I have an airport extreme and am trying to extend the range of the wireless network with an airport express. I set it up with the help of apple support, both lights are green on both airports, but the range didn't change. What could be wrong?

I am trying to extend the range of my wireless network by adding an airport express to an airport extreme. I configured it with the help of apple support, but it hasn't changed the range that I can access the internet wirelessly in my house. What could be the problem? Does weather affect the wireless network??

So, on the Extreme you checked the box to "allow this network to be extened" ?
Correct?
And on the Express, you set it up to "Extend a wireless network" ?
Correct?
See this Apple article and see if you missed anything...
http://support.apple.com/kb/HT4145
To learn about other options for expanding your Wi-Fi base station wireless network and things you should consider before expanding your network, click here.
Set up: Components of an extended network
➊ Primary Wi-Fi base station (this is the base station connected directly to the Internet)
➋ Extended base station
Configuring a wireless extended network
To create a wireless extended network, you must place any extended Wi-Fi base stations within range of the primary Wi-Fi base station.
Start with the device that will be configured as the primary Wi-Fi base station. Then configure your extended Wi-Fi base stations, ensuring that each is within direct range of the primary Wi-Fi base station.The physical location of extended Wi-Fi base stations will vary according to the building environment and may require some experimentation.
If you have configured your Wi-Fi base stations in the past, it may be helpful to do a factory default reset of each Wi-Fi base station that will be part of the wireless extended network before you begin.

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I have an old Ipod and am trying to sync the music from it onto my new (Windows) Computer. When it links us it says it must remove and sync the music. Does this mean I will lose the music from my ipod forever?

I have an old Ipod and am trying to sync the music from it onto my new (Windows) Computer. When it links us it says it must remove and sync the music. Does this mean I will lose the music from my ipod forever?

Does this mean I will lose the music from my ipod forever?
Yes, that is exactly what it means.
The right way to do it is to first rebuild your library on the new computer, and then sync the iPod.
You can rebuild your library by copying the library from the old computer or from your backup.
If neither of those options is available, you can extract the songs from the iPod, although the process is a bit hairy. See this guide for the procedure, written by Forum member Steve/turingtest2.

TS3276 I have my email set up, I can send, but I cannot receive mail. What could be wrong ?

I have my email set up, I can send, but I cannot receive mail. What could be wrong ?

SMTP is the protocol used to send mail, where IMAP and POP are the protocols used to receive mail. ISPs can have different servers for these protocols.
In this case, the specified receiving (IMAP or POP) server, or the receiving user and password credentials, are likely incorrect.
What does the Connection Doctor diagnostic tool report?
Mail.app's Window menu > Connection Doctor
To check or change the settings, select Mail.app's Mail menu > Preferences... > Accounts and select the account you need to edit in the left column.
The receiving information will be displayed for the selected Account, with either POP or IMAP shown. Confirm with the ISP that your POP or IMAP mail settings are correct per the ISP's recommendations, as well. And in general, IMAP is preferable to POP, if you have the option of using either of those with your ISP.

I used Airport Base station and I was able to extend my network using airport express and connect my printers. Now I am using Extreme and I can't extend the network (Express) or the printers nothing shows up. I am using utility 6.3 and Mt Lion What is

I had an Aiport Base Station and extended using Airport Express, where I also connected my printers (network). Now using Airport Extreme off Mt Lion 10.8.4 and Utility 6.3.
I can't extend the network (express) or connect my printers (USB) nor will it find my one wifi printer.
What's up?

For now, leave the AirPort Express powered off.
Power off the entire network....all devices.....in any order that you want
Wait a few minutes
Power up the modem first, and let it run 2-3 minutes by itself
Power up the AirPort Extreme next, and let it run a full minute
Keep powering up devices one at a time about a minute apart until everything is powered up (leave the Express off for now)
Open AirPort Utility and check to see if the AirPort Extreme is visible.
If it's not, click the AirPort Utility menu at the upper left of the screen, then click About AirPort Utility. Post back with the version number of AirPort Utility that you see there....which should be AirPort Utility 5.6.1.
Post back on your progress.

Extending Gen 1 Time Capsule Wireless network with Airport Express N

I am having difficulty setting up my new Airport Express w/ 802.11N (SKU# MB321LL/A) to extend the wireless network from my Time Capsule (SKU# MB276LL/A).
My setup is as follows:
Time Capsule is connected to Cable modem with the following wireless settings:
Wireless mode -> Create a Wireless Network
Allow this network to be extended -> Checked
Radio Mode ->802.11n (5Ghz N only)
Wireless Security -> WPA2 Personal
The issue is the when I attempt to setup the AE to extend the network. I match the settings to the Time Capsule:
Wireless Mode -> Extend a Network
Select the Time Capsule Network
Allow wireless clients -> Checked
Wireless Security -> WPA2 Personal
However after I reset the AE the LED glows Amber and the following problem is reported:
+Wireless Network+
+This AirPort wireless device is set up to join a specific wireless network that can't be found. If you don't see the network that you want to join in the Network Name Pop-up menu, enter the network name and network password if necessary to try again.+
When I check the Airport->Wireless tab the settings were as before.
Any thoughts on this? Thanks.

