I have an account in Apple Astor was not able to access it, please help me in this matter

I have an account in Apple Astor was not able to access it, please help me in this matter
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What to do if your iPhone will not turn on

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  • HT201272 I have purchased a book but I was not able to download it yet I was charged. What should I do?

    I have purchased bible niv but I was not able to download it , yet I was charged. What should I do ? I tried to download it again but it just can't be downloaded.

    Welcome to the Apple Community.
    You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I have buy 4s it's unlocked and its working with different carriers in Bahrain but in Pakistan I try to use different carriers's sims but its showing sim is not valid , not compatible? any one please help me out this

    I have buy 4s it's unlocked and its working ok with different carriers in Bahrain, but in Pakistan I try to use different carriers's sims but its showing sim is not valid , not compatible? any one please help me out this?

    Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
    http://support.apple.com/kb/ht1808
    If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
    Regards.

  • Hi,  Trying to log in with my user id and password at iocbc but was not able to access. Problem message shown : Applet not initialised or may not be supported. Please refresh the page or check the browser setting  Anyone can advise? or i need to download?

    Hi,
    i have the same problem?
    Trying to log in with my user id and password at iocbc but was not able to access.
    Problem message shown : Applet not initialised or may not be supported. Please refresh the page or check the browser setting
    Anyone can advise?

    You need to install Java for your Mac OS version, and/or make sure it's enabled in the Java Preferences application and your browser's preferences.

  • Firefox 3.6.15 not play youtube videos show blank video frame but other browsers play perfectly please help me for this matter i have already updated adobe flash player.

    Firefox 3.6.15 not play youtube videos show blank video frame but other browsers play perfectly please help me for this matter i have already updated adobe flash player.

    Answers in this forum have shown different things have worked for different people.
    For some clearing YouTube cookies and the cache solved the problem. For details of how to do that see https://support.mozilla.com/kb/Deleting+cookies and https://support.mozilla.com/kb/How+to+clear+the+cache
    Others had to go a step further after deleting YouTube cookies and block YouTube from saving cookies. In the Tools menu select Options to open the Options window. Go to the Privacy panel and make sure it is set to "Use custom setting for history". Click the Exceptions button, type in http://www.youtube.com and click on Block
    Another option is to disable hardware acceleration for Flash. To do that right-click on a Flash video, select Settings, go to the first tab of the settings for the option to enable/disable hardware acceleration for Flash. This is something recommended by YouTube for those having problems - http://www.google.com/support/youtube/bin/answer.py?&answer=1209379

  • HT201263 While updating Iphone 4 to latest on phone itself it got frozed and now apple sign is coming up after every 10-15 secs , even itunes is not able to detect phone, please help

    While updating Iphone 4 to latest on phone itself it got frozed and now apple sign is coming up after every 10-15 secs , even itunes is not able to detect phone, please help

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • I purchased iTunes $15 card at Dollar Store.  I recall entering the code somewhere but was not able to access iTunes . What can I do to get the card added to my Apple store account .

    I have misplaced the card or accidentally threw it away! I recall entering the code on back somewhere in my apple store app. Is there a way to find out if I did it right? If I did not do it correctly can u help me? Pleeeease!!

    Launch the App store or iTunes store...scroll all the way to the bottom...your Apple ID & any credit balance will be displayed. If not there, & you no longer have the card, don't waste your time contacting iTunes support, as there is nothing they can do for you.
    You can also login to iTunes on your computer, & any credit balance will be displayed next to your Apple ID.

  • HT5622 had not used my itunes in awhile and the other day I was not able to access my itunes account, had to reinstall itunes and now I can not find any of my apps that I had in my library.

    Have not accessed my itunes account in some time, the day I found that I could not get itunes to run or even open up, I then tryed to reinstall itunes to my computer, I then was able to access my account and some of my library, but not any of my APPS??? How does one recover APPS lost in a reinstall.

    Are the files still physically on your HD?
    [User]/Music/iTunes/Media/Music is the default location. Unless you suddenly have a bunch of new "free space" on your hard drive, they're still where they were, you just need to create a new library file.

  • I have installed Creative Cloud but it was not working so I tried to uninstall it - thought this worked but does not seem to?

