I have ADOBE X reader installed in my systems. When I wanted to open an online pdf form, Mozilla puts up a error message and the form does not open.
When I try to open a online pdf form, I get a error message to close the reader and try it again. Sometimes, the message does not come but what I see is just a BLACK screen in Mozilla.
You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Similar Messages
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I am trying to import developed images from LightRoom 5 Photoshop 6 for further editing. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, or you do not have necessary access permissions or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file. How do I fix this? I would greatly appreciate it if you would respond with terms and procedures that a computer ignorant user, such as me, will understand. Thanks.
Have you tried restoring the Preferences yet?
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I have LR 5. When I'm in the book module and select the option to "Send Book to Blurb" i get an error message saying "The file does not have a program associated with it for performing this action. Please install a program, or if one is already installed, create an association in the Default Programs control panel."
How do I fix this?Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
When attempting to use Lightroom external editor program to edit a photo in Photoshop Elements 10, the photo does not open / appear on photoshop elements screen. I don't have any problem with this when using Photoshop Elements 6 or Photoshop CS. I'm using a Mac with Mountain Lion OS. Any solutions?
Adobe now hides the editor - what looks like it is not - you want the editor hidden in the support folder - see http://forums.adobe.com/message/3955558#3955558 for details
LN -
I am trying to import developed images from LightRoom 5 into Photoshop 6. I am receiving this message and the images will not open.....'Could not open scratch file because the file is locked, you do not have necessary access permissions or another program is using the file. Use the 'properties' command in the Windows Explorer to unlock the file'. This has not happened before. How do I change this?
Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium -
Using Keynote '09 on an iMac OS 10.8.4. Two of my students saved a Keynote file then the next day when trying to open received an error message- The document "4b Molly.key" could not be read. The document does not have a valid format. The students are saving correctly. Any ideas how we can retrieve a working file? Why did this happen?
Just tagging on as I encounted this problem this morning. I'm using Mavericks, on MBP (late 2013).
Have both Keynote 5 and 6 - tried to open the file in both, to no avail. I have also tried the renaming of .key to .zip that seemed to work for others with previous OS, but does not fix now. Also tried uploading to iCloud, renaming, redownloading - no fix there either. I've tried to open on iPad and on a different user's iMac - again, get the same error.
It worked yesterday and the day before. It is a large file; however, I realized that from last night to this morning the only different thing I did was that I inserted photos in the keynote deck by drag & drop verses Insert/Choose and wondering if this corrupted the file.
I'm going to hope a fix is out there somewhere and that I don't have to spend hours upon days upon weeks redoing this 98+ page deck.
Any suggestions? -
I have trouble downloading iTunes software and related software like the new ios8 on both my desktop--Windows 7, and my laptop--Windows Vista, because I keep getting error messages saying the software has been deleted because invalid signature. I have tried download and install and I have tried just download, but neither method works. So I am stuck with the older software and my new iPad 2 Air isn't connecting because I need ios8 apparently.
I have an iPhone 5 and a new iPad 2 Air.
How to get around the Windows problem, please?
Thank you!bump
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I already own LR5 and currently have the CC Photographer's plan. Decided to upgrade LR to CC. I have downloaded it once and it won't open. There's a flash of maybe the splash screen which disappears. I uninstalled and downloaded it again and the same thing happens. I am using the latest Creative Cloud and a Macbook Pro i7.
This is an Apple community forum for tech questions on Apple hardware and software. Your QuickTime question should be posted to that community forum not the Mountain Lion forum. Post here:
https://discussions.apple.com/community/mac_os/quicktime -
The specific message is must download iTunes version 10.7 or later?
You will need at least Snow Leopard (10.6.8) to install iTunes 10.7. Check the Apple link below for requirements and ordering info for Snow Leopard.
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard -
I got a request from apple to update my itunes and while uploading the update, the program gave an error message and now I can not open my itunes and fear that all my music etc is gone? what do I do to correct this problem?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Hi,
I have HP LaserJet 200 colorMFP M276nw and trying to install the driver on my mac pro; it gives me the error message that the driver is not available.Typically this is caused by the internal list of compatible devices in the Mac being out of date. All you should need to do is disconnect the printer from the Mac, run Apple Software Update (even if there are no updates, the list will still update), restart the Mac, connect the printer to the Mac, and add the print queue. If that doesn't work, let me know.
I am a printer tech for HP. -
Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards VickiThe trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser. -
I have Adobe CS4..... now when I want to print my picture, I get the message "Adobe CS4 has stopped working, sending issue to windows and then disappears.... nothing can print anymore...Help??
Try updating the printer driver.
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I have an Apple Configurator install that wont recognize an iPad when I attach it via USB. I cant prepare it or refresh it. It was supervised. I get an error message that says "policy does not have correct profile data". At some point there was a mismatch between the profile on the iPad and the MAC server. The profile on the MAC server has been deleted and the iPad has been erased and reset to default. I need to be able to get Configurator to recognize this device to prepare it for deployment and issue Apps to it. Please help!!
Run the application 'Terminal.app' which you will find in '/Applications/Utilities' on your Macintosh.
Type this into it: defaults delete com.apple.configurator PreprationSavedPolicyDefaultsKey
Hit the return key.
If you get no error message, it worked, and you can quit the app. -
I got iPhoto '11, version 9.2.3 and want to edit photos using Photoshop elements 10. I have put P'shop 10 as the preferred editor... but when I click on the photo in iPhoto the Adobe p'shop 10 program opens BUT the picture does not open for editing. What the heck... I did fine with the old iPhoto and "Shop elements 6... .
Adobe now hides the editor - what looks like it is not - you want the editor hidden in the support folder - see http://forums.adobe.com/message/3955558#3955558 for details
LN
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