I have an app that says waiting and is grayed out but when I look in the app store it only gives me the option to open it - I have tried rebooting, signing out and back into the app store - not sure what to do?

And of course it is my Candy Crush app so I am being tortured! Does anyone have any ideas on how to fix it? Thanks!

I reset my iphone, and pandora was installed in the same folder I had it on my iphone 4. Problem solved!

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Okay so about four days ago my ipad says it has apps to update but whenever i go to the update apps page it will not load and i have tried rebooting signing out but nothing will work, any suggestions?

Okay so about four days ago my ipad says it has apps to update but whenever i go to the update apps page it will not load and i have tried rebooting signing out but nothing will work, any suggestions?

If you are getting the blank app update screen, many, many people are having this problem over the last couple of days. It is a problem that Apple must fix now.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.

How do you install apps that says waiting

How do I install apps that say waiting that wont budge

If the apps are downloaded from the App Store, connect to WIFI network and click on the app, make sure your iPhone is charging and keep moving the screen so it wont go on stand by.
When it says loading and you see the bar loading you can just leave your iPhone alone and wait until it's downloaded.

I just bought iphone 5 and my itunes says I need itunes 10.7 But when I look for upgrades it says I have the current version of itunes. HELP!

I just bought iphone 5 and my itunes says I need itunes 10.7 But when I look for upgrades it says I have the current version of itunes. HELP!

I am so sorry I am frustrating you. This is the first time I have used this community and am leanring as I go. I am not able to see the entire post that you leave, unless I look at it on my phone (email)--I am so sorry. You have no idea how much i appreciate your help. Yes, I see that I can get the later version of OS software, but its not availabe for immediate download. My only options appear to be having it shipped, or going to the store to purchase. And if you know of another way that I can access all of my itunes library music on my new phone withouth using itunes, I would love to hear about it.--thanks and again i am so sorry for frustrating you.

HT4009 Unfortunately, I keep getting the error "can not connect to iTunes. Code:0" I've tried rebooting, signing out of my apple ID, can someone please help or advise me on what to do? Many thanks, Ryan

Unfortunately, I keep getting the error "can not connect to iTunes. Code:0" I've tried rebooting, signing out of my apple ID, can someone please help or advise me on what to do? Many thanks, Ryan

hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo

My ipod wont sync music from my computer but somtimes it shows up that the music is on it but when i look on my ipod there is only one song

My ipod wont sync music from my computer but sometimes it says in the summary that music is on it but when i look on my ipod there is only one song.

its a ipod touch 4g

I had reached the maximum authorized devices under my iTune account. I am trying to deauthorize two but when I log to my iTune account it only give the option of deauthorize all

I had reached the maximum authorized devices under my iTune account (5 devices). I am trying to deauthorize two but when I log to my iTune account it only give the option of deauthorize all which I don't want to do.

To individually unauthorize devices, you need to go to them, either physically or through Virtual Network Computing, and use the Deauthorize this Computer command.
(124901)

Saying unable to download? Have tried rebooting, signing out and back in.

Why is it saying unable to download (tv episode) ? Have tried rebooting and signing out and back in iTunes. Have a strong wifi connection.

Hi The gosling!
Try finding your purchase in your past purchases list and see if you can download it from there:
Download past purchases
http://support.apple.com/kb/ht2519
If it is there but you are still unable to download it, then use the following information to report an issue with this purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
If it does not show up in your purchases list, return to the product page on the iTunes Store and attempt the purchase again. Thanks for coming to the Apple Support Communities!
Cheers,
Braden

How can I submit assignments online using my ipad, I have an app where I can store as well as create Microsoft office documents but when I browse to submit an assignment it only gives me the option to look in my camera roll.

I have an ipad 2 I am a new apple user except for my iPod. I purchased the ipad for school but I am a little confused. I have downloaded an app that allows me to create and store Microsoft office documents. I am enrolled in an online college and when I submit documents it makes me browse for them, the only problem with this is that when I try to submit a document from my ipad on my ipad it only brings up the option in the browse as the camera roll.