Welcome to the discussions!
Have you tried to position the AirPort Express close, say 10-15 feet, as a test to see if it will connect that way?
If so, then move it back another 10-15 feet, etc.
5 GHz signals do not travel well or penetrate surfaces very well, so my first thought was that the signal was not strong enough for the Express to pick it up where you had it located.
Message was edited by: Bob Timmons

I have an iphone 3GS and I tried to upgrade the software, After it finished I tried to restore from backup and even though the itunes says there was a backup, After trying it comes up with error there was no backup to retrieve from. Can I get it back

After updating my iphone 3GS I tried to restore from backup and after choosing the backup and syncing, it keeps coming up with error there wasn't any backup to restore from. Can I get it back or have I lost all my info ?

See if these Articles help resolve your issue,
Troubleshooting Backup Issues
http://support.apple.com/kb/ts2529
http://support.apple.com/kb/HT4946

HT4623 I have an iPhone 4 and just tried to do the update

How long does this usually take?

Depends on Internet speed. Also after it downloads, it takes awhile to install.

I have Windows XP (SP3) and iTunes is freezing when the authorization box appears. What can I do to get iTunes to unfreeze and make a purchase?

This problem has been occuring intermittently over the last few months and I thought it was resolved with an iTunes update. It later reappeared so I updated to the latest software and still no go. Itunes will also freeze if I pull up the "de-authorize this computer" option. I am not a computer whiz so any suggestions have to be in layman's terms. Thank you for your help. I'd like to be able to update my apps via computer and also make new purchases.

Try using a different browser as a test.

AO and AI do not appear to work with the M&A Explorer. What could be wrong?

Preliminaries... MAX v3.1.0.3201
Board PCI-MIO-16E-1 (manufactured late 2002)
I have a relatively unused board that a collegue lended to me. After plugging the board into my PC, the AO and AI don't currently work with the Measurement and Automation Explorer (MAX) Test Panel. Specifically, AI all read -10V (even when pulled to AIGnd) and AI all produce -0.40V, regardless of the commanded output. The device passes self test, but the device fails to perform a self-calibration (error -200545), even if all external connections are removed. Is this board defunct? Does it need to be recalibrated? A recalibration seems unlikely to have any effect given that none of the analog i/o values change with manipulation.
As a side note, the digital output functions do work.
Thank you for any advice.
Steve

Thanks for the input. I either missed the web-based self-test or assumed it was the same as the one included with MAX.
The self calibration, as I previously mentioned, failed with the board disconnected from any cables/inputs. All my previous testing (with the MAX test panels) failed, regardless of using traditional or DAQmx control.
After running the web-based self test, the results are below:
Summary -- Test Results Summary
2/8/2005, 7:18:02 AM, Device 1
PASS: Detection -- Device Detection and Resource
PASS: Single Pulse -- Single Shot Pulse Width Verification
PASS: Continuous Pulse Train -- Buffered Pulse Width Verification
ABORTED: Calibration -- Analog Input Calibration
FAIL: ADC, PGIA -- Analog to Digital Converter and Programmable Amplifier
PASS: Scan Clocks I -- Buffered Analog Input
PASS: Scan Clocks II -- Sampling Frequency and Channel Count
ABORTED: ADC Calibration -- Analog Input Calibration
FAIL: Calibration -- Analog Input Calibration
FAIL: Unstrobed Analog Output -- Digital to Analog Converter
PASS: Output Clocks I -- Analog Output Buffer
PASS: Output Clocks II -- Update Clock Frequency
FAIL: Buffered Analog Output -- Waveform Output Verification
PASS: Digital Lines -- Read/Write Verification
PASS: Digital Ports -- Read/Write Verification
Device 1 did not pass all tests.
National Instruments E Series Device Diagnostics is complete.
Submitting Test Results To National Instruments: Please Wait. . .
Submitting Test Results To National Instruments: FAIL
I'd post the rest, but it's just message after message of tests failing.
The device won't self calibrate, so I had to abort after a few retries.
It's interesting that the web-based self test is so much more advanced than the MAX self-test, which the board passed. I assume that NI doesn't have a replace-for-free program, so I'll have to return this to my collegue (with the bad news), and find one on ebay or the like.
Steve

Contacts entered on my phone aren't getting to the PC and contacts entered on the PC aren't getting to the Phone (OS 7). What could be wrong?

Until recently I had no reason to believe that everything was syncing between my iPhone (OS 7) and PC via iCloud. I just noticed that contacts entered on my iPhone aren't getting to my PC and contacts entered on my PC aren't making it to the iPhone. Everything else (calander and notes) hasn't been effected. I haven't changed anything since it was operating well and I can't remember what the settings were just in case. What can I do to restore smooth operations between all my devices other than scrap the PC?
Thanks for the assistance.

