I have an app that am trying to download an update...But my old apple id keeps coming up and is no longer active and it asks for the password to proceed for the update.  how do i change this to my current apple id?

I have an old app game that am trying to update, but my old apple id keep coming up and i no longer use that id .  how do i change that id so i can update this app?  Is it because that app was purchased under that old id?

Apps will always be tied to the account from which it is purchased and will always have to updated suing that account.

Similar Messages

  • Dear Friends...... I have an ipad 2 32gb with wifi and 3g enabled sim..... i bought it second hand .... and now if am going to download any games it is showing me an email id and asking for its password... please guide me how can i change this setting

    Dear Friends...... I have an ipad 2 32gb with wifi and 3g enabled sim..... i bought it second hand .... and now if am going to download any games it is showing me an email id and asking for its password... please guide me how can i change this setting to my email id and password

    Tap on the id in Settings > Store and log out of it and then login with your id. Any content already on the iPad will be tied to the previous owner's id and it can't be copied or transferred to your id - so it's probably best to do restore the iPad back to factory defaults and start as from new with it : Settings > General > Reset > Erase All Contents And Settings

  • TS1702 I have three apps that I tried to update and now they are stuck in waiting how do I fix this

    I have three apps that I tried to update and now they are frozen any ideas on how I can fix this

    You can try any or all of these suggestions that have worked for others in the past .... But ... YMMV.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
    If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

  • Since I upgraded to IOS7 the iCloud update app shows an old email address.  How do I change this to my current email address?

    I upgraded to IOS 7.0.2 and now the guide for iCloud update shows my old email address.  How do I change this to my current email address?

    Go to Settings>icloud, scroll to bottom of screen and tap Delete Account.  Then log in using a different ID.

  • I've transferred my old number to my new iphone 5, but it is still showing the original number in my contacts.  How do I change this?

    I've transferred my old no to my new iphone 5, but it is still showing the original number in my contacts.  How do I change this?

    Skip the iCloud sign in for now.
    Once you reach the home page, go to settings and sign out of FaceTime and Messages.  This should also sign you out of iCloud.
    Go to iCloud in settings and sign in with the correct Apple ID.
    If that does not work
    Skip the iCloud sign in
    Go to Apple ID.apple.com and sign in
    Change your Apple ID to the old one
    Delete iCloud account on your device with the old Apple ID and the same password.
    Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
    Sign into iCloud on your device with the correct Apple ID and password

  • When i open safari 8.0 it never open in the full screen mode.....only the small window.....how can i change this? thx

    when i open safari 8.0 it never open in the full screen mode.....only the small window.....how can i change this? thx

    I have the same question.  This is also made more difficult as apple has taken away the handy full screen icon on the upper right hand corner.

  • My iPhone 4S appears to be using an old Apple ID.  How can I change this to my current one?

    My iPhone 4S appears to be using an old Apple ID and keeps asking for my sign in.  How can I change this to my current ID -this applied to iCloud only.

    Thanks for the response -
    Unfortunately - I can not use my Old Apple ID at all - Apple/Itunes is not recognizing it at all.  I thought about your last suggestion and the system is not accepting the old ID and password.  I believe this is because the old id (email address) is associated to a service (Verizon) that I no long have.  When I discontinued service with Verizon, their email address that I used as my Old apple ID become invalid.
    I am sure this scenario happens frequently - hopefully Apple can find a better solution in the future.
    Thanks,
        dr

  • I have an app that I started to download. It is stuck in "downloading" and I cannot get it off my iPad. The "x" won't appear when I hold down on the app icon.

    I have an app that I started to download. It is stuck in "downloading" and I cannot get it off my iPad. The "x" won't appear when I hold down on the app icon.

    Boot off your iPad and turn it back on.  Hold the button on the top until the "slide to power off" shows up. When you boot back up it will be gone and then you can re-install the app.

  • I have an app that i want to download on my mac pro.  it will not let me because it was not approved.  i know the app is ok.  how do i get it downloaded?

    i have an app that i want to download on my mac pro.  it will not let me because it was not approved.  i know the app is ok.  how do i get it downloaded?

    What are you referring with not approved? What happens when you try to download it? If you see an error, copy it here. At first, I suspect that Gatekeeper may be the reason why you can't install that app > http://support.apple.com/kb/HT5290?viewlocale=en_US&locale=en_US

  • I have many apps that say they are downloading but have stoped

    Since the OS7 ipdate I have many apps that have stoped working because they are "updating". This has been like this for 5 6 days now. I have looked at the App Store under purchased and none of my apps say update. When I try to open a darkened app from this page it locked up my mini.  Will I have to do a reset????

