I have AirPort Express 802.11n and ATT DSL Pro. The speed at the ATT modem is 4 Mbps however the speed at my computer, ipad, and ipod touch is only 1.7 Mbps. The ATT tech came out and said the slowdown is being caused by the AirPort router. Help!

I need help with the speed of AirPort Express and ATT DSL.

I just discovered this, and it seems to have solved issues with my Time Capsule.
Open AirPort Utility; select your AirPort Express and choose manual setup.
Click >Wireless
Change Radio Mode to 802.11a/n - 802.11b/g
Click >Wireless Network Options
Change Transmit Power to 50%
Check >Use interference robustness < This step is purely optional. It's worth a shot.
I've been noticing issues with performance of my Time Capsule for a while.
It really started with lack of good range, followed by lousy performance with my iPhone 4 and iPad 2. I was lucky to get 10% of what my speed really is (1.5 Mbps vs. 15.9 Mbps). My iMac was the only thing that seemed unaffected.
I attempted to setup a Sony Media Player (stay away from them- junk!) then a Roku XD in my bedroom only 20' down the hall from the Time Capsule (direct line of sight). Signal kept dropping and performance was lousy for both. I want another new Apple TV for the bedroom, but that TV doesn't have an HDMI port. I ended up running an ethernet cable down the hall... until this morning.
After some digging, I found a forum talking about WiFi performance for iPhones and stumbled upon something kinda basically unrelated, but gave me the idea to dig into AirPort Utility a bit deeper. Changing power to 50% didn't sound logical, but lowering output power was mentioned in the forum. AirPort Utility goes from 100% to 50% then lower. Nothing between 50% and 100%. I'll know more about range later today, but I have a feeling it may be mysteriously improved as well.
Hope it works out for you!

Similar Messages

After setting up my brand new Airport Express 802.11n and accidentally using it to connect my iMac to the network...my iMac no longer connects through Ethernet? Any ideas...I have tried everything without success!!

I have been using Apple technology for about 10 years starting with 1st generation iPods and our house now includes a 5 year old iMac, all versions of iPods and touches, Apple TVs (both generations) and most recently an iPad 2. I have always told family and friends that Apple technology just works. Unfortunately that stopped today. I bought a new Airport Express 802.11n to use for AirTunes around my new pool. I set it up from my iMac and accidentally used it to connect my iMac to the network for a short time. Now I can no longer connect the iMac to the network using a hard wired Ethernet cable. I have tried resetting everything possible, from hubs to routers to the Mac itself and it just will not connect to the network through Ethernet any longer. I am now a very frustrated Apple user especially when the support site says I can't use the fast path support because my product was manufactured 5 years ago...I just bought it at BestBuy yesterday. All other computers and itechnology in the house are connecting via wifi and Ethernet without any issue except from my new iMac boat anchor. Anybody who can help me??? Thanks

John, thanks for the email so quickly.
I too hope I haven't tried "everything" either but I am reasonably technical. I had done what you suggested to do before but I did both again.
Ethernet is yellow in the left side bar. In the right pane it's status says Connected but then below it says "Ethernet has a self-assigned IP address and will not be able to connect to the Internet."
I have tried the assist me menu and Network Status has Ethernet Green, Network settings Yellow, ISP Green, and Internet and Server Red and Failed for both. I have turned things off and on, checked cables, deleted all locations and tried restting them up but to no avail. I even disconnected everything and connected the mac directly into the cable modem itself and the thing still will not connect.
Thoughts???

I have air port express 802.11n and imac ver 10.7.5. When I try to set up my wifi I get error message 'that the version mac os x is not supported' Help?

I am trying to set up wifi using air port express 802.11n version 1.3 on my imac os x ver 10.7.5. Get error message Air port can't be installed on this disk that the ver of mac not supported - Help????

Please check the model number on the side of the AirPort Express in the faint print. It will start with an "A" followed by four numbers, as in A x x x x.
Post back with your findings.

Airport Express 802.11n and 802.11g clients?

