I have already purchased 230 gem in game Catsle Clash, but when i download it to this game, it's failed
I have already purchased 230 gem in game Catsle Clash, but when i download it to this game, it's failed
Do you mean that you haven't received the item ? If you do then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Or do you mean something else ?
Similar Messages
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i have already changed my apple account to Aussie store but when i go to apps store, it's still showing Singapore Store and i can't even buy apps now, can help?
You can try it lumaw, for the sake of testing to see if that new account is still stuck at Singapore but I've seen this a lot where two IDs cause a bevy of purchase/redownload/authentication issues.
For account concerns like this I'd tell you to start here & talk with the iTunes Store support first:
https://expresslane.apple.com/GetproductgroupList.action
Be sure to switch you country to Australia if it isn't already. -
How can I remove the pictures in photo stream? I have already turn off my photostream at the settings but when i turn it on again, the pictures still come out?
Ok you can reset the stream from www.icloud.com
Goto www.icloud.com
Login with your iCould username and password.
and login
Then click on your name in the top right hand side of the screen next to sign out,
it opens a window Account details with Language, Time Zone, Advanced
Select Advanced - Then click Reset Photo Stream. and confirm, the stream will be reset and totally deleted
I still think you should be able to remove individual pictures though, a blured image etc is a problem -
I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retrieving my existing software?
According to Adobe instructions installation files are not available for Elements 8?
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Hello, I have Just purchased an iphone 5 2 weeks ago but when I look through my USB power adapter, there is no serial number printed inside the USB opening, can I know is it a fake one?
If you purchased it from Apple or an authorized Apple reseller, it's genuine.
If not, it is very likely to be counterfeit and dangerous to use. Counterfeit power adapters often bear fraudulent consumer product safety markings. It is difficult or impossible to distinguish a genuine power adapter from a counterfeit from an exterior inspection, and inspecting its interior destroys the adapter.
From http://www.apple.com/support/usbadapter-takeback/:
If you need a replacement adapter to charge your iPhone, iPad, or iPod, we recommend getting an Apple USB power adapter. For a limited time, you can purchase one Apple USB power adapter at a special price — $10 USD or approximate equivalent in local currency. To qualify, you must turn in at least one USB power adapter and bring your iPhone, iPad, or iPod to an Apple Retail Store or participating Apple Authorized Service Provider for serial number validation.
If in doubt, do not use it. -
I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8.
I am running Windows 7 64 bit ultimate and have the same problem. My hard drive crashed, installed a new one and then reinstalled CS5 extended. Installation went fine, but can no longer open my camera RAW files from Photoshop (camera is a Canon EOS T2i. The message also tells me I am not eligible for the update. I am... and I cannot open my files and I could before. I can find nowhere to contact Adobe to tell me how to proceed. My daughter is all a registered user of the same product and she had no problems upgrading... we purchased ours each at the same time. I do know the difference is that I had to reinstall and she did not. If that means anything.
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I have already purchased the full set of GarageBand instruments but the app is no longer recognising this. I have clicked on already purchased as it suggests in troubleshooting however it then says it can't install because I need to login as the original user??? Please help.
Are you signed into the AppStore with the same Apple ID you used when you originally bought GarageBand and the in-app purchase? If yes, then contact the iTunes Store, see:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase -
I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?
Hi Dave_warr,
I would suggest restarting the iPad and see if the download resumes.
iTunes: How to resume interrupted iTunes Store downloads
Resuming downloads from an iOS device
From the Home screen, tap the iTunes icon.
For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password.
Click the "OK" button.
Click the Resume or Resume All button to start the download.
If you don't see the application to download it, then follow these troubleshooting steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If the app does not appear in your list of purchases, then contact the iTunes Store for help:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
I hope this information helps ....
Have a great day!
- Judy -
I have recently bought an iPad 3 do I have to buy all my games in HD that I have already purchased on my iPhone ?
If you want to buy the HD version and that was NOT the version that you bought for the phone - yes you have to pay for the app again. The iPad HD Plants vs Zombies is a different app than the non HD iPhone app. thye are the same game but two different apps.
Unless the app that you purchased was a universal app - if you want the HD version for the iPad - you have to purchase it. You are not buying it again - you are buying a different app - the HD version of the app. -
I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer. -
When i connect my iPhone to iTunes, it says i have to set up my iPhone, and wont allow me to sync any media i have already purchased on it. My phone is not new, so I dont understand? This all came about when i updated the iOS 6 software. I have tried to re-set up my phone but it makes no difference and deletes everything off my phone.
bubblesblom wrote:
Okay, so my friends think it is funny to change the passcode on my iPhone.
Maybe you should get new friends.
I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
If you can't update or restore your iOS device - Apple Support
If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
iCloud: Erase your device - Apple Support
This has nothing to do with the Find my iPhone app being installed on the phone, but you do have to have Find my iPhone activated in the iCloud settings on the phone. -
I cannot read books on my iPad that I have already purchased and store on my kindle fire and kindle ereader..I have tried to delete app an reregister, to no avail..help!
Have you asked on the kindle board? since it's their app that's messing up they may have more specific advice.
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for some reason osx mountain lion has disappeared from my purchases and now when i want to install mountain lion on another mac with the same apple id it wants to charge me for the program even though i have already purchased it. what do i do?
Open the Mac App Store on the other Mac and in the Quick Links sign into your account. See if the Mountain Lion purchase is among hidden apps in the iCloud area of your account info.
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My husband and I have separate iTunes accounts, how can I share the tv shows I have already purchased so he can have them on his iPad?
Here you go!
http://support.apple.com/kb/ht2688 -
I have 2 Apple ID's, how do I delete the old one as its interferring with my new account and the music I have already purchased through ITunes does not want to play. Any suggestions?
Why would you create a new account?
All purchases will be tied to the account from which they were purchased.
You will have to authorize your computer for all the accounts from which music is purchased.
Maybe you are looking for
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