    If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
    If that doesn't work:
    •  Log out of your iTunes store account.  Go to Settings > Store > Sign Out Then press the Home button.
    • Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
    • After restart, the Waiting should be gone.
     Cheers, Tom

  • Adobe Forms central stores templates in the profile space.... How can I change this location?

    For some strange reason Adobe forms Central fills up your profile space with loads of templates... I need to change this loaction. The only other options are to edit group policy or edit the registry. This seems a bit silly as this is the standard way for companies to control profile space of employees

    Here's a better place to ask (email): [email protected]
    hth,
    Ben

  • I have an app that crashes when I run one function, but no one else I know with the same app experiences the crash.  I checked my Diagnostics

    I have an app called Astrogold that crashes when I run one function, but no one else I know with the same app experiences the crash.  The app writes several different reports, and gives the option of sending them as PDF files.  All the other reports generate fine, but one of them....and that one crashes the app while it is trying to generate the report.
    Note:  it only crashes the display.  If I double click the home button I see the app itself is still running.
    I checked my Diagnostics & Usage data, and noticed that every time the app crashes a LowMemory report is created.  I looked at the LowMemory report and see that the Largest process is Astrogold.  But I don't see any reports with the name of the app itself.
    I have an iPhone 5c, and according to iTunes I have 2.25 GB Free.
    Below is the actual LowMemory report.  Can anyone make any suggestions?
    name":"astrogold","bug_type":"109","os_version":"iPhone OS 7.1.2 (11D257)","bundleID":"com.esotech.astrogold","version":"4.2.4 (4.2)","app_name":"astrogold"}
    Incident Identifier: 257B47E8-3A4D-4C64-8E9F-71D33C905548
    CrashReporter Key:   cfa389285f4559a21d797bfeec6a78c584e798d6
    Hardware Model:      iPhone5,4
    Process:             astrogold [18906]
    Path:                /var/mobile/Applications/D8301675-652C-4472-A168-CF3F141C5F58/astrogold.app/ast rogold
    Identifier:          com.esotech.astrogold
    Version:             4.2.4 (4.2)
    Code Type:           ARM (Native)
    Parent Process:      launchd [1]
    Date/Time:           2014-08-31 13:15:13.616 +0800
    OS Version:          iOS 7.1.2 (11D257)
    Report Version:      104
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Triggered by Thread:  0
    Thread 0 Crashed:
    0   libsystem_kernel.dylib         0x399a51f0 0x39992000 + 78320
    1   libsystem_pthread.dylib        0x39a0d7b2 0x39a0a000 + 14258
    2   libsystem_c.dylib              0x39955ff4 0x3990c000 + 303092
    3   libsystem_malloc.dylib         0x399ccd20 0x399ca000 + 11552
    4   libobjc.A.dylib                0x393f73a4 0x393ed000 + 41892
    5   libobjc.A.dylib                0x393ffb66 0x393ed000 + 76646
    6   astrogold                      0x001be574 0xe2000 + 902516
    7   astrogold                      0x001be774 0xe2000 + 903028
    8   astrogold                      0x001a2910 0xe2000 + 788752
    9   astrogold                      0x001a40fa 0xe2000 + 794874
    10  UIKit                          0x315ba174 0x3147c000 + 1302900
    11  UIKit                          0x315613d6 0x3147c000 + 938966
    12  UIKit                          0x31560c2c 0x3147c000 + 937004
    13  UIKit                          0x314872e0 0x3147c000 + 45792
    14  QuartzCore                     0x31103316 0x310f7000 + 49942
    15  QuartzCore                     0x310feb3a 0x310f7000 + 31546
    16  QuartzCore                     0x310fe9cc 0x310f7000 + 31180
    17  QuartzCore                     0x310fe3e0 0x310f7000 + 29664
    18  QuartzCore                     0x310fe1f2 0x310f7000 + 29170
    19  QuartzCore                     0x310f7f18 0x310f7000 + 3864
    20  CoreFoundation                 0x2ec20ff6 0x2eb81000 + 655350
    21  CoreFoundation                 0x2ec1e982 0x2eb81000 + 645506
    22  CoreFoundation                 0x2ec1ecce 0x2eb81000 + 646350
    23  CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
    24  CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
    25  GraphicsServices               0x33af86ce 0x33aef000 + 38606
    26  UIKit                          0x314ea86c 0x3147c000 + 452716
    27  astrogold                      0x000e9136 0xe2000 + 28982
    28  libdyld.dylib                  0x398eeab4 0x398ed000 + 6836
    Thread 1:
    0   libsystem_kernel.dylib         0x39992804 0x39992000 + 2052
    1   libdispatch.dylib              0x398e1050 0x398d9000 + 32848
    2   libdispatch.dylib              0x398db2de 0x398d9000 + 8926
    Thread 2:
    0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
