I have agreed and accepted the terms and conditions multiple times
I have agreed and accepted the terms and conditions multiple times and I am still being asked to accept. All I want to do is watch the new episode of Glee and I am highly considering doing so illegally or getting a ******* hulu-plus account because iTunes for some reason does not want me to purchase anything. I have been playing along in this treacherous cycle for a ******* half-hour. How do I make this stop?
Hello ms450,
I would report an issue with the purchase directly to the iTunes Store support with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
Sterling
Similar Messages
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trying to install PE 13 on a second PC. Organizer opens but the Editor will not open from the organizer after signing in and accepting the terms and conditions.. Thought PE 13 could run on more than one machine as long as you did not run them at the same time..
Hi,
Please try out the following workarounds and see if it helps:
1. Renaming SLCache and SLStore folders
Please go to following location:
WIN: C:\Program Files (x86)\Common Files\Adobe
MAC: System Library/Application Support/Adobe
and rename the SLCache folder present there.
Similarly, rename SLStore folder present at following location
WIN: C:\ProgramData\Adobe
MAC: System Library/Application Support/Adobe
After renaming these folders, try to login into the sign-in screen again.
In case it does not help, try out this:
2. Switch the User account to Hidden Administrator. Try signing in from there.
Enable the (Hidden) Administrator Account on your WIN machine. To enable the same, please refer to link.
Sign Out of current user account and then log in with the new account created.
Try launching Photoshop Elements Editor and login into the sign in screen that pops up.
If editor launches up fine, you can disable the Hidden Administrator account created in first step. Steps to disable the account have been mentioned in the same link.
Thanks,
Anwesha -
I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
HT1904 How do I accept the terms and conditions for iTunes if there is no agree button?
How do I accept the terms and conditions for iTunes if there is no agree button? There s nothing at the end of the email. I've tried downloading an app and accepting there but it does the same thing.
iOS 7.0.3 is now available ,that may have a fix
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I have a problem with IOS 7 when I am installing app on App Store. I must read and accept new terms and condition. However, I read all new terms but I still don't see "Agree" button to accept. Can you check help me this problem?
If it says 'Open' in the App Store, then it's on your device. What happens when you press the 'Open' button in the App Store?
The App is on your phone, somewhere. Use Spotlight to find it, or you can reset your Home Screen layout, and then you'll definitely find it. -
On my Macbook Pro running Lion - trying to create a new ITunes account and the Agree button on the Terms and condition page will not come active even after checking the box any ideas
There isn't a way - at least not that I have found. I'm having an issue with this as well - seems like a shoddy sort of business practice. I refuse to enter my credit card number to download a FREE app. I'm encouraging the user community that has a problem with this to please post your opinion as well. I know this is a use community, but I have to think that Apple will take notice when an issue gets a lot of attention. Apple needs to hear your voice.
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have a 2nd generation ipod touch and the screen is severely cracked have mangaged to access the ipod but cannot accept the terms and conditions as the screen is unresponsive where the accept button is. Can i accept the terms and conditions on itunes or any other way? thanks
You can try on a computer. However, If I recall yo may also have to do it an the iPod too.
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I use a Macbook Air. I should have selected ''remind me later'' but accepted the terms and conditions. Now I can't activate my Creative Cloud Student package. Could Adobe re-activate my Install code? It says i already used it.
Linemijnv19982937 I am sorry that you are facing problems activating your membership. Do you receive any specific error messages? For information regarding the activation process please see Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.
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What is going on with itunes update? I keep getting the message that updates are available for itunes, safari and icloud, but when I accept the terms and conditions and the install 3 items message, it keeps going back to telling me there are 3 updates available and have to accept terms and conditions again without it ever installing!! I am using a PC with windows vista. Have not had this problem till December when I got an ipad and had icloud installed, don't know if there is a connection.
I can't offer any help but it soulds like Apple goofed with the latest update. Many of us have the same problem. I may wait a week or so to see if Apple responds.
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when accepting the terms and conditions for the new terms of agreement of the policy, i press accept the terms and press agree and it will not allow me to purchase the music because it keeps going to the same page of terms and agreements
If you can't scroll to the bottom
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
My screen is cracked and I'm unable to tap on agree button to the terms and conditons when downloading apps is there a way i can do this online
To import pictures from phone to computer you do not use itunes (you only use itunes to put them back on the iphone). Your computer should recongize the iphone as a camera capable device and allow you to import pictures.
If on a Windows > click start button > click computer > and under computer there should be your iphone listed > right click on it and hit import pictures and videos
Follow steps in camera wizard -
How do I "connect to server" so that I can accept the Terms and Conditions?
Try deleting the account, then sign back in.
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I can´t find how to accept the terms and conditions in the itunes to see the podcast i downlowded.
I have an IPAD 2 and I downloaded some podcasts and when i try to watch then i see that I have to accept the terms and conditions and takes me to a link where I can´t find where to accept or to click "I agree" so I can watch what I downloaded.
Its been so long since I have had to do this but .... can you swipe down in that screen to get to the Agree button?
Or are you seeing the Terms and Conditions screen after you completed the download in iTunes? That is the default screen after the download completes. Look for the podcast in the Music App if it is an audio podcast - tap the more button at the bottom - if it is a video podcast - look for it in the Videos App. -
I am trying to create an Apple ID by using the Itunes icon on my iphone 5s for the first time. It opens up a screen with the 54 pages of Terms and Conditions and it does not allow me to even accept the Terms and Conditions... no Accept option or place to click!
The only option is to Send the terms and conditions via email... which also does not work...it keeps asking me to "try again"... Has someone else had this problem?Hello, Wyseup.
Thank you for visiting Apple Support Communities.
Most likely this email address has been attempted to be setup as an Apple ID at some point. You can reset your Apple ID password via the steps in the first article below. If you do not have access to the email account, need assistance or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
In the icloud settings, I am told I need to accept the terms and conditions to use icloud. However, when I click on "Terms and conditions", I get a message "unable to connect to server". This has been happening for a week now since I upgraded to iOS 7.06. There is no problem with my wifi or cellular connectivity, all other applications work perfectly. P.S.I have never used icloud before, but wish to do so now. How do I overcome this problem?
Have you turned the iPad off then back on? That often helps with problems.
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