I have an airport extreme base unit and utility can not find it
I have a 5th gen airport extreme router which works just fine with I plug in an ethernet cord to it … however when I want to use anything else (iPad, iPhone) my router is not showing up in any of the airport utility scans … my wife said yesterday it popped up a question and she either accepted it or said yes and since that point it has not shown up at all … on mac, pcs, iPad, iPhones nothing … I've even tried to do a hard factory restart of the base station and it still hasn't worked ... any ideas?
Hi wusid,
Thanks for using Apple Support Communities. This article has some steps to try if the Airport Extreme isn't appearing on your iOS devices:
AirPort base station doesn't appear in AirPort Utility 1.3 for iOS
http://support.apple.com/kb/TS4601
This article would be for troubleshooting on the Mac:
AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3
http://support.apple.com/kb/TS4597
Cheers,
- Ari
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You don't need the disk, you can download and install the application that you need.
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I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?
apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
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Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
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Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together. -
I have an airport extreme base station and have no clue how to change to a pawword type network from the network i have now that is free to the neighbor hood.
Which version of the AirPort Utility are you using?
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Read the user guide:
http://support.apple.com/manuals/#airport -
I am trying to connect a NetGear Wifi Range Extender to my existing Wifi. I have an Airport Extreme Base Station and I am also connected to a Vonage Phone Router. Any help would be appreciated?
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And use no wireless security as a test.. if that works.. then use WPA1 & 2.. as often old equipment using WPA2 is not compatible.
If it fails with simple name.. fixed channel and no security. Sorry it is not compatible at all.. it happens.
If your AE is G wireless or earlier model.. really the time has come for replacement.
If your Express is G wireless model it is not supported.. and is too old to bother with expect I guess if you want to run audio to a speaker.
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Hi I have an airport extreme base station And trying to dial on windows
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Thanks to all that leave feedbackIf you are using dial-up.
Jon Sevy has a Java Utility for this purpose.
You will need Java in order to run the utility
http://www.java.com -
Hello I am new to this and I have a older model Powerbook G4 I can not find a charger nowhere. Can someone please help me figure out where I can get one? I wanna give it to my 11 year old daughter.
There are generic power adapters for use with old model Apple portables such as this http://eshop.macsales.com/item/NewerTech/APLPBI65W/ available online; a few of them out there may not have much of a guaranty or look like the original model.
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Yet be sure to not get a Magsafe adapter, since the connector & power won't work. The older iBook G4 power adapter and PowerBook G4 units are fairly similar; but note the details below. A 45w adapter for early white iBook (G3) probably won't do when a later model wants at least 60w.
•About original PowerPC-Based Mac Notebooks:
Identifying the right power adapter & power cord
http://support.apple.com/kb/ht1565
PS: you could try & contact wegenermedia in SC
about this kind of part; they may have something.
Good luck & happy computing! -
I am looking for the updated wireless utility or updated firmware for my airport extreme.
The maximum OSX for a 2007 17" MBP is Lion, 10.7.5. stedman1 is correct.
Ciao. -
Where can I find the Serial number if the unit was stolen?
From an apple support page:
iTunes
Connect iPod to your computer.
When iPod appears in iTunes, select it on the left side of the iTunes window under Devices.
Click the Summary tab, and your iPod's serial number will display on screen. For iPod shuffle (1st and 2nd generation), click the Settings tab.
If your iPod is not currently connected to your computer, but has been connected to your iTunes library before, follow these instructions:
Hold down the Control key and choose Help > About iTunes (Windows) or iTunes > About iTunes (Mac).
Release the Control key.
As the iTunes and QuickTime version information scrolls, you will see the serial number of the last connected iPod as well as the last connected iPhone's serial number and IMEI.
Tips:
Hold down the Option key (Shift key in Windows) to reverse the scrolling.
Press the Space bar to pause the scrolling.
You can copy this information to the Clipboard and and paste it into a document.
In Mac OS X, choose Edit > Copy (or Command-C).
In Windows, press Control-C.