Hi,
I hope this is the right place to ask this question.
Setup:
1. At this time I have a main AE 802.11g base for wireless surfing.
2. I have a second AE 802.11g connected to the hi-fi system. This second AE station is connceted as a client into the wireless network of the main AE base.
Question: could I keep this setup after replacing 1. with an AE 802.11n base (and keep the AE 802.11g client for streaming)?
Thanks you,
Andre

I would still have one more question.
Are theses assumptions correct?
1. If the AE 802.11g client is switched off, the network will work at full speed (802.11n)
2. Turning on the AE 802.11g client would slow down the network at 802.11g level
3. switching the AE 802.11g client off again would lead to a recovery to full speed 802.11n
I am asking this because I do the music streaming only occasionally, must of the time I am using my MBP for work,
Thank you,
Andre

Airport Express 802.11n and high speeds *impossible*

Hi there,
well I have been playing around for the last 24-48hrs with an AirportExpress 802.11n wiht the latest firmware on it, to achieve high speed wifi ~300mbps as 802.11n allows. The following hardware was used during this tests:
Airport Express Model: A1264 Firmware: 7.4.2
1) Macbook Pro AirPort Extreme (0x14E4, 0x88)|Broadcom BCM43xx 1.0 (5.10.91.26)
and an
2) 24" iMac - AirPort Extreme (0x14E4, 0x8E)|Broadcom BCM43xx 1.0 (5.10.91.26)
Goal: Achieve to establish a high speed wireless-n infrastructure network.
Comparing to: Ad Hoc Network Wireless-N iMac to Macbook Pro
Basic Ad Hoc Network Setup:
Macbook Pro:
PHY Mode: 802.11n
Channel: 11 (2.4Ghz)
Security: none
RSSI: -54
Transmit Rate: 130
MCS Index: 15
iMac 9.1:
Channel: 11 (2.4Ghz)
Security: none
RSSI: -48
Transmit Rate: 1117
MCS Index: 14
Testing: copy 1GB file via Finder Desktop to Desktop
Reault: achieved an avarage transfer-rate: 9.7MB/s
Infrastructure Tests:
1st Setup: identical setup with airport express
Configuration: Airport Express
Radio Mode: 802.11n only (2.4 Ghz)
Channel: 11
Security: none
Macbook Pro:
PHY Mode: 802.11n
Channel: 11 (2.4Ghz)
Security: none
RSSI: -36
Transmit Rate: 130
MCS Index: 15
iMac 9.1:
Channel: 11 (2.4Ghz)
Security: none
RSSI: -38
Transmit Rate: 130
MCS Index: 15
Testing: copy 1GB file via Finder Desktop to Desktop
Reault: achieved an avarage transfer-rate: 3.2MB/s
2nd Setup: airport express
Configuration: Airport Express
Radio Mode: 802.11n only (2.4 Ghz)
Channel: 11
Security: WPA2
Macbook Pro:
PHY Mode: 802.11n
Channel: 11 (2.4Ghz)
Security: WPA2 Personal
RSSI: -34
Transmit Rate: 130
MCS Index: 15
iMac 9.1:
Channel: 11 (2.4Ghz)
Security: WPA2 Personal
RSSI: -37
Transmit Rate: 145
MCS Index: 15
Testing: copy 1GB file via Finder Desktop to Desktop
Reault: achieved an avarage transfer-rate: 3.0MB/s
3rd Setup: airport express
Configuration: Airport Express
Radio Mode: 802.11n (802.11b/g compatible)
Channel: 11
Security: WPA2
Macbook Pro:
PHY Mode: 802.11n
Channel: 11 (2.4Ghz)
Security: WPA2 Personal
RSSI: -33
Transmit Rate: 130
MCS Index: 15
iMac 9.1:
Channel: 11 (2.4Ghz)
Security: WPA2 Personal
RSSI: -39
Transmit Rate: 145
MCS Index: 15
Testing: copy 1GB file via Finder Desktop to Desktop
Reault: achieved an avarage transfer-rate: 2.9MB/s
4th Setup: airport express
Configuration: Airport Express
Radio Mode: 802.11n (802.11a compatible)
Channel: Automatic
Security: WPA2
Macbook Pro:
PHY Mode: 802.11n
Channel: 36 (5Ghz)
Security: WPA2 Personal
RSSI: -48
Transmit Rate: 270
MCS Index: 15
iMac 9.1:
Channel: 36 (5Ghz)
Security: WPA2 Personal
RSSI: -46
Transmit Rate: 300
MCS Index: 15
Testing: copy 1GB file via Finder Desktop to Desktop
Reault: achieved an avarage transfer-rate: 5.5MB/s
Enabling/ disabling wide channels doesnt change the avarage transfer rate significantly.
These are just a few examples of all tests I have done, I have tried every possible configuration and took screen shots of almost 80% of the test (if someone is interested in reviewing this).
I couldnt find a single configuration in infrastructure mode that is as fast as the ad-hoc connection, so I assume either apple's setup for ad hoc and using channels is different to infrastructure or the airport express simply is unable to perform the same way as the wifi cards being used inside my Macs (which is my conclusion unless someone proves me wrong).
-------------------------------------------------------------------- Keep in mind, my findings show a 100% faster network in Ad hoc mode on a 2.4 Ghz connection
This is quite unsatisfying as I have bought the airport express on Feb 9th 2010 and it was the latest available model according to local genius bar.
So to quote apple: "The AirPort Express Base Station is based on an IEEE 802.11n draft specification and is compatible with IEEE 802.11a, IEEE 802.11b, and IEEE 802.11g." yes it might be compatible but doesnt allow you to fully operate at those specifications or has anyone been able to achieve this somehow?

