I have an Apple TV new type and am having trouble restoring to factory settings I have it connected to my imac but cant see it in iTunes?

I can not see my Apple TV series 2 in eyetunes I have it connected throught the micro USB cable and would like to restore to factory settings?

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security.  Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

Similar Messages

  • Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

    Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

    Hi FuzzyDunlopIsMe,
    Welcome to the Support Communities!
    It's possible that resetting your password multiple times has triggered this security.  Click on the link below for assistance with your Apple ID Account:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Here is some additional information regarding your Apple ID:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Click on My Apple ID to access and edit your account.
    Cheers,
    - Judy

  • I have a iPhone 4 in recovery mode and it will not restore to factory settings.

    I have a iphone 4 in recovery mode and it will not restore to factory settings. I get the error message error 21 and 2001. What can I do? I have tried all the steps.

    Alextails998 wrote:
    I have tried all the steps.
    All what steps?
    Did you go through the troubleshooting information here: http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    and
    Check USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    If so, then it's a hardware problem. Make an appointment at the genius bar and get it replaced. Based on the "it was water damaged", I think it's a safe bet that it's toast.

  • HT4972 I have had an iphone 3g and recently had to restore my factory settings, when I have tried to add facebook on again it says that the relevant update of 4.3 is not available, however the 4.3 update is not available for the iphone 3g. how can i solve

    I have had an iphone 3g and recently had to restore my factory settings, when I have tried to add facebook on again it says that the relevant update of 4.3 is not available, however the 4.3 update is not available for the iphone 3g. how can i solve this and get facebook back on my phone

    You cannot.
    Unless you have done as you should and have the old facebook app on your computer. 

  • HT4199 I need help connecting to my WIFI.  I purchased a new router and am having trouble connecting.

    I need help connecting to my WiFi.  I purchased a new router and am having trouble connecting.

    your gonna want to contact your internet service provider for the best info on setting that router up.  but for connecting to wifi on the iphone, ipad, and ipod
    go to
    settings > wifi
    then choose your connection and enter the password

  • HT201269 My computer crashed and had to be restored to factory settings. My ipad has my ituned library. how do i get the music collection from the ipad to the computer?

    my computer crashed and had to be restored to factory settings losing ituness collection of music. My ipad has my itunes library. how do i get the music collection from the ipad to the computer?

    You should be able to copy iTunes purchases over to your computer's iTunes via File > Devices > Transfer Purchases. For music from other sources (e.g. copied from CDs) you will need a third-party program to copy them back from your iPad - there are some listed half-way down this page which should work : https://discussions.apple.com/docs/DOC-3991

  • Hello guys i recently got my iphone 4G S and when i connect it on computer i cant see it in itunes i tryed everything with restarting device reinstalling the itunes and usb fixing but i cant still see it in itunes.On other computers i can see it help plz

    Hello guys i recently got my iphone 4G S and when i connect it on computer i cant see it in itunes i tryed everything with restarting device reinstalling the itunes and usb fixing but i cant still see it in itunes.On other computers i can see it help plz

    Verify Step 2 and 3 mentioned in the article.
    http://support.apple.com/kb/TS1538

  • I tried updating to the IOS6, there was an error, and now my phone is in recovery mode and i need to restore to factory settings.  Is there anything I can do?

    I tried updating to the IOS6, there was an error, and now my phone is in recovery mode and i need to restore to factory settings.  Is there anything I can do?

    You have to restore your iPhone. Same thing happened to me and many others. Sorry man.

  • HT4623 Updated iPhone 4 to os6 and asked me to restore to factory settings, why?

    UPdated iPhone 4 to os6 over wifi and when finished asked me to restore to factory settings and I'm not sure why.

    i have no idea why it wont activate just says no sim inserted yet my sim works fine in my partners 3gs so not a faulty sim and phone was working fantastic before i updated the os.
    i have no idea what a shsh backup is.
    Is there a way i can get the imei number up so i can go and have a rant at orange to see why it wont activate even though it is now a sim free phone or am i best of going to apple store( which i really dont want to do as it cost me best part of £120 for them to do my screen on my ipod touch lol they swapped it no fixing involved)

  • I have a canon 5d mark 3 but cant see my photos in lightroom

    i have a canon 5d mark 3 but cant get my photos to appear in lightroom.....and all the help topics then revert to photoshop solutions

    Which version of Lightroom are you running? Need at least 4.1.

  • My Iphone 5 screen is cracked and I need to restore to factory settings and wipe all content.  How do I do that?

    My Iphone 5 has a screen that is cracked and cannot be read.  I need to restore the factory settings to send it back to the warranty company.  Please tell me how to do that through Itunes

    Restore your iOS device
    Connect your iOS device to your computer using the cable that came with it.
    Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary pane, click the Restore button for your device.
    Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
    After your iOS device is restored to factory settings, it will restart, and you’ll see the "Slide to set up” welcome screen. Follow the steps in the iOS Setup Assistant. You can set up your device as new or using a previous backup. If your iOS device has cellular service, it will activate after you restore. your welcome

  • When connecting to iTunes advised that the IPOD is corrupted and needs to be restored to factory settings.  I executed this procedure, but after reconnecting it again identifies that it is corrupted and needs to be restored.  Repeating did not resolve.

