I have an apple tv but lost the controller I connected my apple tv to my internet with an ethernet cable and it worked fine for the past week it has now stopped working

id also like to mention that before it stopped giving me the option to use airplay on my iphone, i had disconnected my apple tv because it was in the sun while i was watching it, and a message popped up saying "temperature: your apple tv is over heating. this message will dissapear when your apple tv is ready,"

Take it in to Apple

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HT1212 After working perfectly for two years my iTouch has suddenly stopped connecting to my Hub. I have tried everything I can think of to get it working again but to no avail. My desktop computer still works through the same hub

After working perfectly for two years my iTouch has suddenly stopped connecting to my Hub although my desktop computer still connects. I have tried everything I can think of, including suggestions off Google/You Tube but nothing makes any difference. Any ideas. Surely it is not fit for the scrap heap after two years, but is clearly no use as it is.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I copied several MOV files to a CD. When I play them from the CD the video is fine but the audio works fine for the first few seconds then stops (using Qicktime Player 7.7.1. Everything works fine if I use VLC Media Player. Does anyone have any idea why?

I copied several MOV files to a CD. When I play them from the CD the video is fine but the audio works fine for the first few seconds then stops (using Qicktime Player 7.7.1. Everything works fine if I use VLC Media Player. Does anyone have any idea why?

My purpose for copying to a CD or DVD is so that I can make copies and send to friends and relatives. What is the best way to get these files on a CD/DVD with the right codecs?
The easiest thing to do is to simply tell your friends and relatives to copy the files to their local hard drive before playing them. Your basic problem is that data discs have a limited real time transfer rate. Since you say VLC plays the files fine, I might suspect its player is likely buffering the data while the QT 7 Player is not.
Data discs made for playback directly from the CD or DVD are normally encoded using MPEG-4/AVC (H.264) video with AAC audio. This is a modern codec which has specific settings to re-package the data (i.e., must be encoded using the multipass option and then select the "optimize for CD/DVD" option).

My ipod 4g has been working fine for the last 2 years until now, it wont charge or connect to itunes what so ever. it will connect to the dock and play music but just wont charge on any charger, computer,cord,anything. its making me so frustrated

My ipod 4g has been working fine for the last 2 years until now, it wont charge or connect to itunes what so ever. it will connect to the dock and play music but just wont charge on any charger, computer,cord,anything. its making me so frustrated i think it has somthing to do with the battery but im not sure because it still turns on. Im for sure that its the ipod and not the cord or outlet and charger. somone please help!!!!!! I tried everything besides opening it up.
I dont know what to do???????

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT4356 I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?

I am trying to print wirelessly from my ipad to an epson stylus SX438W. The connection appears fine on both devices but the ipad cannot connect to the printer. It has been working fine for the past 4 months. Can anyone help?

Have you tried restarting the printer? Reboot the iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

My LG G3 has stopped receiving email from my pop3 road runner account. It just has an "updating" message. It worked fine for the first two weeks and nothing now. Any advice?

My LG G3 has stopped receiving email from my pop3 road runner account. It just has an "updating" message. It worked fine for the first two weeks and nothing now. Any advice?

This started about 3 days ago. I could manually push email through in the last few days but can no longer. I have deleted the account and re-entered the settings but I get a message that I cannot connect to the server.

Will not allow me to sign into messenger or FaceTime, something about the connection but everything checks to fine and the mac book works fine for the wife?

Will not allow me to sign into messenger or FaceTime, saying something about connection, but everything is fine and the Mac book air works fine for the wife>

Hi Alexrichard,
I have an article for you that will help you troubleshoot this sign in issue:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

My 3 GS has been working fine for the last two years or so but recently it has been getting "stuck" frequently when I try to do various things - answer a phone call, switch screens, go to my mail, etc.

My 3 GS has been working fine for the last two years or so but recently it has been getting "stuck" frequently when I try to do various things - answer a phone call, switch screens, go to my mail, etc.

Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely,

Microsoft office 2008 keeps crashing - program has worked fine for the last 3.5 years, but now crashes v. often - why? computer too old? any way to fix?

microsoft office 2008 keeps crashing - program has worked fine for the last 3.5 years, but now crashes v. often - why? computer too old? any way to fix?

http://answers.microsoft.com/en-us/mac/forum/macoffice2008?tab=Threads
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.2), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

I set up time capsule using a wireless 4g modem. it's been five hours and it still is saying making backup disk available (4.97 GB of 18.52 GB). Can I stop the whole thing, get a ethernet cable and start over to increase the speed of the backup?