why didnt I find this any earlier ...
http://www.applesource.com.au/mac-accessories/soa/Apple-AirPort-Express-Base-Sta tion-802-11n-/0,2000451112,339287629,00.htm

Airport Express (802.11n) and 360

Has anyone else experienced problems connecting an Xbox 360 to an Airport Express (new 802.11n model) wireless network?
For testing, I have a simple setup: my cable modem plugs directly into the Airport Express, and I have it set to create a B/G network, with no security enabled (temporarily).
A PS3, Wii, two MacBooks and two DSs can all connect to the Airport Express, but the 360 is unable to. While it can find the Express access point's name it cannot get an IP from it, and fails to connect during the attempt.
The 360 (and all other devices) work fine with an 802.11n Airport Extreme and an older Netgear router. Is there something specific I need to do to get the Airport Express to work with it, or is it just completely incompatible?
Both Airports are using the most recent firmware.
Thanks!

I've been having the same issue. I used to have the old Express (b,g) and recently upgraded to n. My xbox seems it and "connects" to it but when I run the xbox live test, it just stops at network connection (I think that is what it reads) and says "not connected". I use my Express as a bridge. I also have Extreme but I wanted to keep Extreme to be 5GHz (n) and Express 2.4GHz (b,g) for iPhone use and old computers. For now, I have Extreme set as 2.4GHZ (n,b,g) but would like to go back to my old settings. This might be a firmware issue. Extreme had the same issue when it came out. Please share your thoughts or work arounds that you may have encountered. Thanks.
Gino

Airport Express 802.11n and Dlink N wireless router

Problem: Unable to connect Airport Express N to Dlink N router
I have a Dlink G router and an Airport Express G in connected to that wireless network for a couple of years. I bought a new DlinkN router. I have been unable to connect the Airport Express G. I read many posts on this topic and concluded that I needed a new Airport Express N. I got one. I could connect both Airport Express G and N to the Dlink G router.
I tried to connect the Airport Express N to the Dlink N router. I get to the stage where it says the settings on the Airport have been successfully changed and to wait for the Airport Express to restart. The amber light keeps flashing. It never goes green. I have reset the Dlink router and the Airport Express N many times with no success. I even tried to connect the Airport Express N to the Dlink N router with wire and tried to reset it. It did not work either. There appears to be some problem connecting a Dlink N router to Airport Express N.
Does any body have a similar prolem or a solution?
Thanks for any help. In the mean time I will keep using the Dlink G router which works fine.
Raj Warreir

More than likely the problem is with the Dlink N router. I have no problem connecting a D link g router and Airport Xpress G and N. I had to replace the Dlink N with the G due to the above issue.

Itunes using Airport Express 802.11n and Remote app no longer staying connected

I'm running Windows 7. I find that my Remote app either keeps dropping Home Sharing (unless I toggle Home Sharing off/on in Itunes) or if it finds my library it cannot open it through the app. I can play music through my Airport, but it's the remote app that can't seem to connect with my iTunes. I should add that the remote app has the same breakdown on both my iphone 6 and ipad mini 2. So it's not the app, but some problem along the line (Airport express? router? Itunes?) Any suggestions?

OK, thanks for the info.
You'll need to jot down a setting that the AirPort Extreme (AEBS) is using in order to give the AirPort Express (AX).
Open AirPort Utility, select your AEBS and click Manual Setup
Click the Wireless tab below the row of icons
Jot down the setting that you see for Wireless Security
Close AirPort Utility
Hold in the reset button on the AirPort Express until you see the amber light begin to blink more quickly and then release.
Temporarily, position the AX near your AirPort Extreme and connect an ethernet cable from your computer to the AirPort Express
Open AirPort Utility, select the AX and click Manual Setup
Click the Base Station tab below the icons to name your device, establish a device password (write this down) and adjust time settings
Click the Wireless tab
Wireless Mode = Join a wireless network
Wireless Network Name = Exact same name as your AirPort Extreme wireless network
Enter a check mark next to Enable Ethernet clients
Wireless Security = Exact same setting as your AEBS that you wrote down
Wireless Password = Same password that your AEBS network is using
Confirm Password
Click Update at the lower right and the AX will restart. You can close AirPort Utility and disconnect the ethernet cable once you see the message that the settings have been saved to the AX.
After 30-45 seconds, you should have a green light on the AX. Now you can move the AX where it is needed and power it back up again. The ethernet port on the AX is enabled in this type of configuration, so you should be able to connect an ethernet device and connect. You may need to restart the device and/or the entire network to get everything synchronized.