Your best bet is to contact the app developer or give another browser a try. Safari can be limited in what it'll allow you to do while other browsers have more functionality. I'd check with the tech support for your online school and then with the app developer. They can give you more specific help than we can with what limited info you've given us.

I have apps that say waiting, but will not start download

can anyone help

Turn your iDevice off the back on (or you can alternatively reset it)
Make sure you are connected to a wi-fi network
Try and download an app and see if it says 'waiting' (if it does go to step 4)
Go into the App Store app on your iDevice and see if you are currently downloading anything
Then Open up the iTunes app on your iDevice, go to 'More', the 'Downloads' and see if anything is there
If there is download it and if you don't want it you can delete it afterwards (you can't delete it while it is downloading
Go back onto your home screen and your app should be downloading

When I use maps, and search directions using the public transport, it only gives me one option.. Why cant I decide to use the train or the bus? because on this occasion its not showing me to use the tube despite this being the obvious and quickest way?

I am trying to get directions around london using the 'maps' on the homepage, however when I ask for the directions to use public transport it isn't using the london underground? why..?

hello, this sounds like an issue with adware present on your pc. please perform all these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]]

I go to options and check remember passwords but when i go onto a site it won't give me the save option and when i go back to see if it is checked it has unchecked itself. how can i fix this problem?

the question says it all
== This happened ==
Every time Firefox opened

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
See also http://kb.mozillazine.org/Preferences_not_saved and [[Preferences are not saved]]

HT3819 I have an iphone4s and recently purchased a 5 for my wife. If I plug her phone into my computer will the music in my player sync into her phone? When I connect it I'm prompted to chose set up a new phone or backup, not sure what to do. Her phon

I have an iphone 4s and recently purchased a 5 for my wife. When I plug her phone into our computer I'm asked if I want to set up as a new phone or back up. I'm not sure what to do her phone is already set up with an icloud account. Can I sync her phone with the player that I have installed and transfer content to her phone or will my phone be removed from the player?

Set up as new, since it newer has been connected to iTunes. Your iPhone will remain on iTunes. I have 4 different devices on my iTunes with no problems.
And regarding the sync - it will sync whatever you tell it to sync on iTunes.

I have a macbook pro and an Iphone, but when I look for them in find my iphone, I see ten in different accounts, WHY?

I have a macbook pro and an Iphone, but when I look for them in find my iphone, I see them in different accounts, WHY?

Could they be signed onto iCloud with different Apple IDs?

My computer says I am connected to wifi, but when I go to use the internet, I am not connected. What do I do?

I have tried to reset my wifi and use different wifi systems. I am in college, so I have tried to use the internet both on campus and in my home in Dallas, neither of which worked. I JUST WANT TO HAVE INTERNET.

My computer says I am connected to wifi, but when I go to use the Internet, I am not connected.
Usually when this occurs on one Wifi and Internet connection, the wifi router is working, but the router connection to the Internet Service Provider is broken. Resetting the modem or router/modem combination often results in a new connection to the ISP being established (baring any data caps limits, line, modem or ISP troubles)
However your mentioning it's not connecting anywhere your going on wifi or Internet, which could mean your machine has been compromised and possibly blacklisted until it's cleaned up of malware, or you tried to self solve your earlier issues and messed up your Network settings.
I tend to lesser think it's a actual hardware problem, but it might come to that eventually.
You should test the compromised/blacklist theroy by using a Ethernet cable to the modem you know has a good Internet on and powering on/off the modem. (if a router/modem combination, then no need). If you get Internet and not kicked off in a few minutes, then your machine is fine, likely messed up Network settings are too blame.
You can clear everything out by creating a New Location by editing locations and creating a new one, also by going to Airport Advanced > Airport and deleting all the previous connections to start over new. Reboot.
Connect manually to your home network and save in Keychain when it asks.
If this is all too much for you, take it to a local PC/Mac repair shop as they specialize in software/network issues.

I have an app that says waiting and is grayed out but when I look in the app store it only gives me the option to open it - I have tried rebooting, signing out and back into the app store - not sure what to do?

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