I have an account but cannot sign in. I use my email address and password. Thanks, Cutnsew
I have an account but cannot sign in. I use my email address and password. Thanks, Cutnsew
Hi Cutnsew,
Sorry to hear about the login problem. The resolution depends on the error you're getting. If it's more like a username/password issue, you can retrieve that by choosing Forgot password option.
Let me know if there's any other error message.
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Cheers!
* If this post has helped you, the White Kudos star on the left is a great way to say thanks!
* Please mark Accept As Solution if it solves your problem so other users can benefit as well.
Similar Messages
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I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address in my original Apple ID! HELP!
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc. -
I was certain to enter the correct email and password. I am able to login to Snapfish with the same info I entered into Eprintcenter. So, I asked Eprintcenter to send me my password, thinking somehow that I must change it. Eprintcenter will not send me the password. What do I do?
Hello geeturn,
I would start by trying to reset your password from your snapfish account and then once your have changed your password use this new password to login to your account on ePrintCenter.
Let me know if this works out for you.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP. -
Have just purchased an iPhone 5c and have been trying to set an email account on it. Under the menus I have gone in for an "Other". Having enetered the email address and password the phone automatically sets up an IMAP account and I need it to be a POP3 account - I am not being given the option. What is going wrong?
POP3 is considered obsolete. In this age of multiple mobile devices, computers, etc. POP3 creates more problems than it solves. IMAP allows for full synchronization of the entire mailbox and all folders with all client devices. If you read a message on one, it will be marked as read on all client devices. If you delete it or move it on one, the change will be reflected on all devices (and the server, of course). POP3 requires that the message store be managed manually on all devices and can sometimes prevent you from being able to retrieve the message on more than one device at all.
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I have everything running fine on my laptop with my new email address and password, but after using the sync feature, it still won't update the old apps on my iPad without using the old email.
That is how it is supposed to work. Apps and purchased content are always tied to the Apple ID that you bought it with. You will have to continue to use the old ID and password in order to update those apps.
You can sign in and out of the accounts in Settings>Store>Apple ID as needed. -
I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?
You are getting this message because you are attempting to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating your account on one of these devices you will then be able to sign into the account on your PC.
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I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?
If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.
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How to reactive my iphone 5 s iCloud account however it sign up in un exist email address
how to reactive my iphone 5 s iCloud account however it sign up in un exist email address whish i cant log on to reset the password.
i update my iphone after that i fase that iusse so is there any one can help me with thatYou will need to visit appleid.apple.com to manage your Apple ID. From there, you can log in with your existing credentials and then change your registered email addresses.
This is also where you can update your physical address, phone number, security questions, etc.
Hope this helps! -
icloud still shows my old email address when I try to enter, asking me for a password I no longer have. I need to change my email address and password in ICLOUD but I can't find a way to do it. Any ideas? Thanks.
Logout (System Preferences>iCloud) then login with the new address and password.
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When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help
No, it is asking you to register with your Amazon user id and password. Your Apple ID won't work.
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Do I need a user ID to set up a new iPhone. I have email address and password but not sure what the user ID is?
User ID is an Apple ID you use to buy paid or free stuff from the Apple Store, iTunes Store...
It is in no way essential to use your iPhone, but it is indeed needed to purchase/download free or paid Apps, songs, books and so on.
You can set-up a free Apple ID from your phone, or on → https://appleid.apple.com
☺ -
My husband and I share an Itunes account so use the same email address and password. Our iphones are now connected and we get each other's messages and share each other's contacts. How can we stop this happening?
A couple of different approached:
Create a second AppleID for one of you that includes the email address and phone number you wish to use for messaging, but do not apply it to the iTunes and app store (just keep the current one). My wife and I do this and it works quite well. Also allows for easier syncing of Contacts , notes etc. using icloud if you wish to do that.
Add additional emails/phone numbers to the existing account and change the Send/Receive settings for Messages. this will not fix the Contcts isues for you however. -
TS3899 Can two people have the same email address and password on their phone?
Can two people have the same email address and password on their phone?
I guess so. But the email content will mirror on both phones.
If you are talking about your Apple ID and iCloud email, yes, it is possible, but again the phones will mirror. You should not have the same Apple ID and iCloud both.
Why?
If you explain the reason for the question we may have a solution that works for you. -
I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password. How can I get these tunes transferred to my new email address and password?
In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
Thanks for your help. -
I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?
If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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