Speed issue with TC and Airport Express 802.11n in WDS mode...

Here is my problem.
I replaced my older base station / Express duo with
a new Time Capsule (1TB) and a new Airport Express (802.11n).
I set up the network with the TC as base station running a WDS network (WDS main) and the Express is the WDS remote.
When I check the wireless clients from the TC, I find my iMac running at 130Mbits and the Extreme at 54Mbits.
No other wireless clients are connected to the network (I kept my slower network as a parallel one for my "older" Macs).
The only other connected device is my Dish network DVR that is connected via an Ethernet cable directly to the Express.
So my question is why does the Express not communicate at >54 speed rate with the TC?
And, why does my iMac connect with 130 and not with 300Mbits?
Any thoughts?

Instead of using WDS, you should take advantage of the "Allow this network to be extended" option that is available for the 802.11n AirPorts including the TC. WDS only operates in the 802.11g radio mode.
Here's the basic setup:
o If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
o Open AirPort Utility and select the base station that will connect to the Internet.
o Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
o Click AirPort in the toolbar, and then click Wireless.
o Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then select the “Allow this network to be extended” checkbox.
o Next, select the base station that will extend this network, and choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
o Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then choose the network you want to extend from the Network Name pop-up menu.
o Enter the base station network and base station password is necessary.
o Click Update to update the base station with new network settings.
(ref: Page 46 of "Designing AirPort Networks Using AirPort Utility).

Airport Express 802.11n does not support 5 ghz range

I have a Airport Extreme and a Airport Express both are 802.11n. I have the Airport Extreme setup to 802.11n (5ghz only). The Airport Express 802.11n will not work in the 5ghz range no matter what I do.
If I change the Extreme to 802.11n (2.4 ghz only), and set the Express to 802.11n 2.4ghz, it works fine.
Both systems have been upgraded to the 5.3.1 firmware.
Apple claims the Express works in the 5ghz range. The unit I have does not..so what is the deal?
Steve

I finally got this to work at 5ghz.
BUT,
The Airport Utility that supports the Express is less then great. There is no manual option to set the Express at 5ghz as a client. I assume that Apple will fix this soon.
I also had the problem described in several places in this Discussion group, that the Express becomes un-available after changing the config. I finally just restored it to the default, unplugged it and let it sit overnight. Then I reprogrammed it, saved it, verified it works, then let it sit all day with out unplugging it. I then unplugged it and moved it to the location I wanted it at so I could stream music, and it worked fine at 802.11n/5ghz.

Airport Express 802.11n not seen in utility scan

I have an Airport Express 802.11n and the Airport utility scan isn't seeing it. I've reset it back to factory and still not being seen. Help please

After a factory default reset, the AirPort Express is broadcasting a wireless network with a name like Apple Network xxxxxx.
If you are tying to configure the Express using wireless, you need to make sure that your Mac is logged on to this network first, before you open AirPort Utility.
It's also possible to connect an Ethernet cable from your Mac to the AirPort Express and then open AirPort Utility. Once the Express has been configured an updated, you can remove the Ethernet cable.

Express 802.11n Heat Issue

I have been using an AirPort Extreme, and two AirPort Expresses (b/g's) since 2003. One of the Expresses died a week or so ago....RIP. It served me well.
I bought a new Express, 802.11n, and hooked it up... all is OK, but it runs extremely hot. The book says 94 degrees max which was the spec for the earlier b/g's.
I hooked up a type k thermocouple to it via a Omegaette HH303 digital thermometer and with the ambient temp at 85.7 f degrees it hovered at 112.9 f. It is on a book shelf with plenty of air space. My Extreme or my older Express doesn't run this hot although this time of year they really push the 94 f ceiling ....What's up??
As a quick and dirty countermeasure I attached a 3" DC 12v turbo whisper fan to it (ugly, ugly) and I am able to keep the temp around 92 f ~ 93.8 f.
The book says that the "n's" are bigger, stronger, faster, more powerful,,,,, So, do the "n's" make more heat???
I live in Baja California Sur, (Mexico), and for the next couple of months the temps will run between 85 ~ 90 f then the temp drops back down to mid 70's until next July.
I think that the AirPorts dislike heat,,, they look durn good, but can not adequately dissipate heat. And don't say I should run Air Conditioning,,, I should, but can't here... My stereo's and TV don't mind the temps.... heck my car DVD/radio gets hotter and still works...
So now I have to "fan cool" my new AirPort Express along with monthly disassemblies to clean the scroll ball on my "Mighty Mouse".... thanks Apple..
Does anybody notice more heat from their n-Expresses???