    Creative Cloud Download & Install

    You haven't provided any information regarding in what way the software was not working.  If you can explain what you encountered when you tried to use it then it might be possible to point you to some helpful information.  If you uninstalled then you should try using the Cleaner tool before reinstalling.
    Adobe Creative Suite Cleaner Tool
    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://www.adobe.com/support/contact/cscleanertool.html

  • Internet radio from Apple TV suddenly not working!!! Please help!

    I used to be able to put internet radio stations in a playlist and sync to ATV, and they would show up on the ATV and I could select and listen to them! From what I've read on some other forums, after version 2.02 came out, you could even do that and not have your computer on and itunes open, and could still access and listen to the radio stations on ATV! Which is great!
    I hadn't tried this in a while and decided to get the 2.02 update and try. Now, when I select the playlist with the radio stations in it (on ATV) I get a message - "contains no songs"!!
    Does anybody know what is going on with this feature? It seems to work for some people but not others! Some think that it stopped working for people with itunes 7.6.1 and higher!! (I have 7.6.2 and OSX 10.4.11)
    Just when I had a plan on really taking advantage of this feature, it stopped working!
    Can anybody help with this topic? Do people from Apple read and answer these posts?
    Thanks,
    SB

    Wow! That surprised me! I had already tried something very similar to that, and it didn't work!
    What you said works! Thanks so much!
    And in addition, playing the internet radio from my ATV (rather than from computer & thru airtunes) seems to work better! Before, (using airtunes), some stations would cut out / skip etc... and it doesn't seem to happen now! And I can now, not even have my computer on!
    My understanding is that if I ever turn off the ATV, I'll have to do the procedure that you said again correct?
    Thanks so much again!
    It would be nice if Apple could now have the details / info that shows up in itunes when you play a internet radio station (song info etc...) show up on the screen on ATV - right?!!!
    (for me, right now - just says: "Proton Radio - unknown album")
    SB

  • HT204053 Have just got iPhone 4S but can not face time to iPad please help

    HAve just got iPhone 4S but can not face time to my iPad please help

    Do you see your Outlook calendar on the iCloud website?
    Do you see your iCloud calendar on your iPhone?
    This Apple article is a good place to start -> iCloud: Troubleshooting iCloud Calendar

  • I have a verified appleID but icloud will not verify my appleID. Please help.

    Hi All,
    I've verified my appleID. I reset my password this morning as per the online support suggestion; to no avail.
    Facetime and access to the Appstore is working fine.
    Please help. I'm a techie (really ... SO frustrated that i cant make this work) and feel like this is an Apple / server / authentication / stupid-process issue.
    Thanks
    L

    I would try a restart on the computer.
    More then likely itunes cannot get to the usb port, or the computer is having troubles.
    What computer, what OS, what version of iTunes?

  • When connecting my ipod i receive a message saying the usb device is not recognized by Itunes.  I have followed the troubleshooting suggestions and was not able to fix it.

    ITunes is not recognizing my ipod touch when I connect it to my computer.  I have followed the troubleshooting suggestions but it still does not recognize it.  Any suggestions?

    Did you do everything here:
    iOS: Device not recognized in iTunes for Windows
    Including
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • My iphone 4 keeps failing to restore at firmware update point with -1 error code - have tried on multipke computers and will not restore ??? please help

    I woke up this morning - xmas day of all days and had a message on my phone that it needed to be restored via itunes. I connected it to my laptop and it tried to restore but failed at the point of iphone firmware update. I have back-ups etc - I have tried it on two different laptops and have tried at least 10 times but keeps failinhg at the same point - has anyone else had this and found a cure or is the phone dead. Its on ios 6.0.0.1

    Error -1 could indicate a hardware issue. You may need to take the device to an Apple Store and have it looked at
    Read here > http://support.apple.com/kb/TS3694
    Sorry for the bad news

  • I received a iTunes gift card have redeemed and not able to make purchase, please help!

    Can you let me know what I am doing wrong, I put one gift card in and there is no more money on that card, so now I'm trying to use my gift card.

    Normally the purchase price should come from the account balance first. I was going to speculate that you might be in Canada as they used to insist that all software was purchased using a traceable credit or debit card, though that seems no longer to be the case.
    tt2

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