I have an Apple charge on my credit card and don't know what it is for?

i Have a charge on my credit card and don't know what it is for. How can I find out?

You can view your account's purchase history via the Store > View Account menu option on your computer's iTunes : See your purchase history in the iTunes Store - Apple Support
Or you can view the last 90 days purchases on a browser via http://reportaproblem.apple.com
If it's for $1 or approximate local equivalent then have you changed the card details on your account ? If you have then it's likely to be a temporary store holding charge : iTunes Store & Mac App Store: About payment card authorization holds - Apple Support.

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HT5622 how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

Have a look at this link
http://support.apple.com/kb/ht2727

TS3988 My credit card was charged about $100 for 8 different transactions. Five were for 9.90. These dates are Aug. 6, 7, 28 and 29. I have not ordered anything and don't know what they are for.

My credit card was charged about $100 for 8 different transactions. Five amounts were $9.90. These dates are Aug 6, 7, 28 and 29. I have not ordered anything and don't know what they are for. Please help me. Linda Feddersen

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
Linda.. if you have not done so, contact your credit card company so they can monitor your account.
And change your Apple ID password ASAP > Apple ID: Changing your password

They have a symbol that is on the top right hand corner and don't know what it is for .. It's a little lock with a circle around it.. Can u help me please???

I have a symbol on the top right hand corner and don't know what it is!! It's a little lock with a circle around it?? Help please???

It's Orientation Lock, which will kee the screen from rotating when you rotate the device.
It's accessible from Command Center- swipe up from the bottom of the screen. You should see the icon to turn Orientation Lock on or off.

HT3702 I have almost $60 charged on my credit card and I did not make a purchase. Support is very difficult with Apple.

I am very frustrated and find it difficult to get the answers that I need. Again, I just recently got my credit card bill. On the bill were to charges from itunes, of which I am not responsible for. There is roughly $60 charged to my credit card, charges I did not make. Could someone from apple please contact me. Could someone please help me to correct this error?
Sincerely,
Jillane P.
<Personal Information Edited by Host>

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I want to keep my account from renewing with my credit card and don't know how to do it.

How can I prevent my I Tunes Account from being renewed each year with my credit card?

There is no charge for the iTunes Store or an Apple ID unless you buy something or have subscribed to something, and there is no "renewal" of either an iTunes Store account or Apple ID required, so there's nothing you need to do.

HT1933 i have noticed a charge on my credit card i don't remember making from iTunes

hello

Have you checked the purchase history on your account e.g. you didn't have any pre-orders and/or any auto-renewing subscriptions ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have two Apple accounts the one on my phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by

I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.

You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID

HT1689 I have had 3 amounts deducted from my credit card in the last 3 days, I don't know what it's for and can't find anything on my account history, can't get a real person in apple to talk to !

3 amounts deducted from my credit card by I tunes E, don't know what they are for, not showing on history also no e mail receipt,
I haven't knowingly bought anything, any ideas what this could be ?

You haven't made any in-app purchases or have any auto-renewing subscriptions ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge of $1, or the approximate equivalent in your country's currency, may be applied to check that the details are correct and valid, but which should disappear within a few days) then you can contact iTunes Support via this page and ask if they can help identify what they are from : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have noticed incorrect charges on my credit card.you have been taking money from my account????

i have noticed incorrect charges on my credit card.you have been taking money from my account????

If you update your billing information, the iTunes Store will place an authorization hold on your payment card account, usually in the amount of 1 USD, to verify your account information. It will be credited back to your account later.
http://support.apple.com/kb/HT3702

I got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer availabe"..how do i fix this issue?im from singapore by the way

i got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer available"..how do i fix this issue?im from singapore by the way

If it is longer available then you can't get the app on your phone.

I have two small charges on my credit card from the itunes store. I tried to call for answers as to what they were for. A recording told me to go to this website and i still can not find the items charged anywhere.

I have two small charges on my credit card from iTunes store and I would like to find out what they are. The number listed is a recording and tells me to come to the website for answers. There is no sign of any purcases in my itunes store. Where can I get a person to talk to from I tunes? Has any one had this happen to them?

Look at you purchase history.
Open itunes, click on your name in the top right corner and go to your account and look.
BTW, there is no telephone support for itunes at all.

HT1918 I have opened my account on my credit card and there has been 3 payments go from my account. 17.49 and then day before 5.49 and 4 days before 4.99. Really annoyed that apple can let this happen and letting app makers con people by doing this. Anapp

I have opened my account on my credit card and there has been 3 payments go from my account. 17.49 and then day before 5.49 and 4 days before 4.99. Really annoyed that apple can let this happen and letting app makers con people by doing this.
Don't know how this has happened, would like a refund what is the procedure.

You haven't bought any items, including in-app purchases within apps and/or auto-renewing subscriptions ? You can view the purchase history on your computer's iTunes : http://support.apple.com/kb/HT2727
If you haven't made any purchases, and nobody else has access to your account or devices and may have made them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT2534 I have a Apple Id but no credit card?

I have a Apple Id but no credit card?

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

I recently pay for a 20gb of icloud, they charged from my credit card and i dont receive the gb. What can i do?

I recently pay for a 20gb of icloud, they charged from my credit card and i dont receive the gb. What can i do?

Hi gonzaloherazo,
Welcome to Apple Support Communities.
It sounds like you’ve paid for an iCloud storage upgrade and aren’t seeing the additional storage space. The article linked below provides a lot of great iCloud Storage information and troubleshooting suggestions, it will also walk you through contacting iCloud storage billing.
Get help using iCloud storage
I hope this helps.
-Jason

I have an Apple charge on my credit card and don't know what it is for?

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