Silent, had similar issues, but finally got it to work. Here's my settings:
On Extreme Base Station WPS tab, select WPS Main for WDS mode, check "allow wireless client", put in the Airport ID of your WDS remote (Express). Under Wireless Tab select "Participate in WDS network" for Wireless mode.
On the Express under WDS tab select "WDS remote" for WDS mode, check "allow wireless client", under WDS main put in the ID of the Extreme Base Station. Under Wireless tab select "Participate in a WDS network"
Also is important to reset everything then start up the utility program. I tried copying the settings from my old base station and that did not work. Hope this helps.

Hi, I have Imac 10.8.5 and Aiport Express 802.11n wi-fi. I need a airport admin utility that I can't download. How do I do? Help me, please!

Hi, I have Imac 10.8.5 and Aiport Express 802.11n wi-fi. I need a airport admin utility that I can't download. How do I do? Help me, please!

Welcome to Apple Support Communities
Your iMac comes with AirPort Utility (in /Applications/Utilities). You can open it from the Launchpad by going to the "Utilities" or "Other" folder

Speed issue with WDS, Airport Extreme, and Airport Express 802.11n

I have a Airport network set up using WDS and two airport base stations: an Airport Extreme 802.11n, and an Airport Express 802.11n. The Extreme is configured to be WDS main and is connected to my cable modem and other computers, while the express is WDS relay and acts as a switch.
I don't actually have any wireless clients connecting to the express. I'm using it to connect a mac with no airport card to the network by plugging it into the ethernet port on the express. For the most part, it works, and the mac gets a network address and can access the network. However, the connection speed from the Express to the Extreme seems slower than it should be.
Since both are 802.11n, and the Mac is plugged into the Express's 10/100 ethernet port, I figure the theoretical top speed that the Mac should be able to communicate with another device plugged into the Extreme is at around the same speeds as 100 mbps ethernet, since the 100 mbps ethernet connection should be the bottleneck in this case. In reality, the speeds are much slower: when I transfer files between a machine connected to the extreme (via ethernet) and my mac, the speed tops out at about 2 megabytes a second, if that.
I looked in the Airport Extreme's logs, and it indicates that the Express is only connected at 54 mbps, as though it were a 802.11g Express. I have no idea why this is! Also, the only wireless communication is between the Extreme and the Express, so one wireless device acting as a relay for another (and thus cutting the throughput in half) shouldn't be an issue.
Does anyone know why the speeds are so slow, and if there's anything I can do to improve them?

Hello Brian Kendall. Welcome to the Apple Discussions!
I looked in the Airport Extreme's logs, and it indicates that the Express is only connected at 54 mbps, as though it were a 802.11g Express. I have no idea why this is!
That is because you established a WDS which only runs in 802.11g. Since you have two 802.11n base station, you would want to take advantage of the "Extend a network" feature available with these base stations.
Here's a typical setup:
o If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
o Open AirPort Utility and select the base station that will connect to the Internet.
o Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
o Click AirPort in the toolbar, and then click Wireless.
o Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then select the “Allow this network to be extended” checkbox.
o Next, select the base station that will extend this network, and choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
o Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then choose the network you want to extend from the Network Name pop-up menu.
o Enter the base station network and base station password is necessary.
o Click Update to update the base station with new network settings.
(ref: Page 46 of "Designing AirPort Networks Using AirPort Utility.)

Airport Extreme 802.11n and AirPort Express 802.11g on same network. Speed?

I am migrating all our Macs to 802.11n. I will have a new Extreme 802.11n base station, and all Macs will be newer models with 802.11n. However, I have an older Airport Express 802.11g that we use for the shared printer.
I have read that the ENTIRE network will run at the speed of the slowest device. Is this true? I know that the printer can only communicate at g, but will I also see the macs having to slow down to g? If so, I will upgrade to a new Express.

I have read that the ENTIRE network will run at the speed of the slowest device
That's not exactly true, but it will certainly degrade the network. A new Express (N) is your best solution to maximize the speed of your network.

I have AirPort Express 802.11n and ATT DSL Pro. The speed at the ATT modem is 4 Mbps however the speed at my computer, ipad, and ipod touch is only 1.7 Mbps. The ATT tech came out and said the slowdown is being caused by the AirPort router. Help!

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