    1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
    2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
    3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
    4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
    5   CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
    6   Foundation                     0x2f57d492 0x2f572000 + 46226
    7   Foundation                     0x2f5ce254 0x2f572000 + 377428
    8   astrogold                      0x00408f30 0xe2000 + 3305264
    9   Foundation                     0x2f63fa0a 0x2f572000 + 842250
    10  libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    11  libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    12  libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 3 name:  com.apple.NSURLConnectionLoader
    Thread 3:
    0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
    1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
    2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
    3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
    4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
    5   CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
    6   Foundation                     0x2f5ca23c 0x2f572000 + 361020
    7   Foundation                     0x2f63fa0a 0x2f572000 + 842250
    8   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    9   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    10  libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 4 name:  com.apple.CFSocket.private
    Thread 4:
    0   libsystem_kernel.dylib         0x399a5434 0x39992000 + 78900
    1   CoreFoundation                 0x2ec244de 0x2eb81000 + 668894
    2   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    3   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    4   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 5:
    0   libsystem_kernel.dylib         0x399a5c70 0x39992000 + 81008
    1   libsystem_pthread.dylib        0x39a0ac1e 0x39a0a000 + 3102
    2   libsystem_pthread.dylib        0x39a0aad8 0x39a0a000 + 2776
    Thread 6:
    0   libsystem_platform.dylib       0x39a069a6 0x39a05000 + 6566
    1   libobjc.A.dylib                0x393ffad6 0x393ed000 + 76502
    2   CoreFoundation                 0x2eb86140 0x2eb81000 + 20800
    3   CoreFoundation                 0x2eb8c0dc 0x2eb81000 + 45276
    4   CoreFoundation                 0x2eb9f6e4 0x2eb81000 + 124644
    5   astrogold                      0x0019ed06 0xe2000 + 773382
    6   Foundation                     0x2f59a64c 0x2f572000 + 165452
    7   Foundation                     0x2f58a870 0x2f572000 + 100464
    8   Foundation                     0x2f62e740 0x2f572000 + 771904
    9   libdispatch.dylib              0x398de25a 0x398d9000 + 21082
    10  libdispatch.dylib              0x398df684 0x398d9000 + 26244
    11  libdispatch.dylib              0x398df8d8 0x398d9000 + 26840
    12  libsystem_pthread.dylib        0x39a0ac14 0x39a0a000 + 3092
    13  libsystem_pthread.dylib        0x39a0aad8 0x39a0a000 + 2776
    Thread 7:
    0   libsystem_kernel.dylib         0x399a5c70 0x39992000 + 81008
    1   libsystem_pthread.dylib        0x39a0ac1e 0x39a0a000 + 3102
    2   libsystem_pthread.dylib        0x39a0aad8 0x39a0a000 + 2776
    Thread 8:
    0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
    1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
    2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
    3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
    4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
    5   CoreFoundation                 0x2ebcd346 0x2eb81000 + 312134
    6   CoreMotion                     0x2f2484fc 0x2f20f000 + 234748
    7   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    8   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    9   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 9 name:  WebThread
    Thread 9:
    0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
    1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
    2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
    3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
    4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
    5   CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
    6   WebCore                        0x36ebfc70 0x36e01000 + 781424
    7   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    8   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    9   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 10 name:  JavaScriptCore::BlockFree
    Thread 10:
    0   libsystem_kernel.dylib         0x399a4f2c 0x39992000 + 77612
    1   libsystem_pthread.dylib        0x39a0bf62 0x39a0a000 + 8034
    2   libsystem_pthread.dylib        0x39a0cd9c 0x39a0a000 + 11676
    3   JavaScriptCore                 0x2fbb8308 0x2fba6000 + 74504
    4   JavaScriptCore                 0x2fbb5970 0x2fba6000 + 63856