    When connecting to iTunes, the system responds that the Ipod id corrupted and needs to have the factory settings restored.  Factory settings are successfully installed, but response still identifies that the Ipod is corruped.  Several repeats stil give the same result.  Any other suggestions ?

    Hello CoulntThinkOfAUser,
    If you purchased the songs from the itunes store you wouldn't really loose anything. This is how to recover all of your previous purchases.
    How to download past purchases.
    Hope this helps.
    ~Julian

  • I downloaded the new iso8 and am having trouble

    my I pad is much slower and the battery life is awful Since the new download.  What should I do?

    iPad 2 and iOS 8.0.2 Problems
    For all iPad 2 owners, this is an important solution for you! These problems result from long-term use, continuous upgrades, corrupted files and various glitches that happen over this long term use. You just need to get your iPad 2 back to FACTORY FRESH CONDITION to start out clean!
    Here's one person's solution which will help a lot of iPad 2 users!
    keithfrommariettaOct 12, 2014 3:25 PM Re: IPAD2 very slow after IOS 8 upgrade
    Re: IPAD2 very slow after IOS 8 upgradein response to pacoKAS
    SOLVED:  IOS 8 Issues on iPad 2:
    I just returned home from a visit to the Genius Bar. Like you and many others, when I upgraded my iPad 2 to IOS 8, it became practically unusable. It was VERY slow, lagged whenever trying to to do anything. Lots of screen freezes and apps spontaneously crashing. I was convinced that the processor on the iPad 2 just couldn't handle the new IOS and I went in to see about restoring to IOS 7.
    Thankfully, I was hooked up with a very sharp guy at the bar. The problem is not with the OS, it is with it being an *upgraded* OS. He used the analogy of when you had an older Windows computer and how over time (and over upgrades), they just tended to get slower and slower because of all of the garbage that was carried forward in the upgrades. At those times (and if you've ever had a Windows computer, you get this), the only thing that would speed it up would be to wipe the machine and do a fresh install of the current OS and then reload your apps, and the viola, everything would be fast again. Well, it turns out that IOS can suffer the same problems.
    THE FIX:  FIRST, be sure you have a current iCloud backup of your device.  Connect your iPad to a computer that has a clean fresh copy of IOS 8 on iTunes (this is best done with a computer other than the one that you sync your device to because you DO NOT want to restore it from a back up just yet). Ideally, if you do this at an Apple store you'll be assured of the right version there and someone to answer any questions you might have along the way. You then hold the power and home button down to hard-reset the device and continue to hold them down until it reboots into recovery mode. You then follow the instructions on the computer to reinstall the OS on the device (which wipes everything from it and then reinstalls a clean copy of it). Once this is done (which only takes about 15 minutes), your device will reboot and ask you to set it up. Answer the questions about language, location, etc. and continue until it asks you to log into your iTunes account. Once you do that, it will ask if you want to either 1) Set it up as a new device, 2) Restore from iCloud, or 3) Restore from iTunes. Choose (2), restore from iCloud. This will ensure that it brings down "clean" copies of all of your apps and preferences rather than the potentially corrupted ones that might reside in your iTunes backup. That's it! It will take a few hours depending on how much data and apps you have, but I am happy to report that my iPad 2 is now running IOS 8 and it's running as fast as it ever did when it was brand new!
    To sum it up, this process 1) Wipes your device and the garbage causing your problems, 2) Loads a clean and bug-free version of IOS 8 to your device, and 3) restores your apps and data so that it looks just like it did before the wipe, with the exception that it works now!  :-)
    Note also that by following this process you don't have to go through the painful and laborious process of reloading all of your apps, data and/or settings. iCloud takes care of all of that for you.

  • I recently purchased a new macbook and am having trouble syncing my iPhone with the iTunes. It won't allow me to delete any of the music on my phone, so I am unable to make room for the new software upgrade. Does anyone know how to fix this?

    Does anyone know how to enable editing on a new computer? I only have an 8gb phone and over 4gbs of music, half of which I don't even listen to anymore. I really want it off my phone, but when I plugged it into my new macbook nothing would delete. My old computer barely turns on so I can't even plug it into the old one to delete anything. I hit the sync button on the new computer and that didn't help either. I'd really like to upgrade to the new software but don't have the room on my phone until this music/a few apps are deleted. Any help would be appreciated!!

    Here are two screen shots to show you what I am seeing.  The first screen shot shows it allowing me to select (highlighted in blue) my admin user (which is what I am locced in as).  The second screen shot shows it allowing me to select the "Guest" user (highlighted in blue).  However when I click on the user "Orion" nothing happens.  It will not change to highlight that user.

  • HT3819 I bought a new computer and am having trouble getting my iTunes library onto it. any helpful suggestions

    I just bought a new computer and I am having trouble getting my iTunes library to transfer from the old computer to my new one. I turned the home sharing feature on but it still isn't working. Does anyone have any ideas or suggestions as to what I may be missing?

    See this migrate iTunes library post.
    tt2

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