Note: In iTunes, when you view the iPod serial number, you can choose Edit > Copy to put the serial number on the Clipboard. You can then paste the serial number into an email or web page (for registration, for example). -
Have 2 airport extreme base stations connected in chain. Airport utility shows slave unit without power. However, power is on slave unit, but status lights do not show up at all. Small green lights at each back port blink. Anyone have any ideas?
Unfortunately, you are describing the symptoms of an AirPort Extreme with a failing (or failed) internal power supply.
As a last resort, try a Factory Default Reset on the AirPort Extreme as follows:
Power off the AirPort by pulling the power cord
Wait a minute or two
Hold in the reset button first, and keep holding it in for an additional 8-10 seconds while you simultaneously plug the power back into the AirPort
Release the reset button and allow a full minute for the AirPort to restart
Now try to configure the AirPort again. If you continue to see the same symptoms as before, the AirPort will need to be replaced. -
Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?
Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule -
Hi I'm from Australia.
If I buy an Apple Airport Extreme Base Station and I have an Optus Cable internet. Do I really need an Apple Care Protection? or I don't have to?Any specific recommendations for a standalone ADSL modem though?
Always a good idea to use the modem that your service provider supplies or recommends....often free....since you know that it will be supported in the event of connection difficulties.
I have made the mistake of choosing the "best" modem based on test reports....only to find out later that the ISP would not offer any support when I was having connection difficulties.
The ISP blamed the modem. The modem support folks blamed the ISP. -
I have an Airport Extreme Base Station now and I would like to know if I can use an Airport Express to extend my wifi network or do I have to use another Airport Extreme Base Station.
This AirPort Express:
http://www.apple.com/airportexpress/
It is the only Express with 2 Ethernet ports. All others are "old"
Apple does not specify a model number in their product information, but it is A1392 in the U.S. I do not know if Apple uses different model numbers in other countries. -
Airport Extreme Base Station and 2wire Modem / Router
I have Yahoo DSL with a 2wire modem / wireless router combo. I have an iMac and a MacBook both running Leopard. I can't seem to get the Back to my Mac feature to work. I'm currently running the trial version of .Mac. I'd like to get a full .Mac account but I want to be sure I can utilize the Back to my Mac feature. If I were to bridge an Airport Extreme Base Station to the 2wire would that solve my issue with Back to my Mac. Additionally I like the idea of being able to plug a printer of external hard drive into the Airport Extreme.
Any advice is greatly appreciated.I got it to work. I purchased the Airport Extreme Base Station and took the following steps which I found here http://forums.macosxhints.com/archive/index.php/t-68141.html
First connect directly to the 2Wire with the Ethernet cable.
Instructions from 2Wire:
1. Clear the HomePortal to Factory State –can be accomplished two ways
2. Go to http://homeportal/management
3. Click on Resets
4. Click on Reset to Factory State
5. Click Continue
6. Have customer press Hardware Reset button with paperclip (HG products only and BellSouth HWs)
7. Have customer unbend a paperclip
8. Have customer insert paperclip into recess for Hardware Reset button (outlined with Red circle) on back of HomePortal.
9. Hold paper clip in for ten (10) full seconds
Next steps:
1. Go to http://homeportal/management again
2. Click on Configure under Broadband Link
3. Enter VPI 0 and VCI 35
4. Click on Disable PVC Search
5. Set Connection Type to Direct IP
6. Click Submit/Save
7. Have cu go to http://homeportal/management
8. Click on Configure Services
9. Have cu Uncheck Enable Routing
10. Click Submit
Airport configuration:
1. Open the AirPort Admin Utility and select your Base Station.
2. Click Configure and enter your password.
3. Click the Internet tab.
4. Choose PPP over Ethernet (PPPoE) from the Connect using pop-up menu.
5. If required by your ISP, enter your user name, password and service name in the appropriate fields. ( Your name and password is you full email including the @sbcglobal.net part and your email password)
6. Click Update.
7. After the base station restarts itself, quit the AirPort Admin Utility.
If that doesn’t work call apple and they should be able to help with the airport configuration.
Back to My Mac now works. Hope this helps someone else.
Message was edited by: WalrusBoy
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