I have an alert on my phone to say i haven't backed up my icloud storage. my phone is locked and i'm unable to use it or turn it off. i haven't paid my latest suscription fee... could this be the reason y??
My Iphone 4 is coming up with an Icloud Backup alert... i cannot get out of it or do anything even though i am pressing the ok button it still stays there and i can't even turn my phone off. I haven't renewed my subscription as yet but want to but obviously can't get past this alert message. Does anyone have any information or ideas of how i get my phone to work as i cannot even receive calls or do anything with it. Thanks
Thanks so much Omg Its something as simple as that lol cheers mate!
Similar Messages
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My Ipad is locked and I can´t do anything it says it must sync with Icloud but does not seems to do this know even if It is connected to wifi, charged and is locked. I can´t do anything right now...
In order to backup to iCloud the iPad must be plugged into a power source, connected to WiFi and locked - meaning that it must be asleep - or with the lock screen only visible. This is for automatic backups.
If the iPad is not responding at all to any user input, try restarting it or resetting it and see if you can take the steps necessary to back up. You can initiate the backup manually as well.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
my phone is locked and is asking for a 4digit code. I have not idea what that would be. I have entered every thing I can thing of and nothing works. Please help.
If you are unable to remember your code you will need to restore the iPhone. Take a look at this link, http://support.apple.com/kb/HT1212
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I never set up a PIN but my Phone is locked and requiring one. Do I have to loose everything and do a factory reset?
This is very strange Angela! Let's explore options to unlock your phone! What is your phone model, please?
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
how can i format an iphone with an differant apple id ?... the phone is locked and it needs the original apple id to activate it which i dont have .... help me
Moh'd . Hassan wrote:
how can i format an iphone with an differant apple id ?... the phone is locked and it needs the original apple id to activate it which i dont have .... help me
Then get the previous owner to remove it: Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support -
I have been using iCloud since it came out to coordinate my schedules from my phone, ipad and Mac laptop. Last week they stopped synching...I can't upgrade past OS 5.1.1. b/c of memory (1st generation iPad and iPhone 4s). Could this cause the problem after the release of the new OS?
Welcome to the Apple Community.
First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings. -
My fully charged iPhone has a black screen and is not responding but has Siri and sound. I connected to laptop and iTunes gives error msg indicating phone is locked and I to enter passcode. but I can't enter the passcode because the screen is black. I have never syncd with iTunes. What can I do to get my phone back?
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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HT1766 what do i do when my phone is locked and it says to connect to itunes?
what do i do when my phone is locked and it says to connect to itunes?
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
Trying to update iTunes on iPhone 4s. Went to site, selected download, says thank you. Plug phone into computer and pops up cannot be used phone requires 10.5 blah blah blah. What m I doing wrong?
i used to have no trouble downloading music on my iphone 4s from i tunes, but now it just says cant download try later. is this caused by not having the current update or something else?
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my phone is locked, so I am unable to get the serial number or anything else---the store told me to go to Itunes, but it states that it's locked which I already know---how can I unlocked or go back to factory reset
If you have forgotten the passcode for your phone, see this support document. http://support.apple.com/kb/ht1212
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My i phone got locked and its not opening by my apple id
Sir my i phone is locked and when i opening it is asking for apple id and password so i gave it but still not opening so i tried to reset my password by reset password mail is not coming on my gmail id ply help m i am , i am in big problems because of this
Shantanu
<Personal Information Edited by Host>You have owned the iPhone from new?? or have you purchased it second hand
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I phone 4 locked by AT&T, can I use WIFI in another countries?
I bought my Iphone 4 in USA. I am going to Japan. As I know, as long as my phone is locked by AT&T, i cannot use in another countries, how about WIFI? Can I use WIFI in Japan even my Iphone is locked by AT&T?
Wifi has nothing to do with the lock. That is why you can turn the iPhone to Airplane mode and then turn the Wifi back on. If you have an iPhone 4, is it out of contract? If so, you can request an unlock from AT&T so you can use a local SIM card in Japan too.
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My phone is locked and voice over is on, can't unlock phone
My phone is locked and voice over is on, I can't unlock my phone...any ideas???
Not clear just wht you have done...do you have a passcode set and did you misentering the passcode? If so you need to restore using the recovery mode described in http://support.apple.com/kb/HT1212
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my phone is locked and show (this iphone is currently linked to an apple ID sign in with the appleID that was used to set up this iPhone.
i put my Apple ID and password but dosnt work what shoul i do help pleaseFind My iPhone Activation Lock- Removing a device from a previous owner’s account
You will have to find the person whose Apple ID is currently tied to the phone. Only they can remove the activation lock. If you are unable to find them or they won't remove the lock, then your phone is useless. Take it back to the vendor and get your money back if you can. -
My daughter received an I phone for Christmas and we set it up using my iTunes account. She just received an iPad and wants to set up her own iTunes account. How do we do that without losing all of her content that she added to my iTunes account. I have home sharing on my account.
Welcome to the Apple Community.
If she creates her own iTunes account she can't use any protected content purchased under another account. She can play unprotected content synced from an iTunes library on a computer, but she can only download content from the cloud that is purchased under her account.
It's a pain I know, but the longer you put off the move, the worse the situation will become.
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