    5   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    6   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    7   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 11 name:  JavaScriptCore::Marking
    Thread 11:
    0   libsystem_kernel.dylib         0x399a4f2c 0x39992000 + 77612
    1   libsystem_pthread.dylib        0x39a0bf62 0x39a0a000 + 8034
    2   libsystem_pthread.dylib        0x39a0cd9c 0x39a0a000 + 11676
    3   JavaScriptCore                 0x2fd56cb2 0x2fba6000 + 1772722
    4   JavaScriptCore                 0x2fd56d0c 0x2fba6000 + 1772812
    5   JavaScriptCore                 0x2fbb5970 0x2fba6000 + 63856
    6   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    7   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    8   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 0 crashed with ARM Thread State (32-bit):
        r0: 0x00000000    r1: 0x00000000      r2: 0x00000000      r3: 0x27d1f553
        r4: 0x00000006    r5: 0x3b90118c      r6: 0x0000000b      r7: 0x27d1f5bc
        r8: 0x0000000b    r9: 0x00000001     r10: 0x00626000     r11: 0x00000000
        ip: 0x00000148    sp: 0x27d1f5b0      lr: 0x39a0d7b7      pc: 0x399a51f0
      cpsr: 0x00000010
    Zane B Stein
    ("os_version":"iPhone OS 7.1.2 (11D257)","version":"104","bug_type":"198"}
    Incident Identifier: 3526E805-4C03-4956-83B6-2A4AB95B9EE4
    CrashReporter Key:   cfa389285f4559a21d797bfeec6a78c584e798d6
    Hardware Model:      iPhone5,4
    OS Version:          iPhone OS 7.1.2 (11D257)
    Kernel Version:      Darwin Kernel Version 14.0.0: Thu May 15 23:10:37 PDT 2014; root:xnu-2423.10.71~1/RELEASE_ARM_S5L8950X
    Date:                2014-09-02 14:24:12 +0800
    Time since snapshot: 220 ms
    Free pages:                              1448
    Active pages:                            17896
    Inactive pages:                          9268
    Speculative pages:                       11
    Throttled pages:                         209561
    Purgeable pages:                         261
    Wired pages:                             21682
    File-backed pages:                       26187
    Anonymous pages:                         988
    Compressions:                            456385
    Decompressions:                          85356
    Compressor Size:                         44
    Uncompressed Pages in Compressor:        59
    Largest process:   astrogold
    Processes
         Name                    <UUID>                       rpages       recent_max   fds      [reason]          (state)
    CloudKeychainPro <b9fbb8e4989732709cb18c481dfa61a9>          108              108  200                      (daemon) (idle)
        mediaremoted <051ef8b6e7c93fa49a0a2e15ea6e1f52>          193              193  200                      (daemon) (idle)
    MobileGestaltHel <c3c9c32948fe364f8103dd528164b610>          123              123  200                      (daemon) (idle)
             DuetLST <89027d811bd73931a4d45f71c9bbebc7>          472              472  200                      (daemon) (idle)
        itunesstored <00f47fa85c623cee9d55c9b004ba561d>         1426             1426  200                      (daemon) (idle)
                 lsd <8d2569b7b89033328609c73d07410b55>          149              149  200                      (daemon) (idle)
            sandboxd <712c543459bf3d81b0ec88bba199d802>           96               96  200                      (daemon) (idle)
                geod <6e5e9ae33f8638b7be848eac2c1ef70b>          166              166  200                      (daemon) (idle)
             assetsd <6f28405c4c1b35e9aff946c1c4799c0f>          868              868  200                      (daemon) (idle)
            installd <185a1eaa735b3aa38d98092ba8493ba0>          201              201  200                      (daemon) (idle)
           securityd <47657a3a48573d6a8e52ef4cc868248c>          617              617  200                      (daemon) (idle)
    networkd_privile <234d3717143e3bbba12acc5de334deaf>           81               81  200                      (daemon) (idle)
           accountsd <5a5640b47fe637bebb6254deff26eaee>          438              438  200                      (daemon) (idle)
            routined <d5590a1879153ed284886271907ea8fa>          344              344  200                      (daemon) (idle)
    EscrowSecurityAl <d0a689490be631efac2c764fe93300dc>          166              166  200                      (daemon)
            mstreamd <a2bb6401f1d63c7aa320a817d8839522>          406              406  200                      (daemon)
                tccd <ad9819a843e93a1680335febb52c7cc3>          227              227  200                      (daemon)
                 kbd <eba296f6bd4938688fa16a5e39fa477c>         2319             2319  200                      (daemon)
           CVMServer <c95a902a5ae331c2a5239b6cf98a0617>           89               89  200                      (daemon)
           astrogold <58c53f7c8e8931ec823713195426f59c>       166401           166401  200  [per-process-limit] (frontmost) (resume)
