&ascending=true> File Size
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
    y=ORDER_BY_FILE_NAME&ascending=true> File Name
    The download limit for this file has been reached
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    Expand All / Collapse All
    Adobe Photoshop Elements 12.0 for Windows 32 bit Installer (English, German,
    French, Japanese)
    1.5 MB
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    PhotoshopElements_12_WWEFDJ.exe
    The download limit for this file has been reached
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    Expand All / Collapse All
    Adobe Photoshop Elements 12.0 for Windows 32 bit Installer Package (English,
    German, French, Japanese)
    1.1 GB
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    PhotoshopElements_12_WWEFDJ.7z
    The download limit for this file has been reached
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    Expand All / Collapse All
    Adobe Premiere Elements 12.0 for Windows 32 bit Installer (English, German,
    French, Japanese)
    1.5 MB
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    PremiereElements_12_WWEFDJ_win32.exe
    The download limit for this file has been reached
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    Expand All / Collapse All
    Adobe Premiere Elements 12.0 for Windows 32 bit Installer Package (English,
    German, French, Japanese)
    1.1 GB
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    PremiereElements_12_WWEFDJ_win32.7z
    The download limit for this file has been reached
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    Expand All / Collapse All
    Adobe Premiere Elements 12.0 for Windows 64 bit Installer (English, German,
    French, Japanese)
    1.5 MB
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    PremiereElements_12_WWEFDJ_win64.exe
    The download limit for this file has been reached
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    Expand All / Collapse All
    Adobe Premiere Elements 12.0 for Windows 64 bit Installer Package (English,
    German, French, Japanese)
    1.2 GB
    <https://adobe.subscribenet.com/control/adbe/download?element=5001111>
    PremiereElements_12_WWEFDJ_win64.7z
    Bottom of Form

  • I just purchased Photoshop 13 for PC MS Windows 8.1  In trying to install, I get the following message after clicking on the 2nd file.  "The file archive part of Adobe Photoshop Elements 13 is missing.  You need all parts in the same folder in order to ex

    I just purchased Photoshop 13 for PC MS Windows 8.1  In trying to install, I get the following message after clicking on the 2nd file.  "The file archive part of Adobe Photoshop Elements 13 is missing.  You need all parts in the same folder in order to extract Adobe Photoshop Elements 13.  Please download all parts.:  I've also gotten an Exit Code: 7 when trying to install.  I've turned my McAfee virus system off while trying to install. 

    Hi,
    Have you tried downloading Photoshop Elements 13 from here?
    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    There is only one file to download - which one depends on your system (32-bit or 64-bit).
    These are the trial versions but will convert to the full version when you supply your serial number.
    Brian

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