I have an active CS6 account and can't find my serial number to upgrade to CC, ideas?
This is a somewhat complex issue. I use CS6 daily and made the move to upgrade to CC (due to a gig) and couldn't find my serial number. I ended up paying for AECC to complete the job, but I'm hoping that the super cool, rad, and awesome people at Adobe might have my serial number lying around and be willing to modify my current CC to include the rest of my suite at the proper upgrade price.
Adobe-wan-Kenobi, you're my only hope.
Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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LindaHi John,
Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
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Hello,
This order no is for subscription of Adobe Captivate 8. In order to install subscription you need not to enter any serial key .During the installation it will prompt you to enter your Adobe Id and it will validate your subscription after validating your Adobe Id from the server. I mean you have to sign in with your Adobe Id during the installation which you have used at the time of purchasing the subscription.
So for installation and activation you dont need any serial key . Just sign in and it will automatically activate your subscription .
For more information on subscription please click on the link below.
http://www.adobe.com/in/products/captivate/faq.html#subscription
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