    identityservices <d1b907f8a41e3ebd9f270aa846040b07>          581              581  100                      (daemon)
               wifid <2b4c0ddf1a8439838868bf2be61d8bf1>         1286             1286   25                      (daemon)
             syslogd <5c06b8eec36032b49cc9421348ba47ea>          132              132   50                      (daemon)
           locationd <b813efaa4a6a314cafdbbd9b88c30796>         1732             1732  100                      (daemon)
              powerd <bd077d109d773bcd9041153b30ea034a>          128              129  100                      (daemon)
             imagent <79bd0fedda583ae3822051093f7681b5>          571              571  100                      (daemon)
                 vmd <f44f0a6a37293606865eb8862c10b653>          188              188  100                      (daemon)
       iaptransportd <818588012ed93eb7a10ccb22d8acadfe>          223              223   50                      (daemon)
        mediaserverd <e40c7476d9fe3d759bfd28b8d68dc7ba>         2233             2233  200                      (daemon)
       mDNSResponder <60e905f9582a3090ab6e7a257454389e>          226              226  100                      (daemon)
                apsd <b7e19d27180e34aba845e475eae7d3db>          510              510  100                      (daemon)
         dataaccessd <fdf81960fb903bd68616117fd29ce277>         2563             2563  200                      (daemon)
            sharingd <2c731a1c182637a39b004694b2a5e23d>          508              508   50                      (daemon)
        mobileassetd <08440fa17b3537afb347cf78aa039a67>          565              565  200                      (daemon)
         SpringBoard <f73e83ffc898302394baa2042ca232fd>         9211             9211  100                    
          backboardd <b5d33ca6da9c33d48e2c8ccb9930c3dc>         8716             8716   50                      (daemon)
          aggregated <3e381378eb7f3dd2846920cb5db91265>          523              523   50                      (daemon)
           lockdownd <d998e2bac7663966bd0285c07ed89111>          276              276  100                      (daemon)
             configd <20b29bb0286e347ebe7c42aa8ee421c9>          462              462  100                      (daemon)
           fseventsd <8876b6f5a0c13024a12cb3e148ddab61>          303              303  100                      (daemon)
        fairplayd.H2 <243ccf92ad4d34cbb4fdf7e078d55141>          130              130  100                      (daemon)
       wirelessproxd <47699be4861c30abbb375e1d3b9e15dc>          153              153  100                      (daemon)
            BTServer <51d0d4421dc73abf9d4844e2b155c340>          536              536  100                      (daemon)
           distnoted <7895f761ec323e31a356860060f8713d>          155              155  100                      (daemon)
      UserEventAgent <9aedc371d1c037e7b5d7b5577f0424a8>          756              756  100                      (daemon)
    WirelessCoexMana <f5dcce7805a9308bbbcf2d52751385ef>          132              132  100                      (daemon)
            networkd <148d4512d2c43efc95bafd487fd97f4a>          577              577  100                      (daemon)
    filecoordination <7b1b1b1b4fe0364c8e0adfd90f78b4a9>          207              207  200                      (daemon)
       medialibraryd <fdf252b3fb1a3646a836c0c3b5840464>          634              634  200                      (daemon)
         touchsetupd <0a4f35337aa13e55a3d7e56296499e14>          154              154  200                      (daemon)
                 ubd <30a03e11a5c43c7cbd6ecd1aaef27841>          470              470  200                      (daemon)
          CommCenter <463e099ed64e30ad9433b8ea3f4a4e94>         2039             2039  100                      (daemon)
             notifyd <5b4c0731afd533179b295e4f39e589d6>          335              335  100                      (daemon)
    **End**
    <Post Edited By Host>

    Thank you for your reply.
    >You can double-click the home button and then swipe upwards on the thumbnail of the app to force it closed.
    Did that
    >After that, power the phone off and back on again, test.
    Did that
    >If still a problem, force close the app again and then reset the phone, holding the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot, test.
    Did that
    >If still a problem, then connect the device to iTunes and restore from backup.
    Did that
    >If that does not work, it is possible there is something corrupt in the backup. The final step is restore as new, not from a backup.
    This is the only thing I had not done before I posted my initial request for help.  I will work on that....it's a last resort I was hoping not to do, but it sounds like I've already done everything else.
    Thank you.

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