Something easy to check and fix... it maybe that you are actually using/entering your contacts in to the wrong Outlook contact folder. If your are using an Outlook folder called "Contacts from Outlook" listed below the group heading of "My Contacts" then that is the wrong folder. That folder is a copy of one left from a previous iCloud install.
You should be using one labeled as "Contacts - iCloud" under the group heading "iCloud" .
If this is not your problem, then I suggest that you log into iCloud.com on your PC and see if the server is missing contacts from your iPhone or your PC or both. Post the answer from that result for additional troubleshooting.

HT3546 I have been unsuccessfully trying to extend the wifi of my Time 2T Capsule with an Airport Extreme 2nd Gen. It works for a while and then loses configuration. I have done everything possible, disconnected it, reset it but it keeps failing, what to

I have been unsuccessfully trying to extend the wifi of my Time 2T Capsule with an Airport Extreme 2nd Gen. It works for a while and then loses configuration. I have done everything possible, disconnected it, reset it but it keeps failing, what to do?

What model and firmware is the 2TB TC?
What firmware is the AE?
Does the AE get good signal from the TC in its current location?
Signal can only be extended that is received intact.
Is it extending on 5ghz? As I remember it a Gen2 AE is only single band, although you can choose either 2.4ghz or 5ghz.
I am fairly sure you are going to tell me your TC is AC model..
I would do a couple of things..
1. Fix the wireless name, make it short, no spaces and pure alphanumeric.
2. Fix the wireless channel for 2.4ghz so it is not going to jump around.
3. Get real results from the AE in its current location for signal strength.. this is really only possible on v5 utility. And that is a double pain with Mavericks because you cannot use it.
Apple have removed all the useful diagnostics from the airport utility. There is next to nothing left. So you need to use the computer and its diagnostics to find signal levels in the location.
http://support.apple.com/kb/HT5606

I have iphone 4 and it connect to some wireless networks and some others are not visible while other lphones can find these networks and i tried to restart the phone many times and there is no result, kindly advice

i have iphone 4 and it connect to some wireless networks and some others are not visible while other lphones can find these networks and i tried to restart the phone many times and there is no result, kindly advice

Some updates and clarifications:
1. I already have my 2.4 channel fixed.
2. Wireless network name is 8 alphanumeric characters; no spaces
3. Already using WPA2 security with a 10 alphanumeric key (again, no spaces)
4. I am running Airport Utility 6.0, Mac OS version 10.7.4
I should also say that these problems started happening less than a month ago...prior to that all devices where working normally.
An added update: My two e-readers (nook ST and Kindle 3) are also refusing to connect...perhaps confirming that I have 2.4 GHz issues?

HT1386 I have Mac itunes and a touch 2G. My wife has Win7 and touch 4G (both iOS 4.2.1). She got a new iphone, I now have her touch 4G, and am trying to sync it to my Mac itunes. The music and videos sync, but apps & podcast will not. All checked to syn

I have Mac itunes and a touch 2G. My wife has Win7 and touch 4G (both iOS 4.2.1). She got a new iphone, I now have her touch 4G, and am trying to sync it to my Mac itunes. The music and videos sync to the 4G, but apps & podcast will not. All are checked to sync. During sync, it gets to "determining apps to sync" then immediately goes to "finished syncing". No apps or podcasts from my Mac itunes are on the touch 4G.

You can only sync to one iTunes library but you can manage music and videos among different computer/libraries.
It appears that you are trying to sync with a different library.
- If you want to make the Mac you syncing computer:
--- Connect the iPod to the computer and make a backup by:
iOS: How to back up
--- Restore the iPod from that backup. Note that synced media like apps and music are not in included in the backup.

Hey how are you guys listen i have an iphone 4s the one i use with the H20 CARRIEr and i trying to enable the option call forwarding and when i type tho number i go back and i notice to the call forwarding it turning off as soon i back to the main menu ?

hey how are you guys listen i have an iphone 4s the one i use with the H20 CARRIEr and i trying to enable the option call forwarding and when i type tho number i go back and i notice to the call forwarding it turning off as soon i back to the main menu ?

There are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon.

HT1331 I have windows xp. I 'm trying to download the airPort utility. how can I do this? It is required for AirPort base station right?

I have windows xp. I 'm trying to download the airPort utility. how can I do this? It is required for AirPort base station right?

Downloading the right file for XP? Check to make sure that you are running XP SP3.
AirPort Utility 5.5.3 for Windows
AirPort Utility is required if you need to set up or change the settings on an Apple AirPort router. It is not required if you are simply connecting to the wireless network from a PC.

I have an airport extreme and am trying to extend the range of the wireless network with an airport express. I set it up with the help of apple support, both lights are green on both airports, but the range didn't change. What could be wrong?

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