I set up a new time capsule on a wireless 4g modem. I started the initial backup. It's been five hours and it still says "making backup disk available (4.97 GB of 18.52 GB)." Can I stop the whole thing, connect my computer to the time machine using an ethernet cable and start over to increase the speed of the backup?
Thanks,
David

Bunce wrote:
oh i already did that. Im working on my imac and looking into this on my macbook. Was able to reproduce the issue again by trying to open TM. Locked out the finder again and had to restart. I checked the serial number and it was an early 2009 purchase with no coverage.
If you bought a Mac and got AppleCare with it, within 2 years of buying the TC, the TC is covered, too.
I have to admit that this $500 unit was the first to apparently junk out. The western digital that had my main data on that is my daily external that I store about 2TB of data on is still perfect and the new technology TM appears to already be cashed. Love the computers, not to big of a fan on the externals of the apple TV's. No life expectancy. Neither here nor there.
suggestions before I either get this looked at or scrap the HD on it and move forward.?
Reset the TC. See [Resetting an AirPort Base Station or Time Capsule FAQ|http://support.apple.com/kb/ht3728].
Try a "full reset" of Time Machine, per #A4 in [Time Machine - Troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum).
If all else fails, take it to your local Apple Store or Authorized Repair location, they may be able to determine whether the disk is dead.
If it is, they might replace the TC for you. If not, they won't repair it, but if the electronics are ok, you can replace the HD yourself, if you want to. See http://discussions.apple.com/thread.jspa?threadID=2542983

I purchased Siri Assistant ver 3.3 on 10/26/10 and use it often. It has now stopped working. What are my options?

I purchased Siri Assistant ver 3.3 on 10/26/10 and use it often. It has now stopped working. What are my options?

Send Apple feedback and ask them to re-instate the app at
http://www.apple.com/feedback/iphone.html
Maybe they'll recant--I miss it too!

I loaded mozilla 6 on my new laptop. it was working fine for a few weeks, but now will not launch at all. how to fix??

I loaded mozilla 6 on my hp laptop and it was working fine for a few weeks, but now it will not launch at all wheather I clip on the icon or type in the site. there is no message or warning, it just does not start up. I am a long time firefox user.

Hi Gamon,
Do you see any error message on your screen when you open up Acrobat? What happens when you open Acrobat?
Regards,
Rahul

Hi, I want to use my Capsule just as a back up via wireless. How do I set this up without connecting it with an ethernet cable to either a router or the iMac??

Hi, I want to use my Capsule just as a back up via wireless. How do I set this up without connecting it with an ethernet cable to either a router or the iMac??

I misunderstood what Time Capsule is and had hoped for a wireless backup device that didn't have to be connected to the router.
The TC is a wireless backup device.. it does not need to be connected to the main router..
The problem is the computer.. not the TC.. the computer has only one wireless card.. if your current internet is by wireless.. then you must choose.. internet or backup.
But my other suggestion will work.. get a wireless USB stick compatible with Mac OS.. there are plenty and cheap.. since you are in the same room as the TC they will work fine.. plug it in and load the driver.. taint hard.
You should do the first backup by ethernet though.. wireless is too slow.. once you have that, you will do fine.
Search ebay for wireless n usb.. Mac compatible..
http://www.ebay.com/itm/New-EDUP-Mini-Wireless-11N-300M-USB-LAN-Card-WiFi-Adapte r-Nano-Card-Soft-AP-/150864362939?pt=US_USB_Wi_Fi_Adapters_Dongles&hash=item2320 377dbb#ht_3553wt_1165
As you can see.. they are getting smaller and neater.
I have no idea if it works .. haven't tried one.. but I have used USB wireless stick on the Mac to overcome this issue.
You will need to set static IP .. not hard but you need to set specifics if you do buy one post again for the setup.

I have a Airport Extreme that is dropping the wireless signal alot (several times a day). The green light will go amber but the internet service (ethernet cable) will still be fine. The wireless icon on devices with go away.

I have a Airport Extreme that is dropping the wireless signal alot (several times a day) The green light will go amber, but the internet service is still ok if your using an ethernet cable directly plugged in. When the light goes amber all devices that is using wireless will lose there wireless icon. The only way to get the green light back is to unplug the Airport device and replug it back in. I tried the reset on the back but still no luck. What is the fix?

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

I've updated to IOS6 yesterday and siri has now stopped working!

I updated my iPad to IOS6 and siri worked fine for a while but now it says it can't help me and that I should try again later. Any advice?

Did you authorize your computer again? About iTunes Store authorization and deauthorization
Can you back up your ipod manually by right clicking on it in the device list and choosing backup?

I have an apple tv but lost the controller I connected my apple tv to my internet with an ethernet cable and it worked fine for the past week